blackwidow Posted September 11, 2021 Member ID: 31 Group: *** Clan Members Followers: 49 Topic Count: 28 Topics Per Day: 0.00 Content Count: 374 Content Per Day: 0.07 Reputation: 260 Achievement Points: 2823 Solved Content: 0 Days Won: 1 Joined: 09/01/09 Status: Offline Last Seen: April 27 Birthday: 12/25/1981 Device: Windows Posted September 11, 2021 Hello fellow idiots! Long time no hear/see! I finally was able to purchase a new PC but now I have issues. It is a HP and has Windows 10 on it. Every time I download Steam it freezes up and we have to put it back to factory reset. Sapper found a few things online that said some files might need to be deleted in order for steam to work. If anyone could help me get back to gaming it would be greatly appreciated! I have frustrations that I would like to take out by killing ppl and I would prefer them not to be real ppl! Thank you! Awards
Labob Posted September 11, 2021 Member ID: 42 Group: *** Clan Members Followers: 50 Topic Count: 338 Topics Per Day: 0.06 Content Count: 8389 Content Per Day: 1.47 Reputation: 6126 Achievement Points: 54468 Solved Content: 0 Days Won: 13 Joined: 09/01/09 Status: Offline Last Seen: April 22 Birthday: 01/30/1959 Device: Windows Posted September 11, 2021 Just a question what anti-virus you using ? Awards
KaptCrunch Posted September 11, 2021 Member ID: 389 Group: *** Clan Members Followers: 48 Topic Count: 316 Topics Per Day: 0.06 Content Count: 4882 Content Per Day: 0.85 Reputation: 4067 Achievement Points: 39498 Solved Content: 0 Days Won: 51 Joined: 09/14/09 Status: Offline Last Seen: 11 hours ago Birthday: 01/01/1970 Device: Windows Posted September 11, 2021 (edited) would need to know what system you have to check hardware updates. is new or old HP ? punch in service tag @ HP support to update are using TS (team speak) to walk you through Edited September 11, 2021 by KaptCrunch Awards
loaderXI Posted September 12, 2021 Member ID: 252 Group: +++ COD2 Head Admin Followers: 72 Topic Count: 396 Topics Per Day: 0.07 Content Count: 6438 Content Per Day: 1.13 Reputation: 6581 Achievement Points: 54654 Solved Content: 0 Days Won: 32 Joined: 09/05/09 Status: Offline Last Seen: April 27 Birthday: 03/22/1965 Device: Windows Posted September 12, 2021 I found this from steam....https://help.steampowered.com/en/faqs/view/21F5-8D5D-0141-7A5E other then that like has been said will need more info on Pc...One of us could possibly help using Teamspeak/cell and or teamviewer/anydesk to remote with you.. Make sure like Labob said and temp disable your antivirus while doing the install and clear your cache If no one can help I would be willing to offer mine...Just send me a pm Awards
blackwidow Posted September 12, 2021 Member ID: 31 Group: *** Clan Members Followers: 49 Topic Count: 28 Topics Per Day: 0.00 Content Count: 374 Content Per Day: 0.07 Reputation: 260 Achievement Points: 2823 Solved Content: 0 Days Won: 1 Joined: 09/01/09 Status: Offline Last Seen: April 27 Birthday: 12/25/1981 Device: Windows Author Posted September 12, 2021 @Labob McAfee LiveSafe @KaptCrunch @loaderXI HP Pavillion Gaming Desktop Device name DESKTOP-5DMEL16 Processor AMD Ryzen 3 4300G with Radeon Graphics 3.80 GHz Installed RAM 8.00 GB (7.38 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 10 Home Version 20H2 Installed on 8/10/2021 OS build 19042.1165 Experience Windows Feature Experience Pack 120.2212.3530.0 These are the specs and all updates are current thank you for the help. @loaderXI if I can't get it figured out I will definitely take you up on the help, much appreciated. loaderXI 1 Awards
KaptCrunch Posted September 12, 2021 Member ID: 389 Group: *** Clan Members Followers: 48 Topic Count: 316 Topics Per Day: 0.06 Content Count: 4882 Content Per Day: 0.85 Reputation: 4067 Achievement Points: 39498 Solved Content: 0 Days Won: 51 Joined: 09/14/09 Status: Offline Last Seen: 11 hours ago Birthday: 01/01/1970 Device: Windows Posted September 12, 2021 (edited) you on TS i'm in tech & genearl help Reinstall Steam Download the installer here and reinstall Steam to the same location where it is already installed. This may fix potential issues with Steam client and service files. Installing into same location will preserve all installed games. WARNING! Uninstalling Steam will delete all game content. Edited September 12, 2021 by KaptCrunch loaderXI 1 Awards
blackwidow Posted September 12, 2021 Member ID: 31 Group: *** Clan Members Followers: 49 Topic Count: 28 Topics Per Day: 0.00 Content Count: 374 Content Per Day: 0.07 Reputation: 260 Achievement Points: 2823 Solved Content: 0 Days Won: 1 Joined: 09/01/09 Status: Offline Last Seen: April 27 Birthday: 12/25/1981 Device: Windows Author Posted September 12, 2021 4 minutes ago, KaptCrunch said: you on TS i'm in tech & genearl help @KaptCrunch I am not. I don't have it downloaded yet. I'll do that now and see if I can get in there. Awards
