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Can't join ft because of sudden ping problem


kenmen

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About 2 days ago all the xi servers have suddenly gone up to like 400 ping for me. I used to have like 90. I haven't changed anything. Settings, PC and internet connection are still the same. 

Anyone have any idea what may have caused this? And how to fix it :(. I can't join now. 

Any help is greatly appreciated. 

image.png.e5d111e03f067449ccfc1334a6626bbe.png

Edit: Problem fixed itself after about 10 days. Thanks everyone for the help.

Edited by kenmen
Fixed
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We have a 250 ping handicap for 'Duchies'   ?

 

Is it only this server or other things?, might be your provider?

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Looks like it's only the XI servers and maybe a couple more. But i can see hundreds of other servers where i'd have a very low ping in the server list. 

Don't have any problems in other games too

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Do a trace route to the server ip to see where it is latent. 
 

traceroute to 162.248.95.178 (162.248.95.178) , 5 relative hops max, 52 byte packets
   1 
   2  * * *
   3 
   4 bundle-ether7.gw5.nyc4.alter.net (140.222.233.121) 20.518 ms 188.976 ms 190.780 ms
   5 internap-gw.customer.alter.net (65.217.199.202) 19.209 ms 188.667 ms 191.025 ms
   6 border1-po2-bbnet2.nyj004.pnap.net (216.52.95.109) 20.458 ms 239.382 ms 241.215 ms
   7 inap-b1.e9.router.nyc.nfoservers.com (162.248.95.254) 15.464 ms 71.320 ms 73.131 ms
   8 c-162-248-95-178.managed-ded.inap-nyc.nfoservers.com (162.248.95.178) 20.171 ms * *
   9 c-162-248-95-178.managed-ded.inap-nyc.nfoservers.com (162.248.95.178) 17.108 ms

Edited by YACCster
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I have no clue what i just did. But this is what it said ?. Just typed in traceroute in google and filled in the ip adress. 

1       * * *
2 core24.fsn1.hetzner.com 213.239.245.241 de 0.275 ms    
  core23.fsn1.hetzner.com 213.239.245.237 de 0.520 ms *
3 juniper4.nbg1.hetzner.com 213.239.252.233 de 2.596 ms    
  juniper4.nbg1.hetzner.com 213.239.252.229 de 2.480 ms  
  juniper4.nbg1.hetzner.com 213.239.252.233 de 2.596 ms
4 nug-b1-link.telia.net 213.248.70.0   3.092 ms    
  nug-b1-link.telia.net 62.115.183.232   3.154 ms 3.182 ms
5 hbg-bb4-link.telia.net 62.115.113.174   98.012 ms 98.003 ms 97.961 ms
6 ldn-bb4-link.telia.net 62.115.122.161   97.976 ms 98.203 ms 98.185 ms
7       * * *
8 nyk-b5-link.telia.net 62.115.115.1   97.797 ms 97.708 ms 97.708 ms
9 internap-ic-305784-nyk-b5.c.telia.net 213.248.66.102   99.330 ms 100.777 ms 100.732 ms
10 border2-po2-bbnet2.nyj004.pnap.net 216.52.95.110 us 93.528 ms    
  border1-po2-bbnet2.nyj004.pnap.net 216.52.95.109 us 93.119 ms  
  border1-po1-bbnet1.nyj004.pnap.net 216.52.95.46 us 93.279 ms
11 inap-b2.e8.router.nyc.nfoservers.com 104.153.107.254 us 93.746 ms    
  inap-b1.e9.router.nyc.nfoservers.com 162.248.95.254 us 93.501 ms  
  inap-b2.e8.router.nyc.nfoservers.com 104.153.107.254 us 93.746 ms
12 c-162-248-95-178.managed-ded.inap-nyc.nfoservers.com 162.248.95.178 us 92.418 ms 92.415 ms  
  border1-po2-bbnet2.nyj004.pnap.net 216.52.95.109 us 104.487 ms
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Looks like it shows ~98ms to the server. Have you updated anything recently?  How about a router and computer restart?

 

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Hmmm my computer may have updated recently. Computer restart hasn't worked unfortunately. haven't tried to restart the router yet! Will give that a go

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Quick everyone, now is the time to get decent scores on the server, before kenmen comes back and kicks our asses again!

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Try joining directly if you haven't already. Type this into the console and hit enter : connect 162.248.95.178:28960

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2 hours ago, kenmen said:

I have no clue what i just did. But this is what it said ?. Just typed in traceroute in google and filled in the ip adress. 

