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Posted

Hey Gang,

 

Hopefully someone who is real familiar with home networking can help me. I have a DSL, which is crappy but usually good for me and burningbright to play at the same time.. as long as the kids are not eating the bandwidth on YouTube or something. Our pings, under usual condition, should be around 40. 

 

Lately, we have been experiencing a strange issue. Sometimes it's my computer, sometimes it's hers, but one of our pings will be about double what the others is. I've been trying to figure out whats going on, and it seems it's our router/network.. not just crappy DSL.

 

When I look at my network map, it's shows 'Bama pc' ------ 'gateway' --------- 'internet'. When I look at BeBe's network map, it shows 'BeBe pc' ------- 'unknown device (with a question mark)' ------- 'Bama PC' ------- 'gateway' ------- 'internet'. Sometimes, the 'unkown device' is replaced with a generic 'switch' and a router icon. Either way, it seems as though her internet traffic is routing through my computer. I can unplug my ethernet cord from my computer, and BeBe still has access.. but her network map will not show. It says something about 'device cannot be found' or something. Her ping is fine when I unplug (or she does, depending on who's having the high ping issue). The network map returns to the same once mine is reconnected. She never loses internet access though.

 

I've reset the modem, reset the router, restarted computers, ensured that we are both in the same workgroup, and the router is set the same. I'm no genius, but I'm pretty handy with windows and networking. I've done most of the normal stuff to try and fix this. I need someone who knows what they are doing!!! :)

 

We are both running Win 7. We use a Linksys WRT150N wired/wireless router. The two computers I'm talking about are both wired to the router. The router is connected to my DSL modem, which is a motorolla something-or-other. 

 

Please help.



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Posted

Bama are you the primary pc that the connection is run thru? If so it may be a driver to the modem or maybe it is going bad on you! Check that and see if that may be the problem! Hope it helps!



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Posted

Well, my PC isn't supposed to be the primary connection. The modem is connected to the router, and we are all plugged into the router, so the connection shouldn't be shared through me, just available to anyone who plugs in to the router. As far as something going bad, are you talking about the modem or the router?



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Posted

do you try repair your network ?



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Posted

It sounds as though you have an issue with the multiplexing of your router.  Have you changed any of the settings in the router?



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Posted

I could always connect to your machine from mine and then connect to your router's config to see what's happening



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Posted

The first think I would suggest is if you got a WRT150N then put DDwrt firmware on it. I got it on mine and and its 100 times better than linksys crap.

 

You are probly seeing different network maps because one has network discovery on or is not on a private network. Secondly your dsl and the router DHCP are both most likely trying to hand out the ip addresses and fighting over it.

 

Do an ipconfig /all on both and see if the information matches up.



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Posted

Cool. These are all good suggestions. I gotta work tonight, will look at these in the morning :) 

 

Thanks so much for the replies. I'll let you all know the results.



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Posted

Sounds like a failing router. How old is it?

 

Try changing the port she is plugged into. I've seen specific ports go bad many times. I've thrown away more routers than I can remember over the years.


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Posted

This issue is still unresolved.  I am frustrated beyond belief.  I've played very little in recent weeks because my pings are much higher than usual and the game is performing poorly. If it's not resolved soon, you will see me on the news.  Yell



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Posted

Just to update those who have given us advice...

 

So far, we have eliminated the router as the issue. I disconnected all connections but her computer to the router, with no change. Plugged her into another port, with no change. Then, I eliminated the router all together and plugged her directly into the modem, with no change. Keep in mind that I have no ping issues when connected to the router (other than spikes when bandwidth is being sucked up by my kids). It appears that it is her computer. She is currently going to restore back as far as she can (Jan 15th or so) to before the last windows update that loaded on her laptop. We are hoping for the best.

 

Any new suggestions?



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Posted

see what running in background on bad computer,  mite be a app sucking bandwidth up  spyware , for you know girls click on anything check for malware trojans 

 



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Posted

Um yeah.  This girl doesn't click on stuff.  I've already checked for malware, spyware and viruses even though I keep all of that stuff up to date.  I disabled unnecesary things in msconfig a while back. I've also ran several utility scans and updated my drivers.  I'm keeping an eye on the resource monitor and TCP connections.



