LadyIngvild Posted June 25, 2016 Member ID: 24117 Group: ++ Minecraft Admin Followers: 25 Topic Count: 52 Topics Per Day: 0.02 Content Count: 362 Content Per Day: 0.12 Reputation: 599 Achievement Points: 3402 Solved Content: 0 Days Won: 3 Joined: 02/19/16 Status: Offline Last Seen: January 28 Birthday: 07/14/1994 Device: Windows Share Posted June 25, 2016 Okey so first of all; I'm in no way a computer expert so helping me would require to explain like im 5. I've had this laptop for quite some time now, and I only use it when I can't access my computer (I'm currently back home at my dads and didnt bother to bring it on a plane), but fixing it has been on my mind for a while and I'm hoping my fellow XI's could help me! The PC is an HP ENVY m6, about 3 y/o. I've had this bluescreen problem from the day I got it and I've sent it back for reparation five times with no luck (apparantly Norwegians cant deal with this one). I've recently completely formatted the PC and installed windows 10 on it, which by luck didnt bring any additional issues to the pc, or new bcod-codes. Here are some of the error messages I've gotten recently; IRQL not less or equal System thread exception not handled Attempted write to readonly memory Page fault in nonpaged area Memory management System service exception Kernel data inpage error Unfortunately I didnt note the codes that's in parenthesis behind the message itself.. If you need more information about the PC itself let me know! Don't really know whats important to inform about or not. Link to comment Share on other sites More sharing options... Awards
dudebroman Posted June 25, 2016 Member ID: 23961 Group: ***- Inactive Clan Members Followers: 7 Topic Count: 35 Topics Per Day: 0.01 Content Count: 484 Content Per Day: 0.16 Reputation: 334 Achievement Points: 3415 Solved Content: 0 Days Won: 0 Joined: 01/15/16 Status: Offline Last Seen: October 25, 2021 Birthday: 02/21/1986 Share Posted June 25, 2016 (edited) That sounds like a HDD issue primarily, and a RAM issue secondarily. I'd first suggest doing a chkdsk (Google for instructions), if you have bad sectors on the HDD then it could well be the cause. As for the RAM, I'd buy more. Never hurts the machine to have more RAM and will improve performance. Lastly, I've only ever seen the IRQL message when there's been a motherboard failure. Edited June 25, 2016 by netphlix_n_chill hxtr 1 Link to comment Share on other sites More sharing options... Awards
CrazyCoder Posted June 25, 2016 Member ID: 21114 Group: **- Inactive Registered Users Followers: 1 Topic Count: 26 Topics Per Day: 0.01 Content Count: 70 Content Per Day: 0.02 Reputation: 17 Achievement Points: 634 Solved Content: 0 Days Won: 0 Joined: 05/27/14 Status: Offline Last Seen: March 18, 2018 Share Posted June 25, 2016 IRQ is basically a priority thing for hardware. Perhaps you have many items connected to USB Hubs and the PC doesn't know how to prioritize them right. When you reinstall OSes, the old files are overwritten but some stays. Do a clean install after zero filling hard drive. 1) Make a reinstall DVD 2) Find your Key Code (from COA or use Magic Jelly Bean to find it) 3) Burn a DBAN (Dariks Boot and Nuke) disc, and quick erase HDD (overwrites whole HDD with zeros) (disconnected thumb drives, so they don't get overwritten) 4) Reinstall OS If you upgraded to Win 10, make a reinstall DVD of that. Your Win 7/8 license has upgraded to a Win 10 license. Odds are it might not be broken hardware, sometimes when you add a second OS or resize partition you get weird errors. Link to comment Share on other sites More sharing options...
Slackernet Posted June 25, 2016 Member ID: 23498 Group: ++ Minecraft Admin Followers: 12 Topic Count: 106 Topics Per Day: 0.03 Content Count: 700 Content Per Day: 0.23 Reputation: 229 Achievement Points: 5750 Solved Content: 0 Days Won: 1 Joined: 11/12/15 Status: Offline Last Seen: Monday at 07:22 PM Device: Linux Share Posted June 25, 2016 There are 2 places to look for information Event viewer should have a list of system errors and the codes associated with them or C:/Windows/Minidump/ chances are its a hardware problem, but since it's win10 there is a good chance the system installed or is still using a generic driver that doesn't exactly run the hardware right. microsofts one size fits all driver scheme doesn't always work out especially with the chipset drivers Link to comment Share on other sites More sharing options... Awards
Tw33tle_Dee Posted June 25, 2016 Member ID: 23628 Group: ** Registered Users Followers: 1 Topic Count: 33 Topics Per Day: 0.01 Content Count: 337 Content Per Day: 0.11 Reputation: 218 Achievement Points: 2278 Solved Content: 0 Days Won: 0 Joined: 11/26/15 Status: Offline Last Seen: Monday at 03:04 PM Device: Windows Share Posted June 25, 2016 Like Chill said I would run chkdsk first. If that checks out, burn Memtest .iso and boot from it and check your memory; http://www.memtest.org/ Link to comment Share on other sites More sharing options...
