Scarlett Posted March 25, 2019 Member ID: 26781 Group: ***- Inactive Clan Members Followers: 18 Topic Count: 14 Topics Per Day: 0.01 Content Count: 696 Content Per Day: 0.26 Reputation: 685 Achievement Points: 5654 Solved Content: 0 Days Won: 3 Joined: 02/08/18 Status: Offline Last Seen: October 26, 2022 Posted March 25, 2019 I am having issues with my PC. When I play COD4, after being on for awhile, it varies, my PC crashes. When I say crashes, the computer never shuts down. My monitor goes black then reboots itself for me to log on again to get onto the internet and it 999's me in game. Does anyone have any idea as to what's going on and how I can fix it because it's so annoying and driving me nuts...…!!! Please help me...... Awards
Zappy Posted March 25, 2019 Member ID: 27563 Group: ***- Inactive Clan Members Followers: 4 Topic Count: 2 Topics Per Day: 0.00 Content Count: 63 Content Per Day: 0.03 Reputation: 81 Achievement Points: 552 Solved Content: 0 Days Won: 0 Joined: 02/20/19 Status: Offline Last Seen: February 2, 2023 Birthday: 12/04/1966 Posted March 25, 2019 If this is only happening after gaming for a while may just be getting hot. Try taking side door off to get more air and check that cpu and video card cooling is not blocked or just dusty. Dust in cooling is like car low on oil lol. If it isn,t cooling problem next guess would be a strip of ram going bad or video card. Good luck !! Scarlett, ANGUS and RobMc 2 1 Awards
Scarlett Posted March 25, 2019 Member ID: 26781 Group: ***- Inactive Clan Members Followers: 18 Topic Count: 14 Topics Per Day: 0.01 Content Count: 696 Content Per Day: 0.26 Reputation: 685 Achievement Points: 5654 Solved Content: 0 Days Won: 3 Joined: 02/08/18 Status: Offline Last Seen: October 26, 2022 Author Posted March 25, 2019 My computer is about 6 months old. I did take off the side door and pointed a fan into the tower but it still happens. It is not dusty inside the tower either. It just better not be my video card! I'll scream!! Thanks for the suggestions Zappy! Awards
Timmah! Posted March 25, 2019 Member ID: 26443 Group: *** Clan Members Followers: 38 Topic Count: 502 Topics Per Day: 0.18 Content Count: 6190 Content Per Day: 2.25 Reputation: 10625 Achievement Points: 52881 Solved Content: 0 Days Won: 121 Joined: 11/01/17 Status: Offline Last Seen: 9 hours ago Birthday: 09/26/1971 Device: Android Posted March 25, 2019 (edited) 44 minutes ago, Scarlett said: My computer is about 6 months old. I did take off the side door and pointed a fan into the tower but it still happens. It is not dusty inside the tower either. It just better not be my video card! I'll scream!! Thanks for the suggestions Zappy! Try running this to see your hardware temps. https://filehippo.com/download_speccy or this for a more comprehensive suite of tools: https://www.hwinfo.com/download/ The advantage to hwinfo is that it has a logging protocol so you can see at what temp your components were operating when this black screen occurs; by the time you start a program or pull it up, the temps have already cooled down considerably. Edited March 25, 2019 by Timmah! Scarlett and RobMc 1 1 Awards
Scarlett Posted March 25, 2019 Member ID: 26781 Group: ***- Inactive Clan Members Followers: 18 Topic Count: 14 Topics Per Day: 0.01 Content Count: 696 Content Per Day: 0.26 Reputation: 685 Achievement Points: 5654 Solved Content: 0 Days Won: 3 Joined: 02/08/18 Status: Offline Last Seen: October 26, 2022 Author Posted March 25, 2019 Thank you Timmah! Awards