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Posted

Bama ..BB.. So lets get this right BB can't connect when she is the only one connected to the router ?

 

Wi-Fi or wired ?



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Posted

Sorry I meant to connect to you the other day when Bama asked but I was caught just before bedtime here in the UK. I'll see if I can later in the week. Though I'm interested on what is the dhcp server? Is it you router or is that a shop relay from the dsl which is instead the dhcp server. Are you running shop or fixed ip? If you can provide a little more on the network topology, I can better understand the setup. It might be worth setting your machines to use fixed IPs. Is the reason for the router (or is it really acting as a switch) to allow you to pass data to each machine? I only ask cause you mentioned you were in the same workgroup. If not change one of the machine's work groups to sometime different to see if that could be causing an issue. I'm wondering a couple of things... Could Bama's machine be somehow acting as a dhcp relay! Could there be some form of backup routine occurring between the two machine, copy files and folders across while you are gaming? Just spit balling some ideas. As I said I will try and help later in the week based on you being available when I am in the UK.



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Posted

Actually when it happens next. Also do an ipconfig /all to get your ip and more importantly your gateway ip. Then do a traceroute by typing tracert followed by the gateway ip. That will show you how many hops it takes to get to the gateway from your machines, and any device IPS it passes through. That would help.



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Posted
BurningBright
Um yeah.  This girl doesn't click on stuff.  I've already checked for malware, spyware and viruses even though I keep all of that stuff up to date.  I disabled unnecesary things in msconfig a while back. I've also ran several utility scans and updated my drivers.  I'm keeping an eye on the resource monitor and TCP connections.

uh oh, clear the room!!

 



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Posted
Cavey
Sorry I meant to connect to you the other day when Bama asked but I was caught just before bedtime here in the UK.
Caught doing what?


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Posted

He caught hold of me on xfire as I was shutting down to go to bed. All above board. Oh and damn my iPhone and predictive text. I just re read my post above. The word shop should be fixed.



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Posted
LaRSin

Bama ..BB.. So lets get this right BB can't connect when she is the only one connected to the router ?

 

Wi-Fi or wired ?

 

No, she CAN connect. She is connected by ethernet cable (RJ-45) to the router. We disconnect all other connections, and then bypassed the router all together and connected her straight to the modem. No change. She just has a jacked up ping. Her ping is about twice mine, and sometimes higher. Her graphics are all jerky in-game.. it's basically unplayable. We did all the stuff I said in my last post, but it doesn't help. I changed a bunch of her graphics settings to bare bones.. and it helped very little.. still basically unplayable. She had fine gameplay and about the same ping as me until a couple weeks ago, we do not know the cause of the problem. 

 

Tonight, I replaced the ethernet cable from her computer to the router (duh.. don't know why I didn't think of that before) and it didn't help. She swapped to wireless, and although the ping was a bit lower and more stable, she still had laggy gameplay. What I mean by that is, as she moves around.. things are jittery, which makes it very difficult to enter doors or do anything that requires precision. It makes gameplay suck, in other words. I got her to test movement without the mouse, just A,S,D,W. (to try and eliminate the mouse as an issue) but it was still jittery. 

 

Still working on some more ideas, with settings and what not. Will keep this updated. Suggestions are welcome.

 

Cavey
Sorry I meant to connect to you the other day when Bama asked but I was caught just before bedtime here in the UK. I'll see if I can later in the week. Though I'm interested on what is the dhcp server? Is it you router or is that a shop relay from the dsl which is instead the dhcp server. Are you running shop or fixed ip? If you can provide a little more on the network topology, I can better understand the setup. It might be worth setting your machines to use fixed IPs. Is the reason for the router (or is it really acting as a switch) to allow you to pass data to each machine? I only ask cause you mentioned you were in the same workgroup. If not change one of the machine's work groups to sometime different to see if that could be causing an issue. I'm wondering a couple of things... Could Bama's machine be somehow acting as a dhcp relay! Could there be some form of backup routine occurring between the two machine, copy files and folders across while you are gaming? Just spit balling some ideas. As I said I will try and help later in the week based on you being available when I am in the UK.

