I never had ransomware on my pc but i remember years ago , a dude phoned at home in Quebec prov, and told me that he was calling from Windows head quarters and said my computer was sending error codes to their office???
I was a bit sceptic cause my pc was a XP already outdated and why Windows would call individuals like me.
Hes asked me to install or allow a kind of pcanywhere software then i thinked ohoh thats a hacker .
I hooked up the phone telling him i would call back.
Made search on the phone number and it was reported like spam or hacking from NYC area.
I know that some people believe them run in with this and get caught by ransom.
sometimes it pays to be sceptical .