Timmah! Posted March 25, 2019 Member ID: 26443 Group: *** Clan Members Followers: 38 Topic Count: 502 Topics Per Day: 0.18 Content Count: 6190 Content Per Day: 2.25 Reputation: 10625 Achievement Points: 52881 Solved Content: 0 Days Won: 121 Joined: 11/01/17 Status: Offline Last Seen: 9 hours ago Birthday: 09/26/1971 Device: Android Posted March 25, 2019 sure... good luck Scarlett 1 Awards
Icequeen Posted March 25, 2019 Member ID: 9264 Group: *** Clan Members Followers: 90 Topic Count: 96 Topics Per Day: 0.02 Content Count: 6202 Content Per Day: 1.42 Reputation: 8200 Achievement Points: 52542 Solved Content: 0 Days Won: 60 Joined: 05/13/13 Status: Offline Last Seen: May 4 Birthday: 07/13/1981 Device: Android Posted March 25, 2019 I used to have an alien ware computer, and this would happen alot with it. The fan wasn't big enough to cool it down. I'd always have to end up buying a new graphics card. Well my boyfriend at the time gave me some ram, and then my dad gave me his old card that had a double fan in it. No trouble since. Scarlett and Angelz 2 Awards
Angelz Posted March 25, 2019 Member ID: 24295 Group: **- Inactive Registered Users Followers: 11 Topic Count: 272 Topics Per Day: 0.08 Content Count: 2311 Content Per Day: 0.69 Reputation: 2829 Achievement Points: 20239 Solved Content: 0 Days Won: 17 Joined: 03/27/16 Status: Offline Last Seen: January 2, 2021 Posted March 25, 2019 (edited) What are your pc specs? Info like this can be helpful. Also make sure to include what case and cpu fans you use. Edited March 25, 2019 by Angelz
Scarlett Posted March 25, 2019 Member ID: 26781 Group: ***- Inactive Clan Members Followers: 18 Topic Count: 14 Topics Per Day: 0.01 Content Count: 696 Content Per Day: 0.26 Reputation: 685 Achievement Points: 5654 Solved Content: 0 Days Won: 3 Joined: 02/08/18 Status: Offline Last Seen: October 26, 2022 Author Posted March 25, 2019 Computer Model Inspiron 5675 BIOS Vendor Dell Inc. BIOS Version 1.3.7 BIOS Date 3/14/2018 OS Version Microsoft Windows 10 Home Processor Manufacturer AMD Ryzen 5 1400 Quad-Core Processor Clock Speed 3.2Ghz L2 Cache Size 2048 Hardware Disk Drives KINGSTON SUV500240G HUA722020ALA330 45W6276 59Y1813IBM Display Adapters AMD Radeon (TM) RX 570 Monitors Acer H233H (HDMI) Sound Devices Realtek Audio USB Audio Device AMD High Definition Audio Device Awards
Twinkie 13 Posted March 25, 2019 Member ID: 3003 Group: *** Clan Members Followers: 26 Topic Count: 36 Topics Per Day: 0.01 Content Count: 437 Content Per Day: 0.09 Reputation: 370 Achievement Points: 3716 Solved Content: 0 Days Won: 0 Joined: 11/21/11 Status: Offline Last Seen: 11 hours ago Birthday: 03/17/1979 Device: Windows Posted March 25, 2019 does it have onboard video? is so pull the video card and use onboard video and see if the problem persist. If so next I would check the ram. I figured you have checked to see if the case fans are working. Scarlett and RobMc 1 1 Awards
Angelz Posted March 25, 2019 Member ID: 24295 Group: **- Inactive Registered Users Followers: 11 Topic Count: 272 Topics Per Day: 0.08 Content Count: 2311 Content Per Day: 0.69 Reputation: 2829 Achievement Points: 20239 Solved Content: 0 Days Won: 17 Joined: 03/27/16 Status: Offline Last Seen: January 2, 2021 Posted March 25, 2019 (edited) Is this your pc? https://www.dell.com/en-ca/shop/desktops/inspiron-gaming-desktop/spd/inspiron-5675-gaming-desktop I have read that dell driver updates have fixed this issue for some people. Click on the link and then click on the blue box that says, "detect drivers" Hope it works. If not we will work together to fix this for you. https://www.dell.com/support/home/ca/en/cadhs1/product-support/product/inspiron-5675-gaming-desktop/drivers Edited March 25, 2019 by Angelz Scarlett 1
