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Rockstar and Steam connection problem ( Please Help. )


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Posted

My Steam account is associated with an email that does not belong to me, and I am not the real owner of this email. Can someone help me please? He says this when entering Red Dead Redemption 2.

I do not have this e-mail address and I have never used it before. What can I do to get my account back? Please help.

image.thumb.png.47dada47e442c4d7c76c559e02d27a43.png

 

 


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Posted

That looks like Rockstar not steam. Has there already been an account set up for your game.?

Are you saying that someone has changed your log in details for Rockstar.

If so then you will need to contact Rockstar support to get it changed back again



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Posted
1 hour ago, Totty said:

That looks like Rockstar not steam. Has there already been an account set up for your game.?

Are you saying that someone has changed your log in details for Rockstar.

If so then you will need to contact Rockstar support to get it changed back again

I've never used this email, I think someone changed my email address and I've never seen this email before



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Posted

 

@Totty I sent them a support message, this is the content of the message.

And inside is the invoice for the games I purchased from Steam.

 

image.png.839ebd92af90760a88f60626b17c0a89.png


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Posted
1 hour ago, Morhlash said:

I've never used this email, I think someone changed my email address and I've never seen this email before

Do you have steamguard on your phone? I use that to verify my steam account when things are in question, if you have steam guard then you should be able to change the account details there



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Posted

Steam is about a Steam-ing pile of crap some times.



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Posted (edited)

After ticket results ; 

image.thumb.png.a037e08b7df591c2073a64bad4535bff.png

 

The result I wrote;

 

image.png.f1302822ac96d6077a18e89de844ead7.png

 

@J3st3r & @Totty

 

I use steam guard on Steam. What I don't understand is how someone else can activate my account. It's interesting.

Edited by Morhlash


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Posted (edited)

other is show a screen shot of confirmed purchase

Edited by KaptCrunch

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