BHzD_WHY Posted August 13, 2012 Member ID: 1425 Group: **- Inactive Registered Users Followers: 1 Topic Count: 7 Topics Per Day: 0.00 Content Count: 154 Content Per Day: 0.03 Reputation: 8 Achievement Points: 850 Solved Content: 0 Days Won: 0 Joined: 05/18/10 Status: Offline Last Seen: February 26, 2023 Birthday: 02/07/1969 Posted August 13, 2012 Got mine fixed, It was pretty painless, just have your order number and last 4 of your credit card you used to purchse it ready, EA reset it fast. My Game name was changed so you might have to change that once you get your account back. http://www.origin.com/us/change-id
pancakes Posted August 13, 2012 Member ID: 2395 Group: ***- Inactive Clan Members Followers: 19 Topic Count: 40 Topics Per Day: 0.01 Content Count: 800 Content Per Day: 0.16 Reputation: 217 Achievement Points: 5471 Solved Content: 0 Days Won: 0 Joined: 04/13/11 Status: Offline Last Seen: January 10, 2024 Birthday: 07/22/1994 Posted August 13, 2012 Thanks for warning us yall Awards
BHzD_WHY Posted August 13, 2012 Member ID: 1425 Group: **- Inactive Registered Users Followers: 1 Topic Count: 7 Topics Per Day: 0.00 Content Count: 154 Content Per Day: 0.03 Reputation: 8 Achievement Points: 850 Solved Content: 0 Days Won: 0 Joined: 05/18/10 Status: Offline Last Seen: February 26, 2023 Birthday: 02/07/1969 Posted August 13, 2012 They must of put something on my computer as within 10 minutes they changed my login info and I am once again locked out. Now I'm running malwarebytes and also ran CCleaner first.
hardcore Posted August 13, 2012 Member ID: 86 Group: ***- Inactive Clan Members Followers: 27 Topic Count: 223 Topics Per Day: 0.04 Content Count: 1824 Content Per Day: 0.32 Reputation: 464 Achievement Points: 13395 Solved Content: 0 Days Won: 0 Joined: 09/02/09 Status: Offline Last Seen: October 5, 2022 Birthday: 06/29/1967 Posted August 13, 2012 Comes out this is putting what I think is a keylogger trojen or something like that on those who log in to it. thanks for the update Awards
Smurf|NL Posted August 13, 2012 Member ID: 1678 Group: ***- Inactive Clan Members Followers: 55 Topic Count: 82 Topics Per Day: 0.02 Content Count: 1469 Content Per Day: 0.27 Reputation: 1021 Achievement Points: 10373 Solved Content: 0 Days Won: 0 Joined: 08/10/10 Status: Offline Last Seen: March 26 Birthday: 09/29/1958 Device: Windows Posted August 13, 2012 Guys good news I have my account back they get my account a coupple times when i was on the phone with EA to changed it the taken it over again the guy on the phone sad to me scan you computer on virus and mailware so i did and i must changed my email on origin they block my account for a coupple of time to check this al i phoned back and get my account again Awards
BHzD_WHY Posted August 13, 2012 Member ID: 1425 Group: **- Inactive Registered Users Followers: 1 Topic Count: 7 Topics Per Day: 0.00 Content Count: 154 Content Per Day: 0.03 Reputation: 8 Achievement Points: 850 Solved Content: 0 Days Won: 0 Joined: 05/18/10 Status: Offline Last Seen: February 26, 2023 Birthday: 02/07/1969 Posted August 13, 2012 they blocked my account, i have to wait for 3 or 4 days to have their expert team look into it. my scan came up with 3 files AppData\Roaming\545362.exe (Trojan.Agent) -> Quarantined and deleted successfully. AppData\Roaming\557014.exe (Trojan.Agent) -> Quarantined and deleted successfully. AppData\Roaming\661953.exe (Trojan.Agent) -> Quarantined and deleted successfully. the keylogger or whatever they used doesn't appear to affect my new orgin account I setup this morning to talk to tech support. So I'm hoping it only screwed up my main EA account, I did see a different identity that I didn't creat in my account and was trying to connect with live chat and ask them about it when my account was hacked again.