VHS2 Posted March 25, 2019 Member ID: 2056 Group: ++ COD4 Admin Followers: 54 Topic Count: 57 Topics Per Day: 0.01 Content Count: 1119 Content Per Day: 0.21 Reputation: 1167 Achievement Points: 9784 Solved Content: 0 Days Won: 5 Joined: 12/18/10 Status: Offline Last Seen: Yesterday at 01:01 PM Birthday: 01/17/1960 Device: Android Posted March 25, 2019 Hey! U can also install Whocrashed (freeware for the basic version) and launch an analysis when restarting after a crash. It will say if it is a pb of driver (and which one hopefully) or a hardware pb as a faulty ram. Let us know Scarlett and AngerIssues 1 1 Awards
Scarlett Posted March 25, 2019 Member ID: 26781 Group: ***- Inactive Clan Members Followers: 18 Topic Count: 14 Topics Per Day: 0.01 Content Count: 696 Content Per Day: 0.26 Reputation: 685 Achievement Points: 5654 Solved Content: 0 Days Won: 3 Joined: 02/08/18 Status: Offline Last Seen: October 26, 2022 Author Posted March 25, 2019 9 hours ago, Angelz said: Is this your pc? https://www.dell.com/en-ca/shop/desktops/inspiron-gaming-desktop/spd/inspiron-5675-gaming-desktop I have read that dell driver updates have fixed this issue for some people. Click on the link and then click on the blue box that says, "detect drivers" Hope it works. If not we will work together to fix this for you. https://www.dell.com/support/home/ca/en/cadhs1/product-support/product/inspiron-5675-gaming-desktop/drivers Yes that is my PC. I ran the Diagnostics scan both mini and full test and my PC made it with flying colors. No issues it passed all the tests. All my drivers were up-to-date. So frustrating.... Awards
Scarlett Posted March 25, 2019 Member ID: 26781 Group: ***- Inactive Clan Members Followers: 18 Topic Count: 14 Topics Per Day: 0.01 Content Count: 696 Content Per Day: 0.26 Reputation: 685 Achievement Points: 5654 Solved Content: 0 Days Won: 3 Joined: 02/08/18 Status: Offline Last Seen: October 26, 2022 Author Posted March 25, 2019 10 hours ago, Sgt_Twinkie said: does it have onboard video? is so pull the video card and use onboard video and see if the problem persist. If so next I would check the ram. I figured you have checked to see if the case fans are working. Hi Twinkie My pc does not have an onboard video. I did open up the case and all the fans are working....Thanks for your help though. Awards
Scarlett Posted March 25, 2019 Member ID: 26781 Group: ***- Inactive Clan Members Followers: 18 Topic Count: 14 Topics Per Day: 0.01 Content Count: 696 Content Per Day: 0.26 Reputation: 685 Achievement Points: 5654 Solved Content: 0 Days Won: 3 Joined: 02/08/18 Status: Offline Last Seen: October 26, 2022 Author Posted March 25, 2019 I just thought of something else, while I'm sitting here at work (supposedly working lol) and it dawned on me that it began happening when I started using TS. Could it be that? I had that issue with my old computer when I used TS and it crashed my game. What I will try to do is when I get home from work, uninstall TS and reinstall it again and see what happens. It can't hurt, right? Awards
Angelz Posted March 25, 2019 Member ID: 24295 Group: **- Inactive Registered Users Followers: 11 Topic Count: 272 Topics Per Day: 0.08 Content Count: 2311 Content Per Day: 0.69 Reputation: 2829 Achievement Points: 20239 Solved Content: 0 Days Won: 17 Joined: 03/27/16 Status: Offline Last Seen: January 2, 2021 Posted March 25, 2019 If you use teamspeak 64 bit and your pc is 32 bit it might crash it. Scarlett 1
