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Posted

right, i just got a brand new laptop running windows 7 home premium, for the last three days i've been trying to install critical upadates, windows live etc but they all fail.  The only clue i've been able to get is that when windows live installer starts trying to install, it pops up saying that another installer is running or a program is preventing the new installation.

 

I'm at a complete loss here - any thoughts?

 

thx

 

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Posted

come on you lot?  any ideas?!



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Posted

I have an idea.....talk to Rickjames, if he ain't too busy, he got me sorted with win7 updatesSmile



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Posted

There might be a proprietary updater for your laptop.  I once had a Toshiba that had one.

You could also try doing one update at a time to see which one may be causing the problem.



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Posted

Take a look at your firewall settings,try turning them off just to see if the firewall is preventing the downloading.

check this also:-   http://www.intowindows.com/fix-failed-update-installations-in-windows-7-vista-with-official-system-update-readiness-tool

 

At the bottom of the page it takes you to microsoft and you can choose the 64 bit or the 32 bit version depending on what yours is.

It may help.



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Posted

thanks guys, i'll check this lot out.  I contacted the support team where i bought the lappie from and the pricks told me that Microsoft had been sending duff updates out - spastics, if that's the case then why did they install ok on every other win 7 pc and lappie  i got?!


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