CplAh Posted February 13, 2016 Member ID: 2431 Group: ***- Inactive Clan Members Followers: 12 Topic Count: 75 Topics Per Day: 0.01 Content Count: 310 Content Per Day: 0.06 Reputation: 271 Achievement Points: 2868 Solved Content: 0 Days Won: 1 Joined: 04/26/11 Status: Offline Last Seen: December 3, 2023 Birthday: 10/29/1986 Posted February 13, 2016 (edited) So i purchased Tomb Raider 2013 on steam for $25, I thought "What a great deal!!". The very next day the game goes on sale for $6. So i contact steam and say "Hey i just bought this game less than 12 hours ago, can i be refunded the amount i would have saved?" Their response: "Sorry we do not offer refunds before or after game purchases and sale periods. Be sure to check for deals when they are available." How the hell am i supposed to know when a game goes on sale before i purchase it! Another pissed off Steam user. Edited February 13, 2016 by CplAh Awards
Cosmic_Horse Posted February 13, 2016 Member ID: 23999 Group: ***- Inactive Clan Members Followers: 13 Topic Count: 5 Topics Per Day: 0.00 Content Count: 77 Content Per Day: 0.02 Reputation: 161 Achievement Points: 712 Solved Content: 0 Days Won: 1 Joined: 01/25/16 Status: Offline Last Seen: November 20, 2021 Birthday: 06/14/1988 Posted February 13, 2016 (edited) The thing is though, this is how it works with sales in every retail store ever across the globe. Sale deals are set to be valid on certain dates. If you buy it on the day before or the day after - no, you won't get the discount. It sucks, and you might feel tricked, but it's seriously just bad luck for a costumer to time a purchase like that. The company can't do anything about it. Remember that all sales mostly result in economic loss for the company - that's why sales are limited to certain periods of time. If a company would actually profit from sales, the games would ALWAYS be that cheap. You are probably not the only one who bought a game on the day before it went on sale. Just imagine if everyone got their money back because of bad timing. Plus, it's the game company/developer/publisher that decides if their game is gonna be in sale or not. Steam doesn't decide which games go on sale, so the whole thing is pretty much out of their hands. Edited February 13, 2016 by Cosmic_Horse Awards
Sitting-Duc Posted February 13, 2016 Member ID: 561 Group: ++++ Senior Admin Followers: 85 Topic Count: 502 Topics Per Day: 0.09 Content Count: 5336 Content Per Day: 0.94 Reputation: 4612 Achievement Points: 41356 Solved Content: 0 Days Won: 29 Joined: 10/14/09 Status: Offline Last Seen: Thursday at 08:30 PM Birthday: 04/06/1992 Device: Windows Posted February 13, 2016 Where would it stop? a day before, then why not two? what about if I bought it, didn't play it and then a week later it went on sale? What you are experiencing is commonly referred to a 'buyers remorse'. Sonovabich 1 Awards
CplAh Posted February 13, 2016 Member ID: 2431 Group: ***- Inactive Clan Members Followers: 12 Topic Count: 75 Topics Per Day: 0.01 Content Count: 310 Content Per Day: 0.06 Reputation: 271 Achievement Points: 2868 Solved Content: 0 Days Won: 1 Joined: 04/26/11 Status: Offline Last Seen: December 3, 2023 Birthday: 10/29/1986 Author Posted February 13, 2016 (edited) Well just so you know, here in Canada we have 7-30 day price guarantee pretty much everywhere! First world problems LOL So i check my account, i bought the game at 10:48pm the game went on sale at 12:01am. 1 hour and 12 minutes before it went on sale. C'MON! Edited February 13, 2016 by CplAh Awards
NWG_Feclez Posted February 13, 2016 Member ID: 22711 Group: **- Inactive Registered Users Followers: 3 Topic Count: 11 Topics Per Day: 0.00 Content Count: 123 Content Per Day: 0.03 Reputation: 92 Achievement Points: 976 Solved Content: 0 Days Won: 0 Joined: 06/29/15 Status: Offline Last Seen: October 7, 2021 Posted February 13, 2016 My biggest beef with putting Steam on my system is it always seems to screw it up, Think 2 or 3 times I installed it ive had steam ruin things and I had to do a complete reinstall of everything