1       * * *
2 core24.fsn1.hetzner.com 213.239.245.241 de 0.275 ms    
  core23.fsn1.hetzner.com 213.239.245.237 de 0.520 ms *
3 juniper4.nbg1.hetzner.com 213.239.252.233 de 2.596 ms    
  juniper4.nbg1.hetzner.com 213.239.252.229 de 2.480 ms  
  juniper4.nbg1.hetzner.com 213.239.252.233 de 2.596 ms
4 nug-b1-link.telia.net 213.248.70.0   3.092 ms    
  nug-b1-link.telia.net 62.115.183.232   3.154 ms 3.182 ms
5 hbg-bb4-link.telia.net 62.115.113.174   98.012 ms 98.003 ms 97.961 ms
6 ldn-bb4-link.telia.net 62.115.122.161   97.976 ms 98.203 ms 98.185 ms
7       * * *
8 nyk-b5-link.telia.net 62.115.115.1   97.797 ms 97.708 ms 97.708 ms
9 internap-ic-305784-nyk-b5.c.telia.net 213.248.66.102   99.330 ms 100.777 ms 100.732 ms
10 border2-po2-bbnet2.nyj004.pnap.net 216.52.95.110 us 93.528 ms    
  border1-po2-bbnet2.nyj004.pnap.net 216.52.95.109 us 93.119 ms  
  border1-po1-bbnet1.nyj004.pnap.net 216.52.95.46 us 93.279 ms
11 inap-b2.e8.router.nyc.nfoservers.com 104.153.107.254 us 93.746 ms    
  inap-b1.e9.router.nyc.nfoservers.com 162.248.95.254 us 93.501 ms  
  inap-b2.e8.router.nyc.nfoservers.com 104.153.107.254 us 93.746 ms
12 c-162-248-95-178.managed-ded.inap-nyc.nfoservers.com 162.248.95.178 us 92.418 ms 92.415 ms  
  border1-po2-bbnet2.nyj004.pnap.net 216.52.95.109 us 104.487 ms

I imagine that this has not been done from your computer as your external IP doesn't appear in the list...

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I had the same problem years ago and found out my server provider was throttling my service.

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1 hour ago, Sharpe said:

Try joining directly if you haven't already. Type this into the console and hit enter : connect 162.248.95.178:28960

Still get the "server is for low ping players only" error.

1 hour ago, Sitting-Duc said:

I imagine that this has not been done from your computer as your external IP doesn't appear in the list...

It was but i have no idea how this works. i used some random website. googled a bit to find out you can use the command prompt Now i used the command prompt and this shows up:

  1    <1 ms    <1 ms    <1 ms  router.domain_not_set.invalid [192.168.1.254]
  2     6 ms     4 ms     2 ms  002-128-128-083.dynamic.caiway.nl [83.128.128.2]
  3     2 ms     2 ms     2 ms  cn-asd-kbw-cr15-be2001-2010.caiw.net [62.45.30.253]
  4     4 ms     3 ms     3 ms  cn-asd-kl-cr15-be3.caiw.net [62.45.254.17]
  5     5 ms     4 ms     4 ms  er1.ams1.nl.above.net [80.249.208.122]
  6     *        *        *     Request timed out.
  7     *      210 ms   212 ms  ae10.cs1.lhr15.uk.eth.zayo.com [64.125.29.17]
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11   164 ms   165 ms   156 ms  128.177.168.190.IPYX-072053-ZYO.zip.zayo.com [128.177.168.190]
 12   152 ms   156 ms   151 ms  border2-po1-bbnet1.nyj004.pnap.net [216.52.95.47]
 13   152 ms   149 ms   146 ms  inap-b2.e8.router.nyc.nfoservers.com [104.153.107.254]
 14   149 ms   141 ms   138 ms  c-162-248-95-178.managed-ded.inap-nyc.nfoservers.com [162.248.95.178]
 

Any ideas?

 

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3 minutes ago, kenmen said:

Still get the "server is for low ping players only" error.

Sometime i have that also than i reconnect. /reconnect Always work for me ?

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1 hour ago, kenmen said:

Still get the "server is for low ping players only" error.

