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Posted

We have a dell 4550 series computer that this morning decided to crash .took me till noon off and on to try figure this out .... and tell the wife :crazy: . I knew what she going to say WHAT DID YOU DO TO IT it worked fine for me yesterday :realmad: . Any ways I get a ... primary hard disk 0 not found

strike F1 key to continue ,F2 key to run the setup utility . when I hit F1 it does nothing , the utility setup has primary drive 0 ... unknown device . I tried but failed at putting the windows xp disc in to try repair with no success . took the case opened it cleaned it made sure all cables are secure . fired it up same thing ...primary hard disc 0 not found :realmad: . this is a 10 year old computer (i know it's old ) that has seen better days . told my wife if i can get it going i'll buy another computer and put the info from this one on to it .this dell is are home computer the one i'm on here typing this up is my gaming computer NO ONE TOUCHES IT :w00t: .



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Posted

I'm sure there are some computer geeks here that can help you out.



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Posted

Sounds like a defective HDD or a defective IDE Controller.

 

Can you try to connect the HDD to another PC (as secondary drive) and check if it is accessible?



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Posted

Does it have Sata or IDE Vipe? You will need to replace that hard drive and doubt you will be able to get the data off that machine. I can give you a utility to verify that. Wish I had a drive to send you. Sure someone has an old one if IDE. If you need any help setting it up.. I will be happy to help.



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Posted (edited)

IDE and i have a second HD in this machine should i try changing them around ? and install the xp on that one ? I'm a computer idiot somewhat . what will this utility do ? tell me if HD is toast ? my newer computer is vista installing it on this one will there be a problem cause the old one has xp installed on it ? also when it asks me in repair or recovery ...which windows installation would you like to log onto (to cancel , press ENTER>?

Edited by vipersniper


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Posted

it will help allow you to boot off a cd or dvd then check the drive and other. But i am pretty sure the drive is toast. If you got a second drive as you say.. that would be the best option. Just install xp on it and get all the drives. I will pm you my number if you have questions or snags.

 

IDE btw has a master setting and a slave. if the second drive is installed now then you probably will have to change that.



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Posted

shit you are in Canada.. i forgot. lol

 

I will upload the utility now then send you the link. Burn it to a CD or DVD as it is an .iso an image file. I will send my number anyhow.. just in case.



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Posted (edited)

im sure that this is not the case but iw worked for dell and their PSU is WAY to small in kw for driving the hardware in the pc´s they sell. like a top of line pc and they put in 150kw psu in it. slowly stuff starts to die or you have to unplugg dvd or something just to make it through the day. check the strenght on the psu it would just for fun to know the strenght iin it

 

other thing is buy a portable harddrive install windows on that, because of 10 years im sure you have stuff you want to save. then bott with the portable drive and move all the important stuff like photos ect ect to it, then you atleast have the important stuff saved.

 

a portable harddrive isnt expensive these days.

Edited by RustyRifle


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Posted (edited)

im sure that this is not the case but iw worked for dell and their PSU is WAY to small in kw for driving the hardware in the pc´s they sell. like a top of line pc and they put in 150kw psu in it. slowly stuff starts to die or you have to unplugg dvd or something just to make it through the day. check the strenght on the psu it would just for fun to know the strenght iin it

ya the power supply is 465 W . I've changed it about a year ago maybe 2 year at most .the last one stopped working , so as the harddrive fired up it just shut back off . now in bios my primary drive is unknown ? got me . thanks for trying to help me guys . :smoke: . Edited by vipersniper


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Posted

my friend has his windows on a portable drive and it works fine, often its the pc that crashes so i suggest that you try what i typed above... iw worked with pc´s my whole life...lemme think about this a little



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Posted

we could talk about this on ts3 too its easier



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Posted

i have a 30 GB also on this computer i'm having problems with the other HD is 120 GB which has the windows XP installed on it as well as all photos , e-mail etc . can I use the other 30 GB HD or do I have to buy the portable (external) ? if i remember there's not much if anything on my 30 GB HD .



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Posted

SURE

:smoke:



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Posted

if you can boot up the pc i would move everything to the 30gb disc asap. then you have a backup



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Posted (edited)

we could talk about this on ts3 too its easier

Sorry i'm on Edited by vipersniper


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Posted (edited)

i spoke to my friend and that was about what i was into also. but you can save the data as we spoke.

the issue is as follow and happens often after 10years or less dont worry about the reding below about the data loss

"Bitrotting known phenomenon when bits on a recording medium is corrupted. The medium becomes illegible or providing incorrect data when it is read. Bitrotting is a special kind of data loss."

 

its all about ones and zeros if you seen matrix :D

Edited by RustyRifle


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Posted (edited)

Just yell if you get stuck or need help :) its only midnight here so i will be up atleast acouple of hours more

i added you to my xfire that way i see if you write because theres a window popping up.

im on the sofa but i take a look to the pc now ans then just in case you need assistans

Edited by RustyRifle


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Posted

forgot to say but i hope it goes well anyway.. but you should have unplugged the 120gb disc before installing in 30gb so theres no conflict



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Posted

sounds if HDD dropped out

 

Dimension 4550 if still stock MB CHECK bios version A08 is the last one and other drivers

 

if still stock Deskstar HDD thers a firmware update for HDD

 

best use acronis true image and take an image of HDD to store data

 

or can be a failed data cable

 

question does the gaming box see the HDD



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Posted (edited)

sounds if HDD dropped out

 

Dimension 4550 if still stock MB CHECK bios version A08 is the last one and other drivers

 

if still stock Deskstar HDD thers a firmware update for HDD

 

best use acronis true image and take an image of HDD to store data

 

or can be a failed data cable

 

question does the gaming box see the HDD

well not much into the computer lang but failed data cable you mean IDE cause i was on line and some people fixed theirs with new IDE cable . how does a cable fail ? sorry had to edit but not stock . 1 gig ram and different power supply years ago . not sure if anything o ya vid card ati 850 something or other , but this is years ago ? yep that link is the same dell 4550 . not sure what you mean gaming box ? i'm typing from other computer ? Edited by vipersniper


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Posted

Well got the 30 gb hard drive identified in bios but when i go to install windows xp on it says UNKNOWN DEVICE .and when i reboot with caps ,scroll and numbers lights on , then hold alt while entering keys e,f,b it reboots and message for hard drive is PRIMARY HARD DISC DRIVE 0 FAILURE .



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Posted

If you need another IDE drive let me know, have a few collecting dust in the spares closet.



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Posted

nothing of what isuggested worked? would like to have more info if you still need help bro. iw added you on xfire, gimme a shout there so i see that a window popup and we can talk on ts3 after that. i cant follow the forum all the time you know ;)



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Posted

well put new IDE cable on dose not do anything different .



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Posted (edited)

yea well def bad hard drive...trust me im a pc tech its wat i do...

Edited by CobraBites

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