StanG Posted May 9, 2019 Member ID: 824 Group: ***- Inactive Clan Members Followers: 19 Topic Count: 29 Topics Per Day: 0.01 Content Count: 317 Content Per Day: 0.06 Reputation: 168 Achievement Points: 2144 Solved Content: 0 Days Won: 1 Joined: 12/02/09 Status: Offline Last Seen: February 4 Birthday: 03/08/1967 Device: Windows Posted May 9, 2019 Have 3 to 4 yr old g 502 mouse and replaced with a g 502 - hero mouse . The problem was it did not see the new mouse in any of the usb ports until i deleted the set point file . Now the mouse works but when i try to down load the new software for the mouse to set the new buttons and stuff it gets hung up , tried restart and reinstalling a bunch of times not dice , i also deleted the old programs for the mouse to set it up buttons too . should of been easy and just plug and play then dl the new software but no go on that , any help would be great ty Awards
LaRSin Posted May 9, 2019 Member ID: 45 Group: *** Clan Members Followers: 69 Topic Count: 981 Topics Per Day: 0.17 Content Count: 9425 Content Per Day: 1.65 Reputation: 3730 Achievement Points: 68098 Solved Content: 0 Days Won: 2 Joined: 09/01/09 Status: Offline Last Seen: 8 hours ago Birthday: 02/25/1951 Device: Windows Posted May 9, 2019 I have the same mouse and didn't have any problems , But you could try unplugging any other usb devices first , then plug the mouse in and the software , might be compatibility problem with another usb device , Awards
TheHammer Posted May 10, 2019 Member ID: 4101 Group: *** Clan Members Followers: 23 Topic Count: 55 Topics Per Day: 0.01 Content Count: 1131 Content Per Day: 0.25 Reputation: 807 Achievement Points: 8839 Solved Content: 0 Days Won: 0 Joined: 12/05/12 Status: Offline Last Seen: 17 hours ago Birthday: 07/08/1962 Device: Windows Posted May 10, 2019 maybe stop downloading that miget porn !!! that might work !!!! Awards
LOCO Posted May 10, 2019 Member ID: 465 Group: ***- Inactive Clan Members Followers: 59 Topic Count: 397 Topics Per Day: 0.07 Content Count: 2182 Content Per Day: 0.38 Reputation: 2640 Achievement Points: 20166 Solved Content: 0 Days Won: 22 Joined: 09/20/09 Status: Offline Last Seen: November 4, 2024 Birthday: 02/09/1977 Device: Windows Posted May 10, 2019 are you sure you have the latest drivers and software?? have you tried running the software as administrator?? https://support.logitech.com/en_us/search#q=G502%20HERO&s=software_products&p=1 piglo 1 Awards
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