brat Posted November 10, 2014 Member ID: 22348 Group: **- Inactive Registered Users Followers: 1 Topic Count: 44 Topics Per Day: 0.01 Content Count: 242 Content Per Day: 0.06 Reputation: 54 Achievement Points: 2010 Solved Content: 0 Days Won: 0 Joined: 01/15/15 Status: Offline Last Seen: September 6, 2016 Posted November 10, 2014 My boyfriend's computer has been hit by a Cryptowall virus. From what we have since learned, there is not much that can be done to recover the encrypted files. Is that true? Does anyone know what steps we need to take to fix this? Thank you guys!!!
BlAcKsMoKe Posted November 10, 2014 Member ID: 5459 Group: **- Inactive Registered Users Followers: 13 Topic Count: 36 Topics Per Day: 0.01 Content Count: 494 Content Per Day: 0.11 Reputation: 441 Achievement Points: 3501 Solved Content: 0 Days Won: 0 Joined: 02/04/13 Status: Offline Last Seen: December 18, 2022 Birthday: 10/03/1994 Posted November 10, 2014 http://www.precisesecurity.com/rogue/remove-cryptowall
Sammy Posted November 10, 2014 Member ID: 3036 Group: ***- Inactive Clan Members Followers: 32 Topic Count: 219 Topics Per Day: 0.04 Content Count: 9419 Content Per Day: 1.90 Reputation: 7515 Achievement Points: 62539 Solved Content: 0 Days Won: 21 Joined: 11/29/11 Status: Offline Last Seen: March 17 Birthday: 04/26/2008 Device: Windows Posted November 10, 2014 That one tells you how to remove the virus but there isnt much you can do about decrypting files. The only thing you can do is hopefully restore from earlier copies. Unless something is truly important that you cannot retrieve by some other means do not pay the ransom. In the future do regular checks for this kind of thing and keep backups of important files. Keep multiple copies of backups with different dates when you do it in case a back is already encrypted. Awards
brat Posted November 10, 2014 Member ID: 22348 Group: **- Inactive Registered Users Followers: 1 Topic Count: 44 Topics Per Day: 0.01 Content Count: 242 Content Per Day: 0.06 Reputation: 54 Achievement Points: 2010 Solved Content: 0 Days Won: 0 Joined: 01/15/15 Status: Offline Last Seen: September 6, 2016 Author Posted November 10, 2014 Thank you both!
KaptCrunch Posted November 10, 2014 Member ID: 389 Group: *** Clan Members Followers: 48 Topic Count: 340 Topics Per Day: 0.06 Content Count: 5056 Content Per Day: 0.88 Reputation: 4314 Achievement Points: 40793 Solved Content: 0 Days Won: 61 Joined: 09/14/09 Status: Offline Last Seen: 7 hours ago Birthday: 01/01/1970 Device: Windows Posted November 10, 2014 Brat with USB stik's best keep your files on that then HDD tell BF to use a user account not a blank desktop with out login Awards
eidolonFIRE Posted November 11, 2014 Member ID: 2759 Group: **- Inactive Registered Users Followers: 17 Topic Count: 199 Topics Per Day: 0.04 Content Count: 3496 Content Per Day: 0.69 Reputation: 3021 Achievement Points: 26464 Solved Content: 0 Days Won: 3 Joined: 08/22/11 Status: Offline Last Seen: June 16, 2017 Birthday: 07/27/1990 Posted November 11, 2014 didn't they catch the guy that made the virus and the gov now sends you the password to your files? Labob 1
BlAcKsMoKe Posted November 11, 2014 Member ID: 5459 Group: **- Inactive Registered Users Followers: 13 Topic Count: 36 Topics Per Day: 0.01 Content Count: 494 Content Per Day: 0.11 Reputation: 441 Achievement Points: 3501 Solved Content: 0 Days Won: 0 Joined: 02/04/13 Status: Offline Last Seen: December 18, 2022 Birthday: 10/03/1994 Posted November 11, 2014 didn't they catch the guy that made the virus and the gov now sends you the password to your files? They are more people making them now
DEEJAYKEG Posted November 11, 2014 Member ID: 1238 Group: ***- Inactive Clan Members Followers: 35 Topic Count: 1207 Topics Per Day: 0.22 Content Count: 6083 Content Per Day: 1.09 Reputation: 4985 Achievement Points: 50728 Solved Content: 0 Days Won: 11 Joined: 03/12/10 Status: Offline Last Seen: April 11, 2024 Posted November 11, 2014 You can read all about Cryptowall here: http://nakedsecurity.sophos.com/2014/06/18/whats-next-for-ransomware-cryptowall-picks-up-where-cryptolocker-left-off/ Awards
brat Posted November 12, 2014 Member ID: 22348 Group: **- Inactive Registered Users Followers: 1 Topic Count: 44 Topics Per Day: 0.01 Content Count: 242 Content Per Day: 0.06 Reputation: 54 Achievement Points: 2010 Solved Content: 0 Days Won: 0 Joined: 01/15/15 Status: Offline Last Seen: September 6, 2016 Author Posted November 12, 2014 Thank you all for the help. The main concern he has is his video files. He is a professional videographer and did a shoot last week that he has not had a chance to save the raw stuff to an external usb yet. Its not the end of the world, but a pain in the butt.
brat Posted November 22, 2014 Member ID: 22348 Group: **- Inactive Registered Users Followers: 1 Topic Count: 44 Topics Per Day: 0.01 Content Count: 242 Content Per Day: 0.06 Reputation: 54 Achievement Points: 2010 Solved Content: 0 Days Won: 0 Joined: 01/15/15 Status: Offline Last Seen: September 6, 2016 Author Posted November 22, 2014 Thank you all again for your help! I wanted to do a short follow up. Matt was able to save all of his files he had backed up on his external hard drive so it was not too great of a loss. He purchased a new hard drive and has saved the old one in case there comes a time when a tech guru knows how to retrieve the files (small chance it will happen, but who knows). We gave up on trying to repair the files when the news did a report on one of the local county police offices. They were hit with the cryptowall and opted to pay the bitcoins since the data encrypted was criminal records and such. Terrible that this even exists!
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