Scarlett Posted March 25, 2019 Member ID: 26781 Group: ***- Inactive Clan Members Followers: 18 Topic Count: 14 Topics Per Day: 0.01 Content Count: 696 Content Per Day: 0.26 Reputation: 685 Achievement Points: 5654 Solved Content: 0 Days Won: 3 Joined: 02/08/18 Status: Offline Last Seen: October 26, 2022 Author Posted March 25, 2019 2 hours ago, Angelz said: If you use teamspeak 64 bit and your pc is 32 bit it might crash it. Vice versa, correct? I will check it when I get home. My best bet is to uninstall current TS client and reinstall 64 bit as that's compatible with my pc. Thank you for all your help Angelz and EVERYONE else that responded to my S.O.S. Awards
Scarlett Posted March 26, 2019 Member ID: 26781 Group: ***- Inactive Clan Members Followers: 18 Topic Count: 14 Topics Per Day: 0.01 Content Count: 696 Content Per Day: 0.26 Reputation: 685 Achievement Points: 5654 Solved Content: 0 Days Won: 3 Joined: 02/08/18 Status: Offline Last Seen: October 26, 2022 Author Posted March 26, 2019 (edited) Well, so much for that. I uninstalled/reinstalled my TS and it still crashed. Then, I tried playing without being on TS and I crashed as well. I will keep trying different things to see if this issue can be resolved, otherwise, it's very discouraging to game like this. Kind of makes you not want to even try. Edited March 26, 2019 by Scarlett Awards
Sharpe Posted March 26, 2019 Member ID: 23520 Group: *** Clan Members Followers: 33 Topic Count: 13 Topics Per Day: 0.00 Content Count: 791 Content Per Day: 0.23 Reputation: 872 Achievement Points: 7567 Solved Content: 0 Days Won: 1 Joined: 11/13/15 Status: Offline Last Seen: 2 hours ago Device: Windows Posted March 26, 2019 How long does it take to crash usually? Still think its worth trying to hook it up to your Tv and see if its the monitor itself, or maybe try and borrow a monitor/tv from a friend for a night to test out? Scarlett 1 Awards
Scarlett Posted March 26, 2019 Member ID: 26781 Group: ***- Inactive Clan Members Followers: 18 Topic Count: 14 Topics Per Day: 0.01 Content Count: 696 Content Per Day: 0.26 Reputation: 685 Achievement Points: 5654 Solved Content: 0 Days Won: 3 Joined: 02/08/18 Status: Offline Last Seen: October 26, 2022 Author Posted March 26, 2019 1 hour ago, Sharpe said: How long does it take to crash usually? Still think its worth trying to hook it up to your Tv and see if its the monitor itself, or maybe try and borrow a monitor/tv from a friend for a night to test out? I am definitely going to try your suggestion, Sharpe. (hopefully tomorrow) Thanks! I will let you know how it works out! Awards
7Toes Posted March 26, 2019 Member ID: 87 Group: ***- Inactive Clan Members Followers: 58 Topic Count: 98 Topics Per Day: 0.02 Content Count: 3789 Content Per Day: 0.66 Reputation: 3589 Achievement Points: 27251 Solved Content: 0 Days Won: 7 Joined: 09/02/09 Status: Offline Last Seen: March 18, 2022 Birthday: 04/02/1871 Posted March 26, 2019 sorry to say your first big problem is you bought a Dell i use them as boat anchors L!ckALotAPus, Angelz and Scarlett 1 1 1 Awards
