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Hi I have an issue with lots of in game freeze up on windows 10 to the point that I have to reboot my pc just to recover. I do use Norton AV and I am suspect of it being the cause. Also I am wondering if anyone knows where I may need to allow an exception for WAW ? 

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I don't think the issue is your AV software.  This sounds more like a Graphic issue and may be related to your graphics card and software . 

The first step in troubleshooting is ensure that all your software is up to date. This means, Windows 10, Graphics card drivers.. etc... Your issue can also be HEAT issues, over heating.. ensure your cooling fans are working properly.. You can also download some free system stress software.. this could help isolate the problem.  Memory is also a probability.   

I would also recommend running Malwarebytes to ensure you don't have some pesty malware infection.. You don't need to make any exceptions for your Norton AV product ..  

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21 hours ago, Adalya said:

I don't think the issue is your AV software.  This sounds more like a Graphic issue and may be related to your graphics card and software . 

The first step in troubleshooting is ensure that all your software is up to date. This means, Windows 10, Graphics card drivers.. etc... Your issue can also be HEAT issues, over heating.. ensure your cooling fans are working properly.. You can also download some free system stress software.. this could help isolate the problem.  Memory is also a probability.   

I would also recommend running Malwarebytes to ensure you don't have some pesty malware infection.. You don't need to make any exceptions for your Norton AV product ..  

Thanks

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On 5/14/2019 at 4:55 AM, PissySocks said:

Hi I have an issue with lots of in game freeze up on windows 10 to the point that I have to reboot my pc just to recover. I do use Norton AV and I am suspect of it being the cause. Also I am wondering if anyone knows where I may need to allow an exception for WAW ? 

Please discontinue using Norton.  Who better to know how to protect Windows then Microsoft themselves.  Use the included Windows Defender.  It's all you need.

If that does not stop the issues, I would suggest reinstalling your DX10 drivers.  These can be found on the original game CD in a separate folder.  DX10 version related corruption can have a significant impact on game stability.  Sometimes a game installed after COD WAW will install its own DX10 driver that's newer/older and that may become an issue.

Let us know it neither of these fixed the situation.

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