Hi Abu
Thank you for your appreciation .
We (admins) enjoy the game as much as the regular players (clan members or otherwise)
When there is blatent hacking we firstly need to be able to prove beyond any doubt that there is hacking involved and not just a skilled player,
I appreciate that this can cause frustration for players that join our servers for a good time and are blighted by these people,
but procedures are in place to ensure people aren't just banned for the sake of it.
We all strive for a happy community and a happy space to offload the stresses of the real world.
Both players mentioned above are at present banned, and are free to log a ban appeal if they feel that they can prove their innocence.
Have a good day and enjoy the game