Big thank you to PickleRick /Limord needs PC help

[Totty]

@LilMord was having issues with her computer crashing in game and mentioned it on the server.

@PickleRick Kindly offered to access her computer remotely and try to remedy her issues

As far as I am aware @LilMords computer is now behaving itself

So a BIG thank you from me @PickleRick you are a top man 

[LilMord]

still crashing

[Totty]

35 minutes ago, LilMord said:

still crashing

Do you have anyone local to you that knows about computers?

Or

Can you post your error here? Hopefully the XI computer gurus might be able to guide you further 

[BlackRose]

what does it say when it crashes? win7 or 11

[LilMord]

out of memory error. you are probbally low on hard disk space

[Unarmed]

I’m not sure how if it’s the same issue or not but Readapht was having the same crash issues. When he came and installed my game he did it a different way than he installed his. When he went back home he installed his again the same way he did mine and it solved his issues.

I’ll have him check this post and see if he can help her out.

[Rea]

1 hour ago, LilMord said:

still crashing

Does is ask you to open cod in safe mode?  It was asking me to run safe mode every single time I installed but I went to the forums and downloaded a different file and it fixed mine.

[LilMord]

No

[srt4fun]

I've heard of reports that that error is a CPU fault. Perhaps is your CPU a 13th or 14th gen Intel?

Edited April 14, 2024 by srt4fun

[LilMord]

My pc is old 

 

[srt4fun]

Ahh gotcha, I assume Rick increased the size of the windows paging file and that you are not actually running low on HDD space, lol

[Labob]

2 hours ago, LilMord said:

still crashing

remember were idiots doing what idiots can do  

[Hatchetman]

If the pc is old has it ever been cleaned inside dust etc if fans are clogged  as a safety issue it will shut down after it gets too hot. Also if there is no grease now between chip and motherboard you will get it shutting down there are loads of variables really

[LilMord]

same error over and over im tired of it

[srt4fun]

Could be a few things (CPU/GPU overheating, page file too small, corrupt files, driver issues, hardware issues, etc)

 

I second what Hatchetman said, give it a good dusting, if you haven't already.

Does it happen in other games? (YES: issue likely with system. NO: uninstall/reinstall CoD)

Do you notice stutters/lag when not playing games (like browsing the web, playing music, or videos)? (YES: generally hardware issue (HDD/RAM/CPU) but maybe windows/software issue. NO: possibly driver problem, corrupt directx files, GPU problem, overheating)

When playing CoD, do your fans spin up like it's trying to fly away? (YES: possible hardware overheating...double check with temperature monitoring software!* (if needed, clean the PC and/or repaste CPU/GPU). NO: could indicate other hardware/software faults.)

What are your PC's specs? 

Last time thermal paste redone? (if ever, lol)... Usually recommended every 1-3yrs for gaming rigs... depending on level of cooling performance you require and quality of paste, of course.

*Normal CPU/GPU temps, at load, are anything up to about 65-75C (up to ~85C for GPUs). Generally, anything above that (for desktop PCs) is "overheating" (assuming no overclock with appropriate cooling). If load is applied and CPU/GPU temp quickly rises to 90-100C, you have a cooling problem.

Edited April 15, 2024 by srt4fun

[PickleRick]

On 4/14/2024 at 8:19 PM, Totty said:

@LilMord was having issues with her computer crashing in game and mentioned it on the server.

@PickleRick Kindly offered to access her computer remotely and try to remedy her issues

As far as I am aware @LilMords computer is now behaving itself

So a BIG thank you from me @PickleRick you are a top man 

Thank you Totty!

I was very glad to assist even though I wasn't quite able to prevent it from crashing. Looked at the event logs, fixed some persistent errors but that didn't seem to help. The memory error was obviously not the reason since I checked both the SSD space (plenty) and ran a RAM test to check and fix RAM health. Updated the graphics drivers. Booted in safe mode and tried running COD4 in compatible settings... As @Hatchetman mentioned it could quite probably be a hardware reason.

(An error she gets often. I even did the following to prevent it:

Registry Editor.
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows Media Foundation\Platform.
Create/set EnableFrameServerMode registry DWORD to 0.
Reboot

UPDATE: Installing the cod4x patch fixed it.

Edited April 15, 2024 by PickleRick
Added image

[MordBlack]

So I get this same error as LilMord, does it happens every so often. It happens sometimes when changing maps and then won't happen again sometimes.

Yes her Comp is dusted out and I don't think it happens in other games or atleast she hasn't told me.

[srt4fun]

2 hours ago, MordBlack said:

So I get this same error as LilMord, does it happens every so often. It happens sometimes when changing maps and then won't happen again sometimes.

Yes her Comp is dusted out and I don't think it happens in other games or atleast she hasn't told me.

Do you have any on screen displays for statistics framerate/temps/etc? If I have RivaTuner running, my game will crash with a directx error when switching maps pretty much every time. I would disable xbox gamebar just in case, as it can cause issues. Win+i -> Gaming -> turn off settings. Or just uninstall it...

Edited April 15, 2024 by srt4fun

[dLUX]

On 4/14/2024 at 1:46 PM, ReAhdapt said:

Does is ask you to open cod in safe mode?  It was asking me to run safe mode every single time I installed but I went to the forums and downloaded a different file and it fixed mine.

My game (run through Steam) was crashing nearly every map change. I followed ReAhdapt who followed PickleRick who got it from . . . you get the idea.

Anyway, looks like problem solved.

[Rea]

@PickleRick instal file completely fixed my game from crashing and asking me to run safe mode.  Game was really frustrating crashing after every match until I messed around and found his way.