shut down issues

[Evil-Monkey]

my system has been shuting down without any event log data.it shut down on me again this morning and left this message can anybody help me unstand this.

 

thanks

 

 

Problem Event Name:                          BlueScreen

  OS Version:                                          6.0.6002.2.2.0.768.3

  Locale ID:                                             1033

 

Additional information about the problem:

  BCCode:                                               116

  BCP1:                                                    87E8F008

  BCP2:                                                    8DCCD1A0

  BCP3:                                                    00000000

  BCP4:                                                    00000002

  OS Version:                                          6_0_6002

  Service Pack:                                       2_0

  Product:                                               768_1

 

Files that help describe the problem:

  C:\Windows\Minidump\Mini020210-01.dmp

  C:\Users\stuarts\AppData\Local\Temp\WER-56066-0.sysdata.xml

  C:\Users\stuarts\AppData\Local\Temp\WERDD91.tmp.version.txt

 

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[Hoth]

I haven't tried to check on any of the error codes yet but a question. Does it happen when you are primarily gaming or doing something processor intensive?

[WiZiD]

PLEASE READ ALL BEFORE STARTING AND DOING ANY OF THIS IS AT YOUR OWN RISK

Most likley its a hardwar/software issue. When ever I get a blue screen I shut the pc down and unplug it, hit the power button a couple of time to discharge any stored power in the system. Place one hand on the case to ground yourself. Best not to do it while standing on carpet(static elect. is a no-no). Go to the kitchen table to do it if you can. Now take the ram and all devices that are plugged into the motherboard one at a time and place them back in the same slots one at a time. Over time vibrations can loosen parts. Next download latest video drivers, unistall all video drivers and restart. Reinstall video drivers. If that does not solve it you can run a program called memtest, this will do a memory check to see if any has gone bad! Also you can run a program called spinwite which check you hard drive for bad spots. Send me a pm with your email or your address and I can send them to you. Blue screens suck but can be fixed with some time. Need more help...dont hesitate to ask!

[Evil-Monkey]

ok cool thanks i will try that wizid.also it did when i was using microsoft excel.and once while gaming.