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Posted

Currently I just have internet and regular phone service. No TV. Not exactly fast either compared to what is available these days. Also the occasional old phone service long distance charges if my cellphone wont work (coverage not great). Will also now have to get basic family television for others, both adults and kids. Maybe a dvr again. Gotta keep some backlogs of kids shows.

 

Anyways, the two options are xfinity and uverse. Canceling the ATT account might be problematic since its still in my fathers name, I think, and he passed away back in July. I hope not. I have just been paying the bills. One thing I dont like about xfinity is the 1TB data cap. Currently I dont get anywhere near 1TB because my connection is too slow to allow it. Right now I dont have a cap with my local DSL.

 

Anyone have either? Had both? Curious about reliability, customer service, and all the rest. Also how close people get to the caps. I have read horror stories about comcast and when they make usage mistakes... which they wont admit... and charge huge bucks for overages. Things like MAC spoofing by hackers. I figure Uverse, with no datacap, doesnt worry about such things since its all DSL based for everything anyways. I assume customer service is about the same for both. Meaning poor.

 

Thoughts?



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Posted

Sammy ... It's a flip of a coin. Uverse is pushing direct TV... Much cheaper if you can deal with

satellite. Comcast is pushing X1. Good 2yr deal, after that, they bend you over.

 

I have comcast internet, never have i been charged with overage!!

Fast, and reliable, had it for the for the last few years...

yes customer service is a chore with comcast.

 

Just my thoughts....



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Posted

Sammy ... It's a flip of a coin. Uverse is pushing direct TV... Much cheaper if you can deal with

satellite. Comcast is pushing X1. Good 2yr deal, after that, they bend you over.

 

I have comcast internet, never have i been charged with overage!!

Fast, and reliable, had it for the for the last few years...

yes customer service is a chore with comcast.

 

Just my thoughts....

+1 same



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Posted

sometimes kinda matters what shows you follow/game of thrones/ walking dead etc... also/they dont both have the same channels available.choose wisely



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Posted

I had Uverse it's reliable but they have a data cap as well. the cap is relative to the tier of service you have



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Posted

Hmm. Went through setting up a custom package on the website and it said unlimited data. I suppose if I go with them I better check first.



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Posted

Ended up going with xfinity. Talked to my current local DSL provider earlier just to see what kind of speeds they can do. Been with them for a very long time and they have always provided great service. So wanted to give them a shot as well even tho without the big bundle discounts it would cost me more. Always something to be said for local companies all other things being equal.

 

However in my area I already have the best they can reliably provide. Equipment not upgraded enough where I am and a bit too far away from where it is enough. In recommending faster service the tech also said that ATT suffers from much the same problem. If they try to sell 25 down, expect 1/2 of that max where I live. But also that Comcast can provide what they sell.

 

So just general family tv, 25 internet, and phone. I doubt I would ever need 50 or more but could always upgrade if I need to. I would rather use the $10 for hulu or something else. I hedged but in setting it up I chose to lease a cable modem. I will look around to see who sells what. If I see something I like I suppose I can call them back and change that saying it was a mistake. Anyone have recommendations?

 

Tried to get both of my email addys transferred to them for convenience. One did one didnt. Too common. Funny thing is, in thinking up different addys for a laugh and to see if it would work, being a Macross fan I tried sherylnome as a comcast address. Nobody took it. Including the production company. Its pretty common for such companies to take everything so nobody has names like lukeskywalker as an email address. At least from the big providers. So I took it. :lol:



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Posted

I have had Comcast for the last 10 years...never had an overage fee. I do pay for a premium connection because I day trade stocks and need it....I get 150MB down 20MB up reliably. Never had an overage fee. I pay $140 a month for internet and home telephone combined. Not sure how that compares to what your options are.

 

 

Sent from my iPhone using Tapatalk



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Posted

Going to be typical tv/internet/phone for $100. So kind of a basic package to start. If usage over time suggests I need more internet bandwidth I am sure they will love it if I upgrade.



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Posted

1T is a lot of data. I dont come close to downloading that much. 

Good luck Sammy. I know how much a pain it can be to swich ISP's. 



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Posted

Television I got for others in the family mostly nephew/niece when they visit. But they only need basic family. There really isnt much on tv that I have an interest in watching and I hate commercials. For the rest, gaming and all the files that go with it. Steam + Origin etc. Nobody ever reads that electronic distribution fine print about watching data caps. Developer stuff. Multiple simultaneous HD streams. 4K. "Alternate" sources.  I never asked if internet phone counts as data nor how much it actually generates. Much of it isnt consistent over time but does require month by month watching to see. The comcast unlimited plan is 50 bucks so I would have to really need it to get unlimited however.



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Posted

Seems I have to do a 100gb update. Meaning %10 of the 1tb cap for that one thing. Stuff like that adds up fast.



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Posted

Seems I have to do a 100gb update. Meaning %10 of the 1tb cap for that one thing. Stuff like that adds up fast.

If that is a game update.. I wont be playing games of the future. That puts the x in xtreme. 

:)


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