KaptCrunch Posted September 12, 2021 Member ID: 389 Group: *** Clan Members Followers: 48 Topic Count: 316 Topics Per Day: 0.06 Content Count: 4882 Content Per Day: 0.85 Reputation: 4067 Achievement Points: 39498 Solved Content: 0 Days Won: 51 Joined: 09/14/09 Status: Offline Last Seen: 11 hours ago Birthday: 01/01/1970 Device: Windows Posted September 12, 2021 (edited) np other question is have changed register with steam ? reason is they used a digital print of hardware to your sign-in name, if different should ask that question for hew PC Edited September 12, 2021 by KaptCrunch Awards
KaptCrunch Posted September 12, 2021 Member ID: 389 Group: *** Clan Members Followers: 48 Topic Count: 316 Topics Per Day: 0.06 Content Count: 4882 Content Per Day: 0.85 Reputation: 4067 Achievement Points: 39498 Solved Content: 0 Days Won: 51 Joined: 09/14/09 Status: Offline Last Seen: 11 hours ago Birthday: 01/01/1970 Device: Windows Posted September 12, 2021 I'm done for need to know what have (motherboard) for info say intel and you tell us AMD, need to go back to Sapper and return PC and your money for this isn't working as should Awards
KaptCrunch Posted September 12, 2021 Member ID: 389 Group: *** Clan Members Followers: 48 Topic Count: 316 Topics Per Day: 0.06 Content Count: 4882 Content Per Day: 0.85 Reputation: 4067 Achievement Points: 39498 Solved Content: 0 Days Won: 51 Joined: 09/14/09 Status: Offline Last Seen: 11 hours ago Birthday: 01/01/1970 Device: Windows Posted September 12, 2021 Blackwidow try this from HP support see detect my drivers Awards
KaptCrunch Posted September 12, 2021 Member ID: 389 Group: *** Clan Members Followers: 48 Topic Count: 316 Topics Per Day: 0.06 Content Count: 4882 Content Per Day: 0.85 Reputation: 4067 Achievement Points: 39498 Solved Content: 0 Days Won: 51 Joined: 09/14/09 Status: Offline Last Seen: 11 hours ago Birthday: 01/01/1970 Device: Windows Posted September 12, 2021 solved she buy a computer that shop changed out motherboard and removed service tag. had a intel MB switched to AMD this is why you need to know what you have when things aren't running as should Note: important to know motherboard Rev x.xx before any updates that match your model # Awards
KaptCrunch Posted September 12, 2021 Member ID: 389 Group: *** Clan Members Followers: 48 Topic Count: 316 Topics Per Day: 0.06 Content Count: 4882 Content Per Day: 0.85 Reputation: 4067 Achievement Points: 39498 Solved Content: 0 Days Won: 51 Joined: 09/14/09 Status: Offline Last Seen: 11 hours ago Birthday: 01/01/1970 Device: Windows Posted September 12, 2021 Blackwidow does it have a SSD by Toshiba ? i think this may be correct service tag # HP Pavilion Gaming Desktop PC TG01-2000a Awards
Labob Posted September 12, 2021 Member ID: 42 Group: *** Clan Members Followers: 50 Topic Count: 338 Topics Per Day: 0.06 Content Count: 8389 Content Per Day: 1.47 Reputation: 6126 Achievement Points: 54468 Solved Content: 0 Days Won: 13 Joined: 09/01/09 Status: Offline Last Seen: April 22 Birthday: 01/30/1959 Device: Windows Posted September 12, 2021 Is this SOLVED ?? Blackwidow try turning off mafee ugh puke sorry it hurts just to type that name if your problem still persits. Some aftermarket AV 's stop alot of programs from using files they need. Its a they did not pay for access to MS for that permission thing. BTW window 10 really does not need any other AV program Wwhat Microsoft provides does a good enough job. (i know off topic) Awards
KaptCrunch Posted September 13, 2021 Member ID: 389 Group: *** Clan Members Followers: 48 Topic Count: 316 Topics Per Day: 0.06 Content Count: 4882 Content Per Day: 0.85 Reputation: 4067 Achievement Points: 39498 Solved Content: 0 Days Won: 51 Joined: 09/14/09 Status: Offline Last Seen: 11 hours ago Birthday: 01/01/1970 Device: Windows Posted September 13, 2021 On 9/12/2021 at 5:47 PM, Labob said: Is this SOLVED ?? Blackwidow try turning off mafee ugh puke sorry it hurts just to type that name if your problem still persits. Some aftermarket AV 's stop alot of programs from using files they need. Its a they did not pay for access to MS for that permission thing. BTW window 10 really does not need any other AV program Wwhat Microsoft provides does a good enough job. (i know off topic) what i gather system needs firmware update for data put through is intermitting and stalling. Labob 1 Awards
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