Smurf|NL Posted August 13, 2012 Member ID: 1678 Group: ***- Inactive Clan Members Followers: 55 Topic Count: 82 Topics Per Day: 0.02 Content Count: 1469 Content Per Day: 0.27 Reputation: 1021 Achievement Points: 10373 Solved Content: 0 Days Won: 0 Joined: 08/10/10 Status: Offline Last Seen: March 26 Birthday: 09/29/1958 Device: Windows Posted August 13, 2012 guys i change my name bud i dont know howlong its taks to changed all Awards
Smurf|NL Posted August 13, 2012 Member ID: 1678 Group: ***- Inactive Clan Members Followers: 55 Topic Count: 82 Topics Per Day: 0.02 Content Count: 1469 Content Per Day: 0.27 Reputation: 1021 Achievement Points: 10373 Solved Content: 0 Days Won: 0 Joined: 08/10/10 Status: Offline Last Seen: March 26 Birthday: 09/29/1958 Device: Windows Posted August 13, 2012 (edited) they blocked my account, i have to wait for 3 or 4 days to have their expert team look into it. my scan came up with 3 files AppData\Roaming\545362.exe (Trojan.Agent) -> Quarantined and deleted successfully. AppData\Roaming\557014.exe (Trojan.Agent) -> Quarantined and deleted successfully. AppData\Roaming\661953.exe (Trojan.Agent) -> Quarantined and deleted successfully. the keylogger or whatever they used doesn't appear to affect my new orgin account I setup this morning to talk to tech support. So I'm hoping it only screwed up my main EA account, I did see a different identity that I didn't creat in my account and was trying to connect with live chat and ask them about it when my account was hacked again. That guy who i spoke with on th phone sad to me a must changed my email to for the account witch i did and they give me my account back and its working again Get on the phone with them Edited August 13, 2012 by Smurf|NL Awards
BattlewolF Posted August 13, 2012 Member ID: 2028 Group: ***- Inactive Clan Members Followers: 12 Topic Count: 42 Topics Per Day: 0.01 Content Count: 1740 Content Per Day: 0.33 Reputation: 545 Achievement Points: 10637 Solved Content: 0 Days Won: 0 Joined: 12/10/10 Status: Offline Last Seen: November 11, 2024 Birthday: 03/10/1963 Device: Windows Posted August 13, 2012 Oh my friend smurf , i had asked him i thing on x fire he is upset , he was action strange to me, i did not know what happened I did not read yet this on the forum. I hope he sleeps well tonight. Smurf|NL 1 Awards
BHzD_WHY Posted August 13, 2012 Member ID: 1425 Group: **- Inactive Registered Users Followers: 1 Topic Count: 7 Topics Per Day: 0.00 Content Count: 154 Content Per Day: 0.03 Reputation: 8 Achievement Points: 850 Solved Content: 0 Days Won: 0 Joined: 05/18/10 Status: Offline Last Seen: February 26, 2023 Birthday: 02/07/1969 Posted August 13, 2012 After running malwarebytes and deleting the 3 trojans, I contacted EA again and convinced them to reset my account again and so far it appears to be working.
BeerGoat Posted August 13, 2012 Member ID: 2923 Group: *** Clan Members Followers: 15 Topic Count: 24 Topics Per Day: 0.00 Content Count: 1251 Content Per Day: 0.25 Reputation: 295 Achievement Points: 8401 Solved Content: 0 Days Won: 0 Joined: 10/24/11 Status: Offline Last Seen: Thursday at 04:31 PM Birthday: 03/20/1976 Device: Windows Posted August 13, 2012 Wow. I loggged in today and origin had and update or somrething. And it wanted to update Cloud storage. Is this the same thing? I should have taken screen shots but was unaware of this going on at the time. Awards
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