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Posted

Does anybody else use the Steam Mobile Authenticator App? Ever since I got Windows 10, when I start my computer and try to log into Steam the first time each day, I enter my password and hit enter but the prompt for the PIN number from the App doesn't pop up. Only when I use CCleaner to clear my cache, etc, does the prompt work, after entering my password a second time. Sometimes I have to clear my cache multiple times for it to work. I know Steam has some web browser cache and Downloads cache, but to have to clear that on a daily basis seems ridiculous. Has anyone else experienced this?



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Posted

I have it but don't use it very often.  Can't say I've experienced that kind of problem before though when I have used it, worked as expected for me. Try Google, you'll probably find someone who has had that issue.

Good luck.



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Posted

have you tried uninstall/reinstalling or updating?



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Posted

If you are using the actual steam application on your pc then why are you not selecting remember my password so you don't even have to enter your password every reboot? If you have valuable stuff in your inventory then I would see why but yes steam will remember your device and cache it so you don't have to use the authenticator app every time you login.



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Posted
On 5/11/2020 at 11:06 PM, RANDALL said:

Does anybody else use the Steam Mobile Authenticator App? Ever since I got Windows 10, when I start my computer and try to log into Steam the first time each day, I enter my password and hit enter but the prompt for the PIN number from the App doesn't pop up. Only when I use CCleaner to clear my cache, etc, does the prompt work, after entering my password a second time. Sometimes I have to clear my cache multiple times for it to work. I know Steam has some web browser cache and Downloads cache, but to have to clear that on a daily basis seems ridiculous. Has anyone else experienced this?

I had a similar issue in the past, problem was I had the app installed on 2 devices. It would only work on the first phone that the app was installed. I got it fixed in the end, don't know if i contacted steam or not :/

If it prompts you do enter code and its correct make sure to click on "remember password" and you don't have to enter the code again



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Posted
On 5/12/2020 at 12:36 AM, noskillnoob said:

have you tried uninstall/reinstalling or updating?

I get periodic updates. I will try to avoid uninstalling and reinstalling everything. 



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Posted
14 hours ago, Oster said:

If you are using the actual steam application on your pc then why are you not selecting remember my password so you don't even have to enter your password every reboot? If you have valuable stuff in your inventory then I would see why but yes steam will remember your device and cache it so you don't have to use the authenticator app every time you login.

I do have a valuable inventory for one of my games.


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