Good old NVIDIA GeForce GTX 690

[Roody]

Hello,

bought it on ebay to play COD4 freezetag an Wolfenstein New Order. Win10 pro is installed and i had no issues for the first month. Then i had many freezes. I can see the picture, the sound of in-game-music is normal, but i can't use the mouse or the keyboard. This freezes happens not every day. There are weeks without them and then several in one hour. Somebody an idea?

[RobMc]

You playing the games in compatability mode??

[KaptCrunch]

check CPU cooling fan and get some thermal paste to refresh 

heatsink mount 

also update motherboard drivers

Note: never spin cooling fans with canned air, if do say goodbye to a working system for fan becomes a generator an will produce over 50volts when MB is 12volt, if like to spin them  just remove fan power connection to MB or hold fan from spinning 

Edited February 25, 2021 by KaptCrunch

[Tw33tle_Dee]

If your GPU temperatures are ok I would test system and video memory,1st one will test video memory, 2nd is for GPU monitoring and 3rd is test for system memory;

http://mikelab.kiev.ua/index_en.php?page=PROGRAMS/vmt_en

https://www.msi.com//Landing/afterburner

https://www.memtest.org/

[Roody]

12 hours ago, RobMc said:

You playing the games in compatability mode??

No, this games do not freeze on my old Notebook on Win10 Pro. So i think this can not be the Problem?!?

[Roody]

7 hours ago, Tw33tle_Dee said:

If your GPU temperatures are ok I would test system and video memory,1st one will test video memory, 2nd is for GPU monitoring and 3rd is test for system memory;

http://mikelab.kiev.ua/index_en.php?page=PROGRAMS/vmt_en

https://www.msi.com//Landing/afterburner

https://www.memtest.org/

Thx for your hints. The temperature is really not the Problem.

Edited February 25, 2021 by Roody
add content

[SgT.Chris]

7 hours ago, Tw33tle_Dee said:

If your GPU temperatures are ok I would test system and video memory,1st one will test video memory, 2nd is for GPU monitoring and 3rd is test for system memory;

http://mikelab.kiev.ua/index_en.php?page=PROGRAMS/vmt_en

https://www.msi.com//Landing/afterburner

https://www.memtest.org/

strongly recommend afterburner i've built about 7 computers for people in the clan and friends/ people i play with on the servers and i can't recommend them enough setup a good profile and set it to start with windows most of the time this resolves all issues with cards (only had 1 die so far and i sent a replacement the same day no problems since)

even if temperature isn't a problem the capacitors and such can also get hot but to be sure play a game for a bit with this running in the background gives a better idea of whats going on

https://www.cpuid.com/softwares/hwmonitor.html

always check the max temps i personally make a point to keep the gpu and everything else below 60 oC at all times even if it means the fans have to ramp to full all round

 

Edited February 25, 2021 by SgT.Chris

[Roody]

1 minute ago, SgT.Chris said:

strongly recommend afterburner i've built about 7 computers for people in the clan and friends/ people i play with on the servers and i can't recommend them enough setup a good profile and set it to start with windows most of the time this resolves all issues with cards (only had 1 die so far and i sent a replacement the same day no problems since)

OK, thank's for your recommendation. I'll try this...
Report tomorrow

[Roody]

31 minutes ago, SgT.Chris said:

strongly recommend afterburner i've built about 7 computers for people in the clan and friends/ people i play with on the servers and i can't recommend them enough setup a good profile and set it to start with windows most of the time this resolves all issues with cards (only had 1 die so far and i sent a replacement the same day no problems since)

even if temperature isn't a problem the capacitors and such can also get hot but to be sure play a game for a bit with this running in the background gives a better idea of whats going on

https://www.cpuid.com/softwares/hwmonitor.html

always check the max temps i personally make a point to keep the gpu and everything else below 60 oC at all times even if it means the fans have to ramp to full all round

 

Checked the temperature during COD4: It's about 39 oC. That's cold as ice.
All other values are good too. Found another Topic on other Forum. They say it's a problem after they installed a Win10-Update and GPU-Update came along. One user fixed the Problem by using an old driver-version. I'll try this and report...

