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bluescreen - overheating maybe?


LiquidStool

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sup

 

i was running a program quite intensively yesterday, happened to glance at my temps and noticed it said cpu was 58c.  i have no idea wether thats hot or not for a cpu but it's definitely the hottest i've seen my machine and im guessing it was around that temp for at least 2 hours.  anyway a few minutes later it bluescreened, shut down then restarted properly, however the program i was using would not start, just after windows error reporting sent a report, mentioning the program i was using.

 

i checked to see if the program i'd been using had created an error log but it hadn't.  when i tried to start it, the hdd light went nuts, like it was trying to start but it never did.  looked in task manager, couldn't see anything related.  so i try to repair the program by reinstalling it, nothing.  so i uninstall it, reinstall it which appears to go ok, same problem, program won't start.

 

get pissed off, uninstall use CC Clean and regedit to remove everything i can find, reinstall, still wont start.  as a last resort i install it to a different hard drive and it works fine.  wtf?

 

i report it to the developer, they email back and say it sounds like the HDD is on the way out.  Not sure about that, everything else works fine.

 

this was on a 1 day old fresh install of windows, no new hardware, no new drivers.

 

could it really be the SSD dying?  and what is a reasonable temperature?  i'm using a liquid cooled system with i7 processor overclocked to about 20%.  I'd really like to keep the program running from the C drive.  Any suggestions?

 

thanks ladies :-O

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yo

 

That temp wouldnt be the issue,those i7's are good up to 90 degrees before thermal safegaurds kick in,did it create a dump file when it bluescreened?If so i could take a look at the .dmp and try to see what the cause is.

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Yes it could be the SSD.

Can you tell me the content of the bluescreen (especially the STOP message) or take a photo?

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@@wildbill72 i'd heard the i7's were far better with temps but wasn't sure how high it should go before i start to panic....

 

yep, if i remember it created a dump file but where would i find it?

 

@@TecHnOBoY, can't remember the content of the bluescreen and no pic sadly - if it happens again i'll grab one.

 

That bloody SSD is less than a year old, i thought they were meant to be the dogs bollox?

 

i've been running that program that i think caused the bluescreen for 3 hours now, temp has been rock steady at 51c

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@@wildbill72 i'd heard the i7's were far better with temps but wasn't sure how high it should go before i start to panic....

 

yep, if i remember it created a dump file but where would i find it?

 

@@TecHnOBoY, can't remember the content of the bluescreen and no pic sadly - if it happens again i'll grab one.

 

That bloody SSD is less than a year old, i thought they were meant to be the dogs bollox?

 

i've been running that program that i think caused the bluescreen for 3 hours now, temp has been rock steady at 51c

It was probably caused by some program you just installed or downloaded m8, it might not be the SSD's fault, try to look back and see what you recently downloaded and installed and get rid of it, i know that's not easy but that's one possible solution, it has happened to me a few times when i first got my new PC, it's natural to think your PC  has fucked up but it's probably just some shitty program or download, i have never had a problem for well over a year touch wood.

Edited by Sonovabich
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@@Sonovabich - think i can rule that out mate, this was a complete fresh install, all genuine programs that i've been using for over a year, i can rule out any updates for those programs to because i don't install updates for at least 6 months because of glitches etc - think vista, ME etc looooool.

 

such a new install i only had 8 programs installed so the list of culprits if any is pretty short...

 

cheers dude 

Edited by LiquidStool
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back down the OC an see if BSOD goes away

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@@LiquidStool ,Ive just helped another guy who plays with us on bf3 with his bluescreen.....anyway to find the minidump got to your main drive if it is C:/windows/minidump and find the corresponding dump file when the bluescreen occurred and zip up in a folder and pm it to me 

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@@wildbill72 hey bill, i can't find that anywhere, could i have deleted it when i used cc cleaner?, in fact there's no folder /minidump......... is it only created when it makes a dump?

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@@LiquidStool No its a permanent folder within windows.......you might not have it enabled,to enable it follow the link

 

http://www.sevenforums.com/tutorials/73046-crash-reports-read.html

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@@wildbill72

 

well you were right about dumps not being enable, something about kernel was selected.....

 

as you can see from the pic, no dump report...... so i guess it's just a matter of waiting?

 

51f3d940c207c_Capture004.jpg

 

whilst i wait for the inevitable, do you have any idea why the program i was using when it crashed won't run from the c: SSD drive?

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@@LiquidStool Without having a look at a crash dump it would be hard to pinpoint the cause, there could be so many variables ie.hardware or software,but the majority of bluescreens are software related so it should'nt be too hard to nail it down to whats causing it if you debug the said .dmp...which would probably be the program you are trying to use, or its conflicting with another program or something else within windows...which of course you are going to have to wait and see if it happens again.

 

The guy i helped earlier had a bsod while gaming,so he sent me his crash dump and it stated that there was a windows 8 driver fault and a faulting application,which was skype so our solution was to uninstall skype,repair windows and try a fresh install of skype and see how it goes.....so it is just a waiting game and a process of illimination.

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@@wildbill72 ah i see..... so i'll just wait for it to happen again.....

 

Thanks for taking the time out fella, at least when it does happen again, i'll get a dump report!

 

Much appreciated


Stool

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i took a minidump in a folder once had to throw away folder it smelled bad

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fresh install of os should fix it or at least prove there is a prob 

 

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Wildbill is right, the crash dump file is very useful. Whenever you see a blue screen, the most important part to note immediately is the area I circled in red. When you get one, jot down whatever it says in this area:

post-3095-0-12251400-1375023715_thumb.jpg

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@@Red Baron yo, given that this happened on a fresh install, i'd prefer to avoid doing another!

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@@Xtreme, useful, thanks dude - why is that particular bit so important though? 

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i only say a fresh install a second time to make sure before you spend out on new gear

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@@Xtreme, useful, thanks dude - why is that particular bit so important though? 

 

That part defines the specific problem, it will vary based on the error.

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Check your voltages. 


Low voltages can cause all sorts of problems that resemble hardware and software issues.

 

I just went through two weeks of trying to track down why my computer was crashing.  I thought it was one of my video cards because the screen would go black and then reboot.  Sometimes it would take several hard restarts before the computer would actually start the OS.

 

Using a utility for my motherboard, I discovered I was having low voltage issues.  I changed the power supply and everything is as good as new.



 

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Overheat on modern processors causes a "Machine Check Exception" blue screen error, if you see that, it's probably overheating.

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