So for my career, I lead a team of auto damage adjuster and for the most part, I love my job and my team is one of the best in the state of Florida. With that being said, I get a lot of request for adjusters who are sucking at their job to come to my team to help them turn their numbers around. Recently, I let this one adjuster come to my team and I told her from the beginning that I am going to have to re-train her since she has a lot of bad habits and I will not tolerate those type of habits on my team. I have noticed that if her day doesn't go a 100% as planned, she gets very frustrated and starts to shut down and make mistakes. I talked to her about it this morning and I told her that in our career, our day will never go as planned and that she needed to adjust to what is being thrown at her by these customers and body shops. What does she do next, she shuts down on me just because I tried to have a conversation with her about this!!!
OK...i am done with my BITCHING for the day