CRTC
The new code will allow consumers to:
Terminate their wireless contracts after two years without cancellation fees, even if they have signed on for a longer term.
Cap extra data charges at $50 a month and international data roaming charges at $100 a month to prevent bill shock.
Have their cellphones unlocked after 90 days, or immediately if they paid for the device in full.
Return their cellphones, within 15 days and specific usage limits, if they are unhappy with their service.
Accept or decline changes to the key terms of a fixed-term contract (i.e., two-year), and receive a contract that is easy to read and understand.