Tball Posted November 10, 2010 Member ID: 112 Group: **- Inactive Registered Users Followers: 2 Topic Count: 104 Topics Per Day: 0.02 Content Count: 1132 Content Per Day: 0.20 Reputation: 228 Achievement Points: 6975 Solved Content: 0 Days Won: 0 Joined: 09/02/09 Status: Offline Last Seen: January 3, 2015 Birthday: 10/09/1960 Posted November 10, 2010 Here is a summary of the current hot topics that we have been seeing in our support systems and community forums. We will do our best in keeping this list up to date and to add additional topics to this list as they come. Feel free to reply to this thread but be sure to keep things as constructive as possible. We have a direct line into Treyarch for any and all issues that we see and they are listening loud and clear.- Can't find my server in the browserDue to huge volume of traffic that is occurring on the back-end systems, a temporary fix was put into place to randomly limit the amount of servers that are listed on the browser. This is a temporary fix and we will provide an update once it has been fixed.- Can't connect to my server using the RCON ToolWe have been getting reports that there has been connection issues between the RCON tool and servers. We are still investigating this issue and hope to find the root cause shortly.- My hostname gets overwritten after setting it in the RCON ToolA fix for this should be coming in on 11/10/2010. Changes to your hostname via the my.gameservers.com control panel will work through the same mechanisms as the RCON Tool which will in turn preserve any hostname changes that you make even on reboot.- Servers crashesWe have seen a few reports of server crashes, but compared to the quantity of servers that have been deployed, the percentages are low. However, logs will be examined on all reported cases in order to isolate any possible issues.- Server LagReports of lag occurring in game has been reported and we are taking a very serious look into this. From a server perspective, we do not see any evidence of any resource utilization issues on the hardware that the servers are running on. There has been questions regarding our hardware and to address that, each server that is running Black Ops is brand new built specifically for Black Ops.- How do I use reservedslotsIn your my.gameservers.com control panel, you will be able to edit your reservedslots.txt configuration file. The file should be written in the following format:password1password2password3password4password5Currently, 5 reserved slots are supported. The server will keep the list of reserved slots. Each slot is identified by a unique password specified in the reservedslots.txt file. If a server is full and a client joins with the password, the slot for that password is used. A random client is picked and kicked. If two clients use the same password, only the first client gets the reserved slot- My server is still in pending status, when will it come upAs of this posting, 98% of all servers have been installed and activated. If your server is in a pending state, rest assured that server provision is near the top of our list of priorities to complete.- Can I run Zombie Mode or Wager Matches on my rented server?You can not run Zombie mode or Wager Matches on your rented servers- How do I change my playlistsPlaylist changes should be done by using the rcon tool- My RCON password is not working, how can I reset it?In order to reset the RCON password for your Call of Duty: Blackops server you need to log into your members area at https://my.gameservers.com then click on CONFIG next to the subscription. Then modiy the field that is next to ' RCON Password: ' then press ' Save Changes ' and it will update it for you.
greywolf2 Posted November 10, 2010 Member ID: 35 Group: **- Inactive Registered Users Followers: 44 Topic Count: 345 Topics Per Day: 0.06 Content Count: 4812 Content Per Day: 0.84 Reputation: 420 Achievement Points: 28063 Solved Content: 0 Days Won: 2 Joined: 09/01/09 Status: Offline Last Seen: May 11, 2020 Posted November 10, 2010 Thanks for the updates Tball
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