 

Well, we don't really share files all that often. There are a few 'share' folders that are accessible from my computer to hers, but we rarely put anything in them. I've actually wanted to have a real home network with the ability to access devices and other computers on the network, but I am apparently an idiot where that is concerned because I've never been successful at it. If my printer wasn't wireless enabled and on the network, I doubt we would be able to share it. :)

I am familiar with all the vocabulary words that you used in your post, such as dhcp, fixed IPs, network topology, and the like.. but I'm afraid I wouldn't be able to use any of them in a rational sentence that offered any real meaning. I'm pretty sure that SOMETHING on my network is controlling the issuance of IP's. I see on my router web page that the 'Internet Connection' is set for 'AUTOMATIC CONFIGURATION - DHCP'. According to ATT's website, my DSL service provides '1 dynamic IP', which changes each time I log in. I suppose my router then assignes IP's to all the devices connected to it, both wireless and wired. I know I had to do some kind of mac address clone thingy when I originally connected my router to my DSL modem (my network was NOT provided by ATT, I connected my own router to the modem they provided). I have had zero problems for 4 years with this set up. I've had to replace modems and routers, but it's been a good set up until now. That is what makes me think it's a problem with the wife's computer. Particularly since I can bypass all the other stuff and connect her directly to the modem, and she still has the issue.

 

When we first noticed the issue, we dug around for ideas to the problem.. and I noticed we actually WERE on different workgroups.. so we changed them to be the same. There was no improvement. The issue exists regardless of what workgroup name is assigned to our computers (same or different).

 

I know I've done a lot of 'shotgun' troubleshooting, but I am fairly convinced it's an issue on her computer. It may be a video driver, since she only recently upgraded her video driver. I may try rolling back to a former version. Windows updates have also been known to cause her issues. We attempted to roll it back a bit, but she had some major problems with her Norton junk after doing the restore.. so we had to undo that.   DAMN computers!!!!!

 

Cavey
Actually when it happens next. Also do an ipconfig /all to get your ip and more importantly your gateway ip. Then do a traceroute by typing tracert followed by the gateway ip. That will show you how many hops it takes to get to the gateway from your machines, and any device IPS it passes through. That would help.

 I did this before, but didn't know what to look for. I have the print outs of each, and possibly will scan them and post them. I will do the traceroute stuff too when I get a chance this week.

 

 

Thanks for the help so far. I know we will beat this, I'm just not very familiar with network setup stuff.



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Posted

Is this an onboard card  that she is using  and you had no problems b4 your new PC ?...may be dumb question..................



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Posted
BUDMAN
Is this an onboard card  that she is using  and you had no problems b4 your new PC ?...may be dumb question..................

Yep, onboard network, don't know the specs.. she's using a laptop. My PC is about a year old, maybe more. Been fine until a couple weeks back.



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Posted

Couple more questions...

 

Is her laptop wireless switched off when she is wired?  If not make sure it is.

Also, when does this happen?  Is there a pattern?  For example does it only happen when she is gaming, or doing certain things?

 

I very much doubt it will be a graphics card issue.



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Posted

Have you run Task Manager while this is occuring to see what else might be running and competing for CPU/memory? Oh, and by all means dump that Norton shit and use Microsoft Security Essentials.



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Posted

i had an issue with windows updates.. After an update i couldnt get on for constant iwp error. I reset my computer to about a week before, and cut off windows updating..(i still have vista...who wants to keep updating that crap?) COuld it be a hardware issue? i.e. processor not working right? Things are prone to crap out for no apparent reason.

BTW...i have adobe updater that always wants to run and screws up my processign something fierce, it wont cut off with game booster and i have to go task manager and cut it off manually everytime it tries to run...which is very sporadic......


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