[SgT.Chris]

31 minutes ago, Roody said:

Checked the temperature during COD4: It's about 39 oC. That's cold as ice.
All other values are good too. Found another Topic on other Forum. They say it's a problem after they installed a Win10-Update and GPU-Update came along. One user fixed the Problem by using an old driver-version. I'll try this and report...

that can also be a possibility out of curiosity how powerful is the power supply installed in the computer also the brand i have had problems before with under powered computers which meet the technical specifications until heat and load is applied 

[KaptCrunch]

if a laptop  remove battery and use power brick 

Roody  its helpful if we know your OS / hardware  etc

laptop, tower, brand model of computer or motherboard and  Rev # of it.

if an older unit, microcode needs updating this why i ask for info to see if your are current with drivers 

 

Edited February 25, 2021 by KaptCrunch

[KaptCrunch]

9 hours ago, Tw33tle_Dee said:

If your GPU temperatures are ok I would test system and video memory,1st one will test video memory, 2nd is for GPU monitoring and 3rd is test for system memory;

http://mikelab.kiev.ua/index_en.php?page=PROGRAMS/vmt_en

 

not work on 64bit OS 

[TBB]

Obvious comment - check all connections - a loose one could cause intermittent problems

[Roody]

Thats my Hardware:

OS:

Driver for GPU:

Found out now, that freezes only happen when playing in fullscreen mode??? I took Minecraft to test it.
The freezes are adjustable only in fullscreen mode

[TheHammer]

try disabling the on board graphics option in the motherboard bios 

 

[Roody]

7 minutes ago, TheHammer said:

try disabling the on board graphics option in the motherboard bios 

 

Good hint.

I tried it now, it didn't work. Same issue as before.

Edited February 26, 2021 by Roody

[RobMc]

You got another card you could use or borrow and swap out? running 2 cards may be the trouble?

[Roody]

Yes:

and

 

Both without any problems...

[KaptCrunch]

i See using dual GPU's  and are different chip makers (Nvidia, ATI/AMD)

issue is one is SLi other is CrossFire, to use that techno need both cards to be same model.  can go in game options and turn off dual video option if have it to see if that fixes issue    

strange that windozes  see 2 Nvidia GPU's when you hardware are different, need to use a driver cleaner to fix that

 

Edited February 26, 2021 by KaptCrunch

[Roody]

5 minutes ago, KaptCrunch said:

i See using dual GPU's  and are different chip makers (Nvidia, ATI/AMD)

issue is one is SLi other is CrossFire, to use that techno need both cards to be same model.  can go in game options and turn off dual video option if have it to see if that fixes issue    

Hi KaptCrunch,
i didnt use them at the same time. One after the other to test the freeze-issue with my GTX 690. And they both do their work fine one, after the other. Only problems when using GTX 690

[KaptCrunch]

are you using the SLi connector on both cards ?  if are flip connector around . Note: both GTX 690 cards to be the same for SLi to work 

oh what PSU you  have 

Edited February 26, 2021 by KaptCrunch

[Roody]

6 minutes ago, KaptCrunch said:

are you using the SLi connector on both cards ?  if are flip connector around . Note: both GTX 690 cards to be the same for SLi to work 

Never heard from a SLi connector. Can you please explain? What and where can i do anything with this connector?

 

Edited February 26, 2021 by Roody

[KaptCrunch]

as in video that both cards are too close together for me, would place a fan in case blown between them towards case back exhaust fan (blow outward)

Edited February 26, 2021 by KaptCrunch

[KaptCrunch]

Roody  still need to know your PSU for SLi need good PSU  

[Roody]

2 hours ago, KaptCrunch said:

Roody  still need to know your PSU for SLi need good PSU  

Good question. I will have a look in the manual.

Got it: 635W (100-240 VAC)

Edited February 26, 2021 by Roody