StanG Posted May 9, 2019 Member ID: 824 Group: ***- Inactive Clan Members Followers: 19 Topic Count: 29 Topics Per Day: 0.01 Content Count: 317 Content Per Day: 0.06 Reputation: 168 Achievement Points: 2144 Solved Content: 0 Days Won: 1 Joined: 12/02/09 Status: Offline Last Seen: August 8, 2023 Birthday: 03/08/1967 Device: Windows Share Posted May 9, 2019 Have 3 to 4 yr old g 502 mouse and replaced with a g 502 - hero mouse . The problem was it did not see the new mouse in any of the usb ports until i deleted the set point file . Now the mouse works but when i try to down load the new software for the mouse to set the new buttons and stuff it gets hung up , tried restart and reinstalling a bunch of times not dice , i also deleted the old programs for the mouse to set it up buttons too . should of been easy and just plug and play then dl the new software but no go on that , any help would be great ty Link to comment Share on other sites More sharing options... Awards
LaRSin Posted May 9, 2019 Member ID: 45 Group: *** Clan Members Followers: 68 Topic Count: 981 Topics Per Day: 0.18 Content Count: 9001 Content Per Day: 1.68 Reputation: 3545 Achievement Points: 65785 Solved Content: 0 Days Won: 1 Joined: 09/01/09 Status: Offline Last Seen: 57 minutes ago Birthday: 02/25/1951 Device: Windows Share Posted May 9, 2019 I have the same mouse and didn't have any problems , But you could try unplugging any other usb devices first , then plug the mouse in and the software , might be compatibility problem with another usb device , Link to comment Share on other sites More sharing options... Awards
TheHammer Posted May 10, 2019 Member ID: 4101 Group: *** Clan Members Followers: 22 Topic Count: 54 Topics Per Day: 0.01 Content Count: 1124 Content Per Day: 0.27 Reputation: 792 Achievement Points: 8736 Solved Content: 0 Days Won: 0 Joined: 12/05/12 Status: Offline Last Seen: Wednesday at 08:46 AM Birthday: 07/08/1962 Device: Windows Share Posted May 10, 2019 maybe stop downloading that miget porn !!! that might work !!!! Link to comment Share on other sites More sharing options... Awards
LOCO Posted May 10, 2019 Member ID: 465 Group: +++ COD4 Head Admin Followers: 59 Topic Count: 351 Topics Per Day: 0.07 Content Count: 2092 Content Per Day: 0.39 Reputation: 2486 Achievement Points: 19273 Solved Content: 0 Days Won: 21 Joined: 09/20/09 Status: Online Last Seen: 13 minutes ago Birthday: 02/09/1977 Device: Windows Share Posted May 10, 2019 are you sure you have the latest drivers and software?? have you tried running the software as administrator?? https://support.logitech.com/en_us/search#q=G502%20HERO&s=software_products&p=1 piglo 1 Link to comment Share on other sites More sharing options... Awards
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