There are reasons we do things the way we do Budwiser. For one an admin is there to manage the severs not bully them. We require proof for a ban, so no admin will take out personal vendettas on other players. It is the fair thing to do. Does this come with some drawbacks? sure. Means some times we have to wait a bit and let that person hang themselves.
I Banned a player last month, believing a fellow member had video, even though I spectated him, I was not able to produce video. The video that was taken got lost somehow, and we had to unban him. Was I happy? NO. Was it the fair thing to do? YES. This player then got back on our site and continued to piss many off. I do believe he is now perma banned.
The moral of the story? patience pays and fairness weighs.
So understand like others have already stated, we do things the way we do them in order to be fair. Thanks for visiting our servers, and also for bringing this to our attention. In the future, perhaps you could go on xfire (all admins are in xfire) and flag an admin down with your concerns. We would be more than happy to help. In the meantime, please enjoy the game and our servers.