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Posted

my 9800 gt burned up.. got a new EVGA GTS 450 ... and new 550 watt power supply ..

required for video card... (400 w or greater power supply with a minimum 22a on the +12v rail)

 ok i hooked it all up used specially marked pcie plug in the wiring loom and pluged that into the video card. I fired up my computer and nothing.... just black screen... the monitors are not detecting that they are pluged into the dvi and mini hdmi. So i unpluged and removed the vid card and checked 2 other vid cards...i get the same problem... now i pluged my monitors into the built in video on the mobo so i atleast have use of my computer.

 

my computer

window 7 pro 64 bit

intell  pentium dual-core

cpu E5200 @ 2.50 ghz

bios version  dell A10 flashed 12/20/2010

4 gb ram

del optiplex 760

 

I dont hear any error beeps but there are numbers that light up on the front of the tower.. i am now totally lost and hope there is someone that can help me out with this problem..it would be greatly appreciated.. cant play on servers cause mobo video sucks!!!

 

I did call EVGA tech support and they told me to mail in the video card but i know that is not the problem.



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Posted

Sounds like you need to disable the onboard video in the bios and then try the new card.



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Posted

That kinda sounds like the PCIe slot in your motherboard might be shot if none of the video cards are working.  Or that new power supply could be bad.



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Posted

Hey there Chief.  Have not had much issue like that when I installed my new card but try leaving monitor plugged into onboard video, install the new card and drivers and check the Device Manager to make sure windows is not flagging it (with an exclamation mark) for any issues.



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Posted
Gump
Sounds like you need to disable the onboard video in the bios and then try the new card.

On my bios settings there is only 2 choices ... mobo video or..... auto detect video card witch i have selected



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Posted

oh one thing i for got ...is the fan does turn on on the video card..



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Posted
Merlin007

Hey there Chief.  Have not had much issue like that when I installed my new card but try leaving monitor plugged into onboard video, install the new card and drivers and check the Device Manager to make sure windows is not flagging it (with an exclamation mark) for any issues.

Merlin i will give this a try



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Posted

make sure your video card is plugged in and every thing is snug.



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Posted
SlowFry
make sure your video card is plugged in and every thing is snug.

+1 Sounds like you don't have the power plugged in for the video card if the fans are not turning. 



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Posted

Did you uninstall the old drivers before installing the new card?You can choose the "clean install" option in the new drivers and the installer will uninstall the old ones before installing the new ones.Try doing a custom installation and install the "driver" only to avoid a an HD audio conflict.



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Posted

I suggest you to go to a local shop.  There can be alot of things going on after you are trying those options above. last thing that I like to say is to grab the manual to see if you have a "jumper" to set it (different) from onboard.

 

 

Gump
Did you uninstall the old drivers before installing the new card?You can choose the "clean install" option in the new drivers and the installer will uninstall the old ones before installing the new ones.Try doing a custom installation and install the "driver" only to avoid a an HD audio conflict.

 

He said the screen kept black and the fan turning :)

 

 



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Posted
X-RayXI

I suggest you to go to a local shop.  There can be alot of things going on after you are trying those options above. last thing that I like to say is to grab the manual to see if you have a "jumper" to set it (different) from onboard.

 

 

Gump
Did you uninstall the old drivers before installing the new card?You can choose the "clean install" option in the new drivers and the installer will uninstall the old ones before installing the new ones.Try doing a custom installation and install the "driver" only to avoid a an HD audio conflict.

 

He said the screen kept black and the fan turning :)

 

ok i tried what merlin said... and i made sure bios was set to mobo video... and not hook monitor to the card... it wont start says either i remove the card or unplug monitor cable from mobo on board video.... i tried just pluging into video card and same thing.... black screen no monitor detect and fan is spinning on vid card



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Posted
Gump
Did you uninstall the old drivers before installing the new card?You can choose the "clean install" option in the new drivers and the installer will uninstall the old ones before installing the new ones.Try doing a custom installation and install the "driver" only to avoid a an HD audio conflict.

the computer wont let me install the drivers for the new card cause i cant start the computer with the new card in it

and i also tried 2 other video cards and they did the same thing



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Posted

guess i will check to see if old drivers are still there if so...delete and try again



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Posted

What exactly happened to the 9800gt?You said it "burned up",it could have taken out the pci-e slot with it



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Posted
WolfTiS
SlowFry
make sure your video card is plugged in and every thing is snug.

+1 Sounds like you don't have the power plugged in for the video card if the fans are not turning. 

 takes 2 dedicated voltaged supply lines

 if it's like my 460

 

 

 just a thought

 



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Posted

I start to thing like GUMP....it might be that PCI-E slot that kicked the bucket....or the card is DOA (dead on arrival)...try to install the card in somebody else's computer to see if the card is fine (if you can)



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Posted

what happened to me was 'snugness' previously mentioned. i hadnt jammed in the card all the way leaving me 4 days of utter frustration and embarassment (XI baby). fan turned but no signal. custom built mine so card mobo alignment was a bit off cos i hadnt screwed mobo all the way leaving a bit of the card exposed at one side.otherwise as said pcie slot and double power entry. because theres no big bleep ur power prob fine. best of luck.



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Posted

NOTE:

DisplayPort connector on a desktop, mini tower, or small form factor

 

The PCI Express x16 slot is disabled when a display is connected to the built-in


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Posted
I had similar issue and I resolved it by plugging DVI cord into other socket the windows recognized it.  Just a thought. Check your device manager and see what if its registered on Windows

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