Origins Account Hacked

[NickTheGrip]

Well, I got hacked. It seems to be my year for being violated.

I have BF3 through Origins and today I got the dreaded messaage "Your email account has been successfully changed"

Of course, I had not changed it. So after perusing the Origins and EA sites for a long time I finally found out how to fix this. I followed the instructions I have pasted below and within 5 minutes the problem was fixed.

Actually EA was very helpful and also told me my account was hacked by someone with a Russian email address - bastards.

They even gave me a $15 coupon for "my trouble" which tells me the problem was the lack of security on their server, not at my end.

 

Anyway, here is the procedure, in case it every happens to anyone else:

 

The following process should be followed if you believe that your account has been hacked or compromised.

 

If you have not requested a change of email address, but you received an email letting you know that your

email has changed then you should follow the steps below to create a new account and request help.

 

Be sure to have the following information available:

In order to locate your account, we will need a serial number from one of your games.

If you do not have this available, we will need your gamertag, psid, or character names from online games.

The email address you would like to be contacted at

The Original email address you used to set up the account

Your actual date of birth

The date of birth you used to set up your account

 

TROUBLESHOOTING STEPS

Open http://ea.com and click "sign up"

Enter an email address you have never used with an EA account before

Choose an id and a password

Enter your date of birth. Use only accurate information.

Enter the capcha information

Check I accept EA's Privacy Policy and Terms of Service

Click next

Enter your name

Click sign up

Open https://help.ea.com/

Log in to the account you just created

Click "contact us"

Select the product "origin"

Select the category "Account/Registration"

Select the platform "PC"

Select "Call me"

Enter your phone number

Click "submit"

It is likely that the agent you speak to will need to confirm information on this account. This process will not be resolved on this call. Our agents may need to call you back several times.

[7Toes]

if you notice in most game thehackers are russian lol when i first got bfbc2 i joined in a game my team mates were all russian they all spawned on me and all of them already aiming through walls at people in game lol

[Markoff]

russian come on ??? lol

[DorkNRok]

This isn't the first time I've read about people from Russian IP's hijacking BF3 accounts. Seems in this day and age nothing is safe from theft...either electronic or actual.

[Sonovabich]

Damn Russians