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PunkBuster Kicked user (0 time) RESTRICTION: Disallowed Program/Driver [89262]


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This kick from PunkBuseter just started in early December. I play for 15 min or so and I get kicked for 0 time played.

BF4

This is the pb_logfile1

[RESTRICTION: Disallowed Program/Driver [89262]

 

 

Attached file is the txt dump I made from CMD mode "filelist"

yesterday I updated Xvid and DivX and other stuff but still get kicked.

Stopped some services as well but still no help.

I have an open ticket on this but only 2 days old.

In the mean time I think I may have more of a chance with you guys :lol:

 

dump.txt

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oh yes I am running Wndows 7 Pro 64 bit with a AMD 7970 card and 16GB ram on a 3,2GHZ Intel CPU

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very consistent, 15 min of play of  Battlefield 4 on the nose, every time, I get:

Game disconnected: PunkBuster kicked player 'DonCarriere' (for 0 minutes).... RESTRICTION: Disallowed Program/Driver [89262]

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Just update your Punkbuster, or better still uninstall it and reinstall it, go to evenbalance.com

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568956bea247b_2KthSLM.png Click PB  setup

 

 

568956ef29f7e_D3FoRvD.png Then click "all windows games"

 

5689571c8e06a_ILe4Xb5.png Then click the down arrow tab where it says game.

 

5689574b16436_WgURAmI.png Locate Battlefield 4 then click add game this will update it

 

Hopefully this will solve your problem.

Edited by Sonovabich
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thanks for the advice. that was the first thing I did.

I also have an open ticket with evenbalance and all I got back was a list of apps/drivers PuckBuster clashes with. Not very helpful.

When I uninstalled and really had a hard time installing it back again.

But after using their fix tool, I am back to where I started.

I know its the holidays and people are still out on leave, so there is still hope for an answer.

I appreciate the effort to reply to me. :)

I am also running on my laptop but WIN 10 instead of 7 and it works fine. Only problem my laptop overheats after 20 minutes and shuts down.

So back to my original question, if you look at the attached file, is there anything in that list that would cause this error?

and no I am not a hacker or have any bots installed.

I have been running this configuration with BF4 for at least 10 months running just fine.

Best regards

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hi mate i had Razer Cortex installed and I had the same message after I uninstalled it, it works fine now may be your running a similar program other then that I really don't know      

  http://www.razersupport.com/software/cortex/

Edited by HellKid
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thanks for trying guys but I don't have this programme on my PC. as you can see from the dump file. I am also waiting for feedback from evenbalance but they are slow.

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ive been waiting for reply from evenbalance for 6 months now good luck!!!!!!!!!

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thanks for the advice. that was the first thing I did.

I also have an open ticket with evenbalance and all I got back was a list of apps/drivers PuckBuster clashes with. Not very helpful.

When I uninstalled and really had a hard time installing it back again.

But after using their fix tool, I am back to where I started.

I know its the holidays and people are still out on leave, so there is still hope for an answer.

I appreciate the effort to reply to me. :)

I am also running on my laptop but WIN 10 instead of 7 and it works fine. Only problem my laptop overheats after 20 minutes and shuts down.

So back to my original question, if you look at the attached file, is there anything in that list that would cause this error?

and no I am not a hacker or have any bots installed.

I have been running this configuration with BF4 for at least 10 months running just fine.

Best regards

It's certainly not a hack m8, don't worry about that, i and many others will i have no doubt been kicked with this message, the only thing i did was update my PB but if you want to know more about stuff like this ie what it is and what causes it, it would probably be better to Google the error, you will get more sense out of people who have had this than you will get from Punkbuster.

https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=punkbuster%20kick%20for%20disallowed%20driver%20error%2089262

Edited by Sonovabich
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Hi everyone with the similar issue, I think I have fixed my problem. Like EvenBalance said there is a programme that is clashing with PunkBuster. The list they gave is only a beginning but for me was of no help. A place to start I guess. So I bought REVO UNINSTALLER. This programme allowed me to start uninstalling programme after programme but does a registry scan after each uninstall to check if nothing is left behind. So I removed 5 programs and each one was leaving stuff behind. The programs I removed were random apps like printer drivers to iTunes to other stuff. Now I tried Battlefield 4 and played for over 40 minutes, 2 full games and didn't get kicked.

So it seems that if you have this problem and use the Microsoft remove function you are still leaving crap behind.

When I used REVO it picked it up.

So for now I can say case closed on this one and thanks for the support, every little bit helps :)

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Looks like PunkBuster kicks me out now every 20 minutes, I even installed Windows 10 but same issue so I moved back to Windows 7.

it seems what ever I did helped a bit but did not fix the  problem.

If the game is short (less than 20 min) then I seem to last.

Same error, no change. Only alternative I have now is to re-install operating system from scratch and install apps one by one by one and check if PB kicks me out.

This is going to take a loooooong time before I find out what is going on. :(

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Looks like PunkBuster kicks me out now every 20 minutes, I even installed Windows 10 but same issue so I moved back to Windows 7.

it seems what ever I did helped a bit but did not fix the  problem.

If the game is short (less than 20 min) then I seem to last.

Same error, no change. Only alternative I have now is to re-install operating system from scratch and install apps one by one by one and check if PB kicks me out.

This is going to take a loooooong time before I find out what is going on. :(

Did you read the link i posted, to see what everyone else is doing about it? as for that uninstaller program you bought m8 you just wasted your cash.

Edited by Sonovabich
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Still very confused. I thought I had it, removed more programs. Then I played 3 straight games for an 1.5 hours, complete. Now I reboot my machine and choose overseas servers and get pinged out, that I accept. Then I choose a local server. 10 minutes later, exact same error. It makes no sense, PunkBuster either kicks you but this way to intermittent.  There is no pattern here.

Confused.

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thanks for keeping to try and help, yes I read all those links

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Did you re-install windows and just BF4 and still see this issue? If you have a screen overlay program that could conflict with PB as well at times. 

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Yes that is what I did, I reinstalled everything this last weekend. Then a 30 hour download for the game. Made a snapshot and reinstalled all my old apps and everything is working just fine.

I use BelArc to take a snapshot of my system so I can keep track if anything changes. I must admit there must of been rogue "crap" in my system over the last few years. I am now getting FPS of 190 :)

Lets keep the fingers crossed and thanks for the advice

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Frustrating beyond belief no doubt to have to work through crap like this. Glad you got through it.

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