It was but i have no idea how this works. i used some random website. googled a bit to find out you can use the command prompt Now i used the command prompt and this shows up:

  1    <1 ms    <1 ms    <1 ms  router.domain_not_set.invalid [192.168.1.254]
  2     6 ms     4 ms     2 ms  002-128-128-083.dynamic.caiway.nl [83.128.128.2]
  3     2 ms     2 ms     2 ms  cn-asd-kbw-cr15-be2001-2010.caiw.net [62.45.30.253]
  4     4 ms     3 ms     3 ms  cn-asd-kl-cr15-be3.caiw.net [62.45.254.17]
  5     5 ms     4 ms     4 ms  er1.ams1.nl.above.net [80.249.208.122]
  6     *        *        *     Request timed out.
  7     *      210 ms   212 ms  ae10.cs1.lhr15.uk.eth.zayo.com [64.125.29.17]
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11   164 ms   165 ms   156 ms  128.177.168.190.IPYX-072053-ZYO.zip.zayo.com [128.177.168.190]
 12   152 ms   156 ms   151 ms  border2-po1-bbnet1.nyj004.pnap.net [216.52.95.47]
 13   152 ms   149 ms   146 ms  inap-b2.e8.router.nyc.nfoservers.com [104.153.107.254]
 14   149 ms   141 ms   138 ms  c-162-248-95-178.managed-ded.inap-nyc.nfoservers.com [162.248.95.178]
 

Any ideas?

 

Looks like you are ~149-138 ms from the server according to the last hop above^

open up cod4 and run it then do a ping on the server and see if it's higher

ping 162.248.95.178

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I am 100% sure that i had between 90 and 110 ping on all the XI servers. Now there is a couple that say i have 155 and a couple that say 460 :o. I got in the dm server to check in there and it said 157. Can't join the ones with 460 ping tho. 

image.thumb.png.270ca923faaa80d8641df4d6e2cbbcfc.png

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This is where you jump from Amsterdam to America

  5     5 ms     4 ms     4 ms  er1.ams1.nl.above.net [80.249.208.122]
  6     *        *        *     Request timed out.
  7     *      210 ms   212 ms  ae10.cs1.lhr15.uk.eth.zayo.com [64.125.29.17]

So something isn't right there by the looks of it. It will probably be temporary. I had this happen for a week a few years ago when there was a problem with the London exchange. My ping was around 200ms for a week instead of in the 90's. You could maybe try using a vpn to change the route temporarily? You can get a month for really cheap these days.

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Sometimes, especially in summertime, our devices can get overheated... has your computer been moved slightly more to a wall, or is your room warmer than usual?  (Dust in the machine?) Sometimes, just elevating your computer or device so it can get more cooler air is all it needs, and/or a turn off cool down then play away.  ANYHOW, C U in the maps!  :2guns:

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6 hours ago, kenmen said:

I am 100% sure that i had between 90 and 110 ping on all the XI servers. Now there is a couple that say i have 155 and a couple that say 460 :o. I got in the dm server to check in there and it said 157. Can't join the ones with 460 ping tho. 

image.thumb.png.270ca923faaa80d8641df4d6e2cbbcfc.png

Might I suggest downloading HLSW and try using it to connect http://www.hlsw.net/

Edited by loaderXI
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ik denk dat het je internet verbinding is gap, wanneer mijn modem update oof iets anders schieten mijn pings ook omhoog, maar dit ben ook ik nog nooit gezien. probeer alles te resetten en haal je mod folder leeg met de oude mod, die twee werken niet samen. suc6 gappie

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7 hours ago, loaderXI said:

Might I suggest downloading HLSW and try using it to connect http://www.hlsw.net/

Okay so i used this one and look what it says. I guess all the red means that's where it goes wrong eh? the ones with zayo.com are f*cked up. 

image.png.1fc248f406a59831ac9ba1afbeae19e8.png

I hope it just temporarily, like @Sharpe says. i'll wait it out for a bit and else i'll try the VPN. 

Thanks for all the help so far everyone! 

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Okay so i'm kinda clueless now. The ping went back to normal on a couple of XI servers. But it's still fucked on some others... I haven't changed anything :o. I checked the traceroutes for 2 ip adresses, 1 with fucked ping and 1 normal ping. 

image.thumb.png.5124d8635b11330244a22cfb3d352753.png

Traceroute for the 147 FT server (fucked)

image.thumb.png.24396605c1b312f7a41edbfbc33e2e09.png

Traceroute for the MW2 DM server (works fine)

image.thumb.png.46a1730a6ba423bc2e8d6b75619fda25.png

They look pretty similar too me. Am i missing something? Why does 1 work fine and is the other completely shagged? Or is it something else than the traceroute?

Does this mean that the others will be back to normal also, soon? Should i still try VPN @Sharpe

:crybaby:

 

 

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The question is, can you play on the DM server just fine and does the 147w server still kick you out for high ping?

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5 minutes ago, YACCster said:

The question is, can you play on the DM server just fine and does the 147w server still kick you out for high ping?

Yup i can. No lag or problems whatsoever. Just hopped in and played for a couple minutes.

Can't join 147 cuz of high ping

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What are other American servers like? Try tracing esc : 176.126.66.200:28960

What about a server in a different country? Maybe the UK? Try tracing this one 51.89.142.117:1028

 

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