maybe u need check see if u got virus.....also check task manager look for stuff running that shouldnt be i recently found new adware no anti virus is detecting yet its new one started bout a month ago....i had it took sometime to figure out what it was and how to delete it....in ur task manager under ur process tab see if u got something call vmhost running if u do that would be ur problem and if it is....hit me up i know how to fix it....took me 8 hours to figure it out but now i know about it and how to look for it and get rid of it...my next article in our newsletter is goin to be all about it...also u need check ur all ur ethernet cables make sure those all connected snuggly ...also check ur cable connections to any modems and or spliters u may have....could be just bad cable connection as well or bad modem or router ...also good idea to check ur cpu and ram usage by using win7 gadget i keep mine on my desktop at all times to monitor it ...if ur usage is high would cause ur ci issues as well...just few things to try ....or u can hit me up and i can join ur pc from team viewer or something while on ts and i can dig a bit in ur pc see if i can find out ....its always easier for me to diagnose issues if i know what ur lookn at u know what i mean...