DEEJAYKEG Posted July 7, 2015 Member ID: 1238 Group: ***- Inactive Clan Members Followers: 35 Topic Count: 1207 Topics Per Day: 0.23 Content Count: 6083 Content Per Day: 1.17 Reputation: 4984 Achievement Points: 50727 Solved Content: 0 Days Won: 11 Joined: 03/12/10 Status: Offline Last Seen: April 11 Device: Kindle Fire Share Posted July 7, 2015 I have a corded SteelSeries Sensei gaming mouse that has worked well since I received it a few years ago. Lately, however, the thing turns off randomly both in game and when on the web. I have researched the problem and it appears to be common and affects all makes of mouse. Some people have linked it to a Windows Update (I use Win 7, 32-bit, like many of those affected), others to an AV update. I have followed suggestions to disable power saving options connected to USB root hubs and Windows' own power management. This seemed to be effective until the return of the problem, this morning. If you have experienced this problem and successfully solved it, please respond. (The web is full of "have you checked x" and "it might be y" so I'd rather hear of solutions, please.) Thanks. Link to comment Share on other sites More sharing options... Awards
eidolonFIRE Posted July 7, 2015 Member ID: 2759 Group: **- Inactive Registered Users Followers: 17 Topic Count: 199 Topics Per Day: 0.04 Content Count: 3496 Content Per Day: 0.75 Reputation: 3021 Achievement Points: 26464 Solved Content: 0 Days Won: 3 Joined: 08/22/11 Status: Offline Last Seen: June 16, 2017 Birthday: 07/27/1990 Share Posted July 7, 2015 laser or IR? Use a Qtip and FULLY clean the dust out of the optical sensor. hxtr 1 Link to comment Share on other sites More sharing options...
MrBubbles Posted July 7, 2015 Member ID: 349 Group: Fallen Members Followers: 0 Topic Count: 30 Topics Per Day: 0.01 Content Count: 821 Content Per Day: 0.15 Reputation: 541 Achievement Points: 5195 Solved Content: 0 Days Won: 0 Joined: 09/10/09 Status: Offline Last Seen: April 5, 2017 Birthday: 01/27/1971 Share Posted July 7, 2015 (edited) It's important to verify that you're not having any plug-and-play type of events associated with this issue. If any indicator L.E.D.s, including the mouse's transmit diodes, happen to cycling on/ off. You could simply be having connectivity issues/ possible defective mouse. If your mouse cord did twist up a bit, you could have a defective cord on the mouse. Cleaning the optical path can cause the same sort of symptom, however, the indicator L.E.D.s will stay lit, rather than cycle on/ off as mentioned above. Are you running multiple GPUs? It is possible that a driver is responsible/ or hardware changes with existing architecture led to this. It is potentially possible that an updated USB 3.0 driver is the culprit. This issue comes up when PCI Express Lanes are reduced by GPU consumption, not allowing the USB system to those lanes for use, which they need, forcing them to down-grade to low async speeds. Imagine your high end mouse trying to send all that data across 128K connection, it is a substantial overrun of data. If you can post your configuration? Remember that if you're on X99/ 2011, that's all I need to root out USB driver issues. Edited July 7, 2015 by MrBubbles eidolonFIRE, mouselad, BUDMAN and 2 others 5 Link to comment Share on other sites More sharing options...
DEEJAYKEG Posted July 11, 2015 Member ID: 1238 Group: ***- Inactive Clan Members Followers: 35 Topic Count: 1207 Topics Per Day: 0.23 Content Count: 6083 Content Per Day: 1.17 Reputation: 4984 Achievement Points: 50727 Solved Content: 0 Days Won: 11 Joined: 03/12/10 Status: Offline Last Seen: April 11 Device: Kindle Fire Author Share Posted July 11, 2015 Thanks for the responses though at least one of you hasn't read my post through to the end... "If you have experienced this problem and successfully solved it, please respond. (The web is full of "have you checked x" and "it might be y" so I'd rather hear of solutions, please.)" hxtr 1 Link to comment Share on other sites More sharing options... Awards
hxtr Posted July 11, 2015 Member ID: 220 Group: **- Inactive Registered Users Followers: 147 Topic Count: 595 Topics Per Day: 0.11 Content Count: 16950 Content Per Day: 3.14 Reputation: 13538 Achievement Points: 129714 Solved Content: 0 Days Won: 120 Joined: 09/04/09 Status: Offline Last Seen: October 26, 2023 Birthday: 04/05/1970 Device: Windows Share Posted July 11, 2015 I got as far as "USB root hubs" Root???? what is a Root? Now if a Rout.. cool.. just not a root. Rooters don't exist unless you dig roots for a living. Routers ( R-out-er) do exist . lol Did you try buying a new mouse and seeing if that fixes the problem. If that don't work by a new PC. If that does not work buy a new house. If that does not work move to a new timezone. Guarantee one of them pieces of advice will work. Solutions... not suggestions. And the fucking Yanks made the word Router so you best start saying it correctly. Link to comment Share on other sites More sharing options...
