Bushape Posted March 26, 2011 Member ID: 839 Group: ***- Inactive Clan Members Followers: 18 Topic Count: 83 Topics Per Day: 0.01 Content Count: 1334 Content Per Day: 0.23 Reputation: 64 Achievement Points: 7776 Solved Content: 0 Days Won: 0 Joined: 12/05/09 Status: Offline Last Seen: August 12, 2020 Birthday: 07/17/1958 Posted March 26, 2011 My Hard Drive went out on Monday. A message came up and said hard drive failure is imminent, please back up your hd. So I did that, and called HP and they determined I needed a new HD. So on Wednesday they sent me a new hd and the bios wouldn't recognize the new hd. They are both the same, western digital sata 1 tb. Factory settings (no jumpers). I changed the bios to boot from disc as the new hd is clean. But for some reason the bios will not recognize the drive. It recognizes the CD drive. I tried switching cables with the CD drive and it still won't recognize the hd. I don't what else to do. It did recognize it for a few minutes but that was it. It is still under warranty and Monday they are going to ship me a box to ship it back to hp. Anybody have any suggestions? They did send me recovery discs. That is what I am supposed to boot from. But if it doesn't recognize the drive then the discs won't work. I figure some of you don't like HP but I have had several of their computers and I have never had a serious problem. And I have never had a Hard Drive go bad in nearly 20 years on any computer. I think it is a motherboard problem. I don't know. Awards
Gump Posted March 26, 2011 Member ID: 1060 Group: **- Inactive Registered Users Followers: 0 Topic Count: 9 Topics Per Day: 0.00 Content Count: 206 Content Per Day: 0.04 Reputation: 0 Achievement Points: 1120 Solved Content: 0 Days Won: 0 Joined: 01/29/10 Status: Offline Last Seen: Never Birthday: 01/01/1970 Posted March 26, 2011 Make sure the power cable is secure.Did you try the restore cd and let it format the drive?
Bushape Posted March 26, 2011 Member ID: 839 Group: ***- Inactive Clan Members Followers: 18 Topic Count: 83 Topics Per Day: 0.01 Content Count: 1334 Content Per Day: 0.23 Reputation: 64 Achievement Points: 7776 Solved Content: 0 Days Won: 0 Joined: 12/05/09 Status: Offline Last Seen: August 12, 2020 Birthday: 07/17/1958 Author Posted March 26, 2011 I took the cables off and put them back on and I did try the recovery disc. It just says to put a disc in and push any key. And the bios is set for disc. One other thing that I forgot to mention is that on the original hard drive, the computer would run for about 20 minutes at a time and I could do my normal stuff, but then it would give the failure error again, is that normal? Also I did get the original HD to do the recovery and it went through all of the stuff and it said, starting your computer for first use, I went through all of the motions and then after about 20 minutes it stopped and wouldn't respond at all then. Is that a normal thing that when a HD is going out, it will come on for a littlke while and then quit? I have never dealt with this before. Awards
Gump Posted March 26, 2011 Member ID: 1060 Group: **- Inactive Registered Users Followers: 0 Topic Count: 9 Topics Per Day: 0.00 Content Count: 206 Content Per Day: 0.04 Reputation: 0 Achievement Points: 1120 Solved Content: 0 Days Won: 0 Joined: 01/29/10 Status: Offline Last Seen: Never Birthday: 01/01/1970 Posted March 26, 2011 Can you here the new drive spinning when powered up?Can you try it in the pc your using now and see if windows disk management will see the drive?
Bushape Posted March 26, 2011 Member ID: 839 Group: ***- Inactive Clan Members Followers: 18 Topic Count: 83 Topics Per Day: 0.01 Content Count: 1334 Content Per Day: 0.23 Reputation: 64 Achievement Points: 7776 Solved Content: 0 Days Won: 0 Joined: 12/05/09 Status: Offline Last Seen: August 12, 2020 Birthday: 07/17/1958 Author Posted March 26, 2011 It will show once in awhile on the bios. But when you exit the bios it freezes. I can't check it with this computer because this one is IDE. Damn, I think I got it when it shows up, but then I don't. So I don't know if maybe it will try to do recovery eventually or not. I wish. It just showed up on a black screen and I hit F1 to continue and then it went into the BIOS and it was there. But I put the CD in and the it freezes, I took the CD out and it still freezes and just goes to the hp blue screen that just shows the the F9, F10, F4 options. So I don't know. Yes I do hear spin up, but not every time. Thanks Gump, Hey why don't you become a member? Awards
Gump Posted March 26, 2011 Member ID: 1060 Group: **- Inactive Registered Users Followers: 0 Topic Count: 9 Topics Per Day: 0.00 Content Count: 206 Content Per Day: 0.04 Reputation: 0 Achievement Points: 1120 Solved Content: 0 Days Won: 0 Joined: 01/29/10 Status: Offline Last Seen: Never Birthday: 01/01/1970 Posted March 26, 2011 Without being able to test on another pc, (could also use an external enclosure),I would say either a faulty drive or a bad cable.Do you have other cables you can try?
