Server are back up and here is the official statement from the host:
Hello. This is an update to the New York server downtime and hardware failure as of a few days ago.
I'm pleased to let you know that the new server and game servers have been brought online and all the files have been restored.
Amongst the bad news of the entire server dying, I did run into some good news. I was able to procure the new server which turns out to have much more power than the old one. The old server was a quad core x3330 @ 2.66GHz whereas the new server is using the latest Intel i7 processor achitecture @ 3.2GHz with double the number of threads. The server has 8GB of memory and the hard drives were upgraded to 1TB in a RAID 1 array.
In closing, if anyone has any problems please let me know and I'll look into it as quickly as possible.
Failure Redux:
After reviewing the old server and the failure modes, it looks like a sequence of events occurred which caused the server to fail. While I am unsure of the order of the events, it looks like 1) the file allocation table on the secondary drive (the one which stores all game server data) was corrupted and 2) the hardware RAID copied this corruption to both disks causing the eventual demise of the entire server. I am not sure if the corruption on the disk was due to a controller failure, driver failure, or operating system failure, however I believe the corruption was spreading to the primary drive as well, which leads me to believe it was a driver or controller error. Regardless, over the course of 16 hours I was able to recover the files from the secondary drive and get the game servers setup again.