VHS2 Posted March 26, 2019 Member ID: 2056 Group: ++ COD4 Admin Followers: 54 Topic Count: 57 Topics Per Day: 0.01 Content Count: 1119 Content Per Day: 0.21 Reputation: 1167 Achievement Points: 9784 Solved Content: 0 Days Won: 5 Joined: 12/18/10 Status: Offline Last Seen: Yesterday at 01:01 PM Birthday: 01/17/1960 Device: Android Posted March 26, 2019 Hello Scarlett! Did u run Whocrashed to have a clue about the cause of the crashes? Could be usefull. It could be a faulty ram. How many memory modules have u got in the PC? If you have several modules, u can remove 1 if you have 2 or 2 if you have 4 and test your PC without these modules. If it works, it means that one of the modules is faulty or even only not correctly set in the slot. Awards
VHS2 Posted March 26, 2019 Member ID: 2056 Group: ++ COD4 Admin Followers: 54 Topic Count: 57 Topics Per Day: 0.01 Content Count: 1119 Content Per Day: 0.21 Reputation: 1167 Achievement Points: 9784 Solved Content: 0 Days Won: 5 Joined: 12/18/10 Status: Offline Last Seen: Yesterday at 01:01 PM Birthday: 01/17/1960 Device: Android Posted March 26, 2019 5 hours ago, Sharpe said: How long does it take to crash usually? Still think its worth trying to hook it up to your Tv and see if its the monitor itself, or maybe try and borrow a monitor/tv from a friend for a night to test out? It's the first time I hear that a monitor can cause a BSOD. Weird! So, I searched and found a discussion in a forum about that: https://forums.tomshardware.com/threads/lcd-monitor-cause-bsod-error-involving-nvidia-driver.1188980/ Maybe you can try this solution pointed out in one of the answers: i have the same problem with the BSoD and after reading your article i figured out that it actually is the resolution i use for my LCD monitor....i get the BSod on 1240x768 but now that i use the default 1280x1240....there have been no BSod which before happens at least once after every startup...now how weird is that...BSod cause by resolutions...can that be possible?? or am i getting it wrong.... Awards
Scarlett Posted March 26, 2019 Member ID: 26781 Group: ***- Inactive Clan Members Followers: 18 Topic Count: 14 Topics Per Day: 0.01 Content Count: 696 Content Per Day: 0.26 Reputation: 685 Achievement Points: 5654 Solved Content: 0 Days Won: 3 Joined: 02/08/18 Status: Offline Last Seen: October 26, 2022 Author Posted March 26, 2019 3 hours ago, VHS2 said: Hello Scarlett! Did u run Whocrashed to have a clue about the cause of the crashes? Could be usefull. It could be a faulty ram. How many memory modules have u got in the PC? If you have several modules, u can remove 1 if you have 2 or 2 if you have 4 and test your PC without these modules. If it works, it means that one of the modules is faulty or even only not correctly set in the slot. Hi VHS2, I will d/l this program when I get home from work. I hope it helps as well in finding out how to resolve my problem. Like I stated above, my PC does not crash, it stays on the whole time, the game freezes up, then a black screen, then it restarts again for me to log into my pc but the computer never goes down.....Thanks so much for your input! It's MUCH appreciated! Angelz 1 Awards
AngerIssues Posted March 26, 2019 Member ID: 23518 Group: **- Inactive Registered Users Followers: 2 Topic Count: 36 Topics Per Day: 0.01 Content Count: 988 Content Per Day: 0.29 Reputation: 1043 Achievement Points: 7851 Solved Content: 0 Days Won: 13 Joined: 11/13/15 Status: Offline Last Seen: October 27, 2020 Posted March 26, 2019 On 3/25/2019 at 10:33 AM, Scarlett said: Yes that is my PC. I ran the Diagnostics scan both mini and full test and my PC made it with flying colors. No issues it passed all the tests. All my drivers were up-to-date. So frustrating.... hey try it after all that happens and see if it will tell you then? maybe? RobMc 1 Awards
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