KingStinger! Posted July 11, 2015 Member ID: 2465 Group: +++ Minecraft Head Admin Followers: 30 Topic Count: 170 Topics Per Day: 0.04 Content Count: 1818 Content Per Day: 0.38 Reputation: 1937 Achievement Points: 14559 Solved Content: 0 Days Won: 2 Joined: 05/06/11 Status: Offline Last Seen: May 25 Birthday: 04/17/1972 Device: Windows Share Posted July 11, 2015 I got as far as "USB root hubs" Root???? what is a Root? Now if a Rout.. cool.. just not a root. Rooters don't exist unless you dig roots for a living. Routers ( R-out-er) do exist . lol Did you try buying a new mouse and seeing if that fixes the problem. If that don't work by a new PC. If that does not work buy a new house. If that does not work move to a new timezone. Guarantee one of them pieces of advice will work. Solutions... not suggestions. And the fucking Yanks made the word Router so you best start saying it correctly. i think he is referring to usb root hubs under device manager lol. Link to comment Share on other sites More sharing options... Awards
KingStinger! Posted July 11, 2015 Member ID: 2465 Group: +++ Minecraft Head Admin Followers: 30 Topic Count: 170 Topics Per Day: 0.04 Content Count: 1818 Content Per Day: 0.38 Reputation: 1937 Achievement Points: 14559 Solved Content: 0 Days Won: 2 Joined: 05/06/11 Status: Offline Last Seen: May 25 Birthday: 04/17/1972 Device: Windows Share Posted July 11, 2015 I know you don't want a suggestion but if it were my issue I would delete you usb root hub and restart your PC which should successfully reinstall it. Just to rule out a possible corruption issue with the hub. BUDMAN 1 Link to comment Share on other sites More sharing options... Awards
Bogleg Posted July 11, 2015 Member ID: 907 Group: ***- Inactive Clan Members Followers: 96 Topic Count: 126 Topics Per Day: 0.02 Content Count: 2731 Content Per Day: 0.52 Reputation: 3928 Achievement Points: 26177 Solved Content: 0 Days Won: 13 Joined: 12/20/09 Status: Offline Last Seen: March 19 Birthday: 02/10/1969 Device: Windows Share Posted July 11, 2015 I didn't read any of the other responses. TL;DR. But first of all - don't use a cordless mouse. Your mouse is your primary connection to your gun. Wire that shit up. Second off... Nuke it from orbit. Only way to be sure. BUDMAN 1 Link to comment Share on other sites More sharing options... Awards
DEEJAYKEG Posted July 12, 2015 Member ID: 1238 Group: ***- Inactive Clan Members Followers: 35 Topic Count: 1207 Topics Per Day: 0.23 Content Count: 6083 Content Per Day: 1.17 Reputation: 4984 Achievement Points: 50727 Solved Content: 0 Days Won: 11 Joined: 03/12/10 Status: Offline Last Seen: April 11 Device: Kindle Fire Author Share Posted July 12, 2015 And the fucking Yanks made the word Router so you best start saying it correctly. I would never refer to my colonial cousins in such a derogatory way. The word "septic" is entirely adequate (Cockney Rhyming Slang). "Router" is derived from "route" and its origins in the English language are from Old French "rute" and Latin "rupta". It was, thus, "made" by the Romans and not the Americans. http://www.merriam-webster.com/dictionary/route Link to comment Share on other sites More sharing options... Awards
MrBubbles Posted July 12, 2015 Member ID: 349 Group: Fallen Members Followers: 0 Topic Count: 30 Topics Per Day: 0.01 Content Count: 821 Content Per Day: 0.15 Reputation: 541 Achievement Points: 5195 Solved Content: 0 Days Won: 0 Joined: 09/10/09 Status: Offline Last Seen: April 5, 2017 Birthday: 01/27/1971 Share Posted July 12, 2015 (edited) @DeeJayKeg_XI, I would suggest you try another forum or at least another mouse. Your problem is quite common, purchasing/ replacing the mouse has solved this issue for me now three times, not to mention the countless tickets I've read over from numerous repair personnel. Piss off! Edited July 12, 2015 by MrBubbles Link to comment Share on other sites More sharing options...
Recommended Posts