blackwidow Posted September 11, 2021 Member ID: 31 Group: *** Clan Members Followers: 48 Topic Count: 28 Topics Per Day: 0.01 Content Count: 372 Content Per Day: 0.07 Reputation: 256 Achievement Points: 2783 Solved Content: 0 Days Won: 1 Joined: 09/01/09 Status: Offline Last Seen: 8 hours ago Birthday: 12/25/1981 Device: Windows Share Posted September 11, 2021 Hello fellow idiots! Long time no hear/see! I finally was able to purchase a new PC but now I have issues. It is a HP and has Windows 10 on it. Every time I download Steam it freezes up and we have to put it back to factory reset. Sapper found a few things online that said some files might need to be deleted in order for steam to work. If anyone could help me get back to gaming it would be greatly appreciated! I have frustrations that I would like to take out by killing ppl and I would prefer them not to be real ppl! Thank you! Link to comment Share on other sites More sharing options... Awards
Labob Posted September 11, 2021 Member ID: 42 Group: *** Clan Members Followers: 50 Topic Count: 338 Topics Per Day: 0.06 Content Count: 8265 Content Per Day: 1.54 Reputation: 5977 Achievement Points: 53619 Solved Content: 0 Days Won: 12 Joined: 09/01/09 Status: Offline Last Seen: 4 hours ago Birthday: 01/30/1959 Device: Windows Share Posted September 11, 2021 Just a question what anti-virus you using ? Link to comment Share on other sites More sharing options... Awards
KaptCrunch Posted September 11, 2021 Member ID: 389 Group: *** Clan Members Followers: 45 Topic Count: 296 Topics Per Day: 0.06 Content Count: 4469 Content Per Day: 0.84 Reputation: 3628 Achievement Points: 36511 Solved Content: 0 Days Won: 39 Joined: 09/14/09 Status: Offline Last Seen: 6 hours ago Birthday: 01/01/1970 Device: Windows Share Posted September 11, 2021 (edited) would need to know what system you have to check hardware updates. is new or old HP ? punch in service tag @ HP support to update are using TS (team speak) to walk you through Edited September 11, 2021 by KaptCrunch Link to comment Share on other sites More sharing options... Awards
loaderXI Posted September 12, 2021 Member ID: 252 Group: +++ COD2 Head Admin Followers: 71 Topic Count: 392 Topics Per Day: 0.07 Content Count: 6417 Content Per Day: 1.20 Reputation: 6494 Achievement Points: 54337 Solved Content: 0 Days Won: 30 Joined: 09/05/09 Status: Offline Last Seen: 13 hours ago Birthday: 03/22/1965 Device: Windows Share Posted September 12, 2021 I found this from steam....https://help.steampowered.com/en/faqs/view/21F5-8D5D-0141-7A5E other then that like has been said will need more info on Pc...One of us could possibly help using Teamspeak/cell and or teamviewer/anydesk to remote with you.. Make sure like Labob said and temp disable your antivirus while doing the install and clear your cache If no one can help I would be willing to offer mine...Just send me a pm Link to comment Share on other sites More sharing options... Awards
blackwidow Posted September 12, 2021 Member ID: 31 Group: *** Clan Members Followers: 48 Topic Count: 28 Topics Per Day: 0.01 Content Count: 372 Content Per Day: 0.07 Reputation: 256 Achievement Points: 2783 Solved Content: 0 Days Won: 1 Joined: 09/01/09 Status: Offline Last Seen: 8 hours ago Birthday: 12/25/1981 Device: Windows Author Share Posted September 12, 2021 @Labob McAfee LiveSafe @KaptCrunch @loaderXI HP Pavillion Gaming Desktop Device name DESKTOP-5DMEL16 Processor AMD Ryzen 3 4300G with Radeon Graphics 3.80 GHz Installed RAM 8.00 GB (7.38 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 10 Home Version 20H2 Installed on 8/10/2021 OS build 19042.1165 Experience Windows Feature Experience Pack 120.2212.3530.0 These are the specs and all updates are current thank you for the help. @loaderXI if I can't get it figured out I will definitely take you up on the help, much appreciated. loaderXI 1 Link to comment Share on other sites More sharing options... Awards
KaptCrunch Posted September 12, 2021 Member ID: 389 Group: *** Clan Members Followers: 45 Topic Count: 296 Topics Per Day: 0.06 Content Count: 4469 Content Per Day: 0.84 Reputation: 3628 Achievement Points: 36511 Solved Content: 0 Days Won: 39 Joined: 09/14/09 Status: Offline Last Seen: 6 hours ago Birthday: 01/01/1970 Device: Windows Share Posted September 12, 2021 (edited) you on TS i'm in tech & genearl help Reinstall Steam Download the installer here and reinstall Steam to the same location where it is already installed. This may fix potential issues with Steam client and service files. Installing into same location will preserve all installed games. WARNING! Uninstalling Steam will delete all game content. Edited September 12, 2021 by KaptCrunch loaderXI 1 Link to comment Share on other sites More sharing options... Awards
blackwidow Posted September 12, 2021 Member ID: 31 Group: *** Clan Members Followers: 48 Topic Count: 28 Topics Per Day: 0.01 Content Count: 372 Content Per Day: 0.07 Reputation: 256 Achievement Points: 2783 Solved Content: 0 Days Won: 1 Joined: 09/01/09 Status: Offline Last Seen: 8 hours ago Birthday: 12/25/1981 Device: Windows Author Share Posted September 12, 2021 4 minutes ago, KaptCrunch said: you on TS i'm in tech & genearl help @KaptCrunch I am not. I don't have it downloaded yet. I'll do that now and see if I can get in there. Link to comment Share on other sites More sharing options... Awards
