Thought i better warn everyone, what has happened to me over the last couple of days, yesterday i decided to buy 2,500 Gold Eagles as i had some money laying in my Paypal account from some past Ebay sales, instead of doing this through Steam (Steam don't use Paypal but you gotta pay directly through them) i thought i would use my old Desktop version of the game to do this, the version i played before i also downloaded game from Steam, i always do this if i am buying stuff for War Thunder and have had no problem in the past, it is strange that there is 2 different buying methods as it is the same game through Steam or from my desktop, what mean is anything i buy or any upgrades etc always appear in both versions of the game, or they have until yesterday, as i said i purchased 2,500 Gold Eagles, Xsolla removed $19.16 from my Paypal account but as yet i have received no Gold Eagles, straight away yesterday i put a ticket in to Xsolla and surprisingly i got 2 replies almost immediately (why 2 i have no idea) one was from a Christina and one was from a Andre, message was the same from both, message said "Your payment is done,please check in game" which i did immediately...no Gold Eagles in either version of my game, so i replied to Andres e-mail (couldn't see any point of replying to both lol) i said "yes i see payment is done but i still have no Gold Eagles, please rectify this or return my money" this time i got no reply, i left it until this morning and still nothing, no Gold eagles or no money returned to my Paypal account, so this time i sent both Andre and Christina same E-mail, saying "I have just checked again this morning and i still only have 1582 Gold Eagles, the exact number i had before i purchased more from you yesterday, i still have not received my 2,500 Gold Eagles from that purchase but you removed $19.16 from my Paypal account,there must be some way you can check that i only have 1582 Gold Eagles in War Thunder "bank" please sort this out, Thank you" I am hoping they can check my game somehow and see i only have 1582 Gold Eagles which i had before my yesterdays purchase, i will keep you all informed what happens next, but to be honest since i got no reply yesterday i have a feeling they are just going to ignore this, anyway can Paypal claw this money back for me anyone know?