Barron Posted February 13, 2016 Member ID: 20987 Group: +++ Insurgency Head Admin Followers: 21 Topic Count: 191 Topics Per Day: 0.05 Content Count: 1799 Content Per Day: 0.44 Reputation: 1788 Achievement Points: 14358 Solved Content: 0 Days Won: 0 Joined: 03/21/14 Status: Offline Last Seen: April 23 Birthday: 01/09/1996 Device: Windows Posted February 13, 2016 So i purchased Tomb Raider 2013 on steam for $25, I thought "What a great deal!!". The very next day the game goes on sale for $6. So i contact steam and say "Hey i just bought this game less than 12 hours ago, can i be refunded the amount i would have saved?" Their response: "Sorry we do not offer refunds before or after game purchases and sale periods. Be sure to check for deals when they are available." How the hell am i supposed to know when a game goes on sale before i purchase it! Another pissed off Steam user. That game has been on sale numerous of times always for $5 or so. I feel sorry for your purchase The game is excellent though once you complete the game in the end you wont feel so sorry about the price you paid for it. I still have to get the new tomb raider its meant to be unbelivable! Awards
Merlin007 Posted February 13, 2016 Member ID: 2068 Group: +++ COD5 Head Admin Followers: 71 Topic Count: 1127 Topics Per Day: 0.21 Content Count: 8582 Content Per Day: 1.64 Reputation: 7547 Achievement Points: 76566 Solved Content: 0 Days Won: 67 Joined: 12/25/10 Status: Offline Last Seen: 11 hours ago Birthday: 05/23/1973 Device: Windows Posted February 13, 2016 Well just so you know, here in Canada we have 7-30 day price guarantee pretty much everywhere! First world problems LOL So i check my account, i bought the game at 10:48pm the game went on sale at 12:01am. 1 hour and 12 minutes before it went on sale. C'MON! That sucks Ah. You are right about the price stuff though. I once bought a snow blower at Walmart and a week later it went on sale. Went back with my receipt and got $300 bucks back. However, with online game purchases such as Steam, policy may be somewhat different. Too bad though. Just shitty timing... Awards
Sammy Posted February 13, 2016 Member ID: 3036 Group: ***- Inactive Clan Members Followers: 32 Topic Count: 219 Topics Per Day: 0.04 Content Count: 9419 Content Per Day: 1.92 Reputation: 7515 Achievement Points: 62539 Solved Content: 0 Days Won: 21 Joined: 11/29/11 Status: Offline Last Seen: March 17 Birthday: 04/26/2008 Device: Windows Posted February 13, 2016 Yup many of the bigger chains will explicitly say that there is a refund/sales window if you buy something early. Saw a lot of this around Christmas. Awards
Cosmic_Horse Posted February 13, 2016 Member ID: 23999 Group: ***- Inactive Clan Members Followers: 13 Topic Count: 5 Topics Per Day: 0.00 Content Count: 77 Content Per Day: 0.02 Reputation: 161 Achievement Points: 712 Solved Content: 0 Days Won: 1 Joined: 01/25/16 Status: Offline Last Seen: November 20, 2021 Birthday: 06/14/1988 Posted February 13, 2016 That sucks Ah. You are right about the price stuff though. I once bought a snow blower at Walmart and a week later it went on sale. Went back with my receipt and got $300 bucks back. However, with online game purchases such as Steam, policy may be somewhat different. Too bad though. Just shitty timing... Policies like this always differ, since there are no laws stating wether or not a company should use refunds or price guarantees. There are pointers and guidelines, but no company is bound by law to refund your product unless it's broken by no fault of your own. Especially games/movies/operation systems are excluded from any refunds since they can't be re-used if it's been sold via a code. When the code is activated, the value pretty much goes down to 0. Barron 1 Awards
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