Darth Yoda Posted March 26, 2011 Member ID: 934 Group: **- Inactive Registered Users Followers: 19 Topic Count: 131 Topics Per Day: 0.02 Content Count: 832 Content Per Day: 0.15 Reputation: 137 Achievement Points: 5656 Solved Content: 0 Days Won: 0 Joined: 12/27/09 Status: Offline Last Seen: November 19, 2014 Birthday: 08/16/1960 Posted March 26, 2011 When an HD dies there many various ways to go. One of mine (fujitsu laptop) would run for for about 20 mins then start clicking and fail. Another (seagate) just died. A Western Digital did me best though. It gave impending failure messages for about a month and I was able to back up everything. It then just stopped booting. Bottom line, back up all important data. Even SMART technology fails.
Bushape Posted March 26, 2011 Member ID: 839 Group: ***- Inactive Clan Members Followers: 18 Topic Count: 83 Topics Per Day: 0.01 Content Count: 1334 Content Per Day: 0.23 Reputation: 64 Achievement Points: 7776 Solved Content: 0 Days Won: 0 Joined: 12/05/09 Status: Offline Last Seen: August 12, 2020 Birthday: 07/17/1958 Author Posted March 26, 2011 I just tried changing cables around, CD to HD and vice versa, no luck and I broke the metal thing that holds the cable in. It came off, so I am just going to let them fix the damn thing and just wait. To much of a pain in the ass. Thanks for the input Gump. I appreciate it. I even checked the Windows 7 forums and no luck. Awards
Damage_inc- Posted March 26, 2011 Member ID: 2048 Group: ***- Inactive Clan Members Followers: 0 Topic Count: 294 Topics Per Day: 0.06 Content Count: 6689 Content Per Day: 1.26 Reputation: 4709 Achievement Points: 48999 Solved Content: 0 Days Won: 5 Joined: 12/15/10 Status: Offline Last Seen: November 29, 2023 Birthday: 05/30/1967 Posted March 26, 2011 did you clear the bios?take battery out /jumper it with computor unplugged wait 1 minute .reinstall carefully....try again.reboot Awards
Bushape Posted March 27, 2011 Member ID: 839 Group: ***- Inactive Clan Members Followers: 18 Topic Count: 83 Topics Per Day: 0.01 Content Count: 1334 Content Per Day: 0.23 Reputation: 64 Achievement Points: 7776 Solved Content: 0 Days Won: 0 Joined: 12/05/09 Status: Offline Last Seen: August 12, 2020 Birthday: 07/17/1958 Author Posted March 27, 2011 I have tried just about everything now. And nothing works, I guess I will just have to send it off and let HP deal with it. At least that is all free, just time consuming. I wish they would pay to have someone come out and fix it. I am going to miss my Black Ops maps, damn it. Thanks for the help. And I did get to back up everything. Awards
BoomSlang Posted March 27, 2011 Member ID: 94 Group: *** Clan Members Followers: 7 Topic Count: 61 Topics Per Day: 0.01 Content Count: 565 Content Per Day: 0.10 Reputation: 375 Achievement Points: 3843 Solved Content: 0 Days Won: 0 Joined: 09/02/09 Status: Offline Last Seen: 21 hours ago Birthday: 12/03/1955 Device: Windows Posted March 27, 2011 Bios will not see an unformed hd Awards
Gump Posted March 27, 2011 Member ID: 1060 Group: **- Inactive Registered Users Followers: 0 Topic Count: 9 Topics Per Day: 0.00 Content Count: 206 Content Per Day: 0.04 Reputation: 0 Achievement Points: 1120 Solved Content: 0 Days Won: 0 Joined: 01/29/10 Status: Offline Last Seen: Never Birthday: 01/01/1970 Posted March 27, 2011 Although a proper restore disc should see the drive,not sure how HP does things.If you could get a hold of a windows 7 install disc,you could use it to initialize and format the drive and then try your restore disc again. You said you saw it and then you didn't,have you tried another sata power connector from the psu?,different sata port on the motherboard?
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