KaptCrunch Posted September 12, 2021 Member ID: 389 Group: *** Clan Members Followers: 45 Topic Count: 296 Topics Per Day: 0.06 Content Count: 4469 Content Per Day: 0.84 Reputation: 3628 Achievement Points: 36511 Solved Content: 0 Days Won: 39 Joined: 09/14/09 Status: Offline Last Seen: 6 hours ago Birthday: 01/01/1970 Device: Windows Share Posted September 12, 2021 (edited) np other question is have changed register with steam ? reason is they used a digital print of hardware to your sign-in name, if different should ask that question for hew PC Edited September 12, 2021 by KaptCrunch Link to comment Share on other sites More sharing options... Awards
KaptCrunch Posted September 12, 2021 Member ID: 389 Group: *** Clan Members Followers: 45 Topic Count: 296 Topics Per Day: 0.06 Content Count: 4469 Content Per Day: 0.84 Reputation: 3628 Achievement Points: 36511 Solved Content: 0 Days Won: 39 Joined: 09/14/09 Status: Offline Last Seen: 6 hours ago Birthday: 01/01/1970 Device: Windows Share Posted September 12, 2021 I'm done for need to know what have (motherboard) for info say intel and you tell us AMD, need to go back to Sapper and return PC and your money for this isn't working as should Link to comment Share on other sites More sharing options... Awards
KaptCrunch Posted September 12, 2021 Member ID: 389 Group: *** Clan Members Followers: 45 Topic Count: 296 Topics Per Day: 0.06 Content Count: 4469 Content Per Day: 0.84 Reputation: 3628 Achievement Points: 36511 Solved Content: 0 Days Won: 39 Joined: 09/14/09 Status: Offline Last Seen: 6 hours ago Birthday: 01/01/1970 Device: Windows Share Posted September 12, 2021 Blackwidow try this from HP support see detect my drivers Link to comment Share on other sites More sharing options... Awards
KaptCrunch Posted September 12, 2021 Member ID: 389 Group: *** Clan Members Followers: 45 Topic Count: 296 Topics Per Day: 0.06 Content Count: 4469 Content Per Day: 0.84 Reputation: 3628 Achievement Points: 36511 Solved Content: 0 Days Won: 39 Joined: 09/14/09 Status: Offline Last Seen: 6 hours ago Birthday: 01/01/1970 Device: Windows Share Posted September 12, 2021 solved she buy a computer that shop changed out motherboard and removed service tag. had a intel MB switched to AMD this is why you need to know what you have when things aren't running as should Note: important to know motherboard Rev x.xx before any updates that match your model # Link to comment Share on other sites More sharing options... Awards
KaptCrunch Posted September 12, 2021 Member ID: 389 Group: *** Clan Members Followers: 45 Topic Count: 296 Topics Per Day: 0.06 Content Count: 4469 Content Per Day: 0.84 Reputation: 3628 Achievement Points: 36511 Solved Content: 0 Days Won: 39 Joined: 09/14/09 Status: Offline Last Seen: 6 hours ago Birthday: 01/01/1970 Device: Windows Share Posted September 12, 2021 Blackwidow does it have a SSD by Toshiba ? i think this may be correct service tag # HP Pavilion Gaming Desktop PC TG01-2000a Link to comment Share on other sites More sharing options... Awards
Labob Posted September 12, 2021 Member ID: 42 Group: *** Clan Members Followers: 50 Topic Count: 338 Topics Per Day: 0.06 Content Count: 8265 Content Per Day: 1.54 Reputation: 5977 Achievement Points: 53619 Solved Content: 0 Days Won: 12 Joined: 09/01/09 Status: Offline Last Seen: 4 hours ago Birthday: 01/30/1959 Device: Windows Share Posted September 12, 2021 Is this SOLVED ?? Blackwidow try turning off mafee ugh puke sorry it hurts just to type that name if your problem still persits. Some aftermarket AV 's stop alot of programs from using files they need. Its a they did not pay for access to MS for that permission thing. BTW window 10 really does not need any other AV program Wwhat Microsoft provides does a good enough job. (i know off topic) Link to comment Share on other sites More sharing options... Awards
KaptCrunch Posted September 13, 2021 Member ID: 389 Group: *** Clan Members Followers: 45 Topic Count: 296 Topics Per Day: 0.06 Content Count: 4469 Content Per Day: 0.84 Reputation: 3628 Achievement Points: 36511 Solved Content: 0 Days Won: 39 Joined: 09/14/09 Status: Offline Last Seen: 6 hours ago Birthday: 01/01/1970 Device: Windows Share Posted September 13, 2021 On 9/12/2021 at 5:47 PM, Labob said: Is this SOLVED ?? Blackwidow try turning off mafee ugh puke sorry it hurts just to type that name if your problem still persits. Some aftermarket AV 's stop alot of programs from using files they need. Its a they did not pay for access to MS for that permission thing. BTW window 10 really does not need any other AV program Wwhat Microsoft provides does a good enough job. (i know off topic) what i gather system needs firmware update for data put through is intermitting and stalling. Labob 1 Link to comment Share on other sites More sharing options... Awards
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