LadyIngvild Posted June 26, 2016 Member ID: 24117 Group: ++ Minecraft Admin Followers: 25 Topic Count: 52 Topics Per Day: 0.02 Content Count: 362 Content Per Day: 0.12 Reputation: 599 Achievement Points: 3402 Solved Content: 0 Days Won: 3 Joined: 02/19/16 Status: Offline Last Seen: January 28 Birthday: 07/14/1994 Device: Windows Author Share Posted June 26, 2016 @@Slackernet I doubt win10 is the issue. When I first bought it, it had win8 on it. After the first "reparation" they wiped it and installed win7. The bluescreens happened on both versions, and now win10 too. And thank you all! I'll try going through your suggestions and keep you updated. Link to comment Share on other sites More sharing options... Awards
TheCheeseyCrusader Posted June 26, 2016 Member ID: 88 Group: *** Clan Members Followers: 32 Topic Count: 248 Topics Per Day: 0.05 Content Count: 3484 Content Per Day: 0.65 Reputation: 1843 Achievement Points: 22909 Solved Content: 0 Days Won: 2 Joined: 09/02/09 Status: Offline Last Seen: Wednesday at 07:59 PM Birthday: 11/13/1991 Device: Windows Share Posted June 26, 2016 i had this issue! until i individually tested my RAM sticks and found out one of them had burnt out. Damage_inc- 1 Link to comment Share on other sites More sharing options... Awards
KaptCrunch Posted June 26, 2016 Member ID: 389 Group: *** Clan Members Followers: 45 Topic Count: 295 Topics Per Day: 0.06 Content Count: 4461 Content Per Day: 0.84 Reputation: 3624 Achievement Points: 36460 Solved Content: 0 Days Won: 39 Joined: 09/14/09 Status: Offline Last Seen: 9 hours ago Birthday: 01/01/1970 Device: Windows Share Posted June 26, 2016 @@Slackernet I doubt win10 is the issue. When I first bought it, it had win8 on it. After the first "reparation" they wiped it and installed win7. The bluescreens happened on both versions, and now win10 too. And thank you all! I'll try going through your suggestions and keep you updated. look under laptop for the model # then go to hp support look up your computer and check drivers most important is BIOS is up to date, download and install reason I didn't give you direct link is to many series of the model or best let HP find your system other can be damaged mechanical HDD from dropping unit or SSD needs firmware updated or loose/dirty RAM......use a pencil eraser on ram contacts to clean them Link to comment Share on other sites More sharing options... Awards
fbi_open_up Posted July 4, 2016 Member ID: 3143 Group: ***- Inactive Clan Members Followers: 10 Topic Count: 62 Topics Per Day: 0.01 Content Count: 261 Content Per Day: 0.06 Reputation: 207 Achievement Points: 2585 Solved Content: 0 Days Won: 0 Joined: 01/19/12 Status: Offline Last Seen: February 27 Birthday: 08/14/1961 Device: Windows Share Posted July 4, 2016 run cmd as admin type in sfc /scannow Link to comment Share on other sites More sharing options... Awards
SupaDupa Posted July 4, 2016 Member ID: 20988 Group: **- Inactive Registered Users Followers: 29 Topic Count: 13 Topics Per Day: 0.00 Content Count: 317 Content Per Day: 0.09 Reputation: 310 Achievement Points: 2300 Solved Content: 0 Days Won: 0 Joined: 03/23/14 Status: Offline Last Seen: October 21, 2017 Birthday: 10/16/1980 Share Posted July 4, 2016 I know the true issue!!! This ends here!!! Its because @@codpiece touches himself at night. hxtr 1 Link to comment Share on other sites More sharing options...
codpiece Posted July 5, 2016 Member ID: 5470 Group: *** Clan Members Followers: 52 Topic Count: 371 Topics Per Day: 0.09 Content Count: 2482 Content Per Day: 0.61 Reputation: 3552 Achievement Points: 22894 Solved Content: 0 Days Won: 7 Joined: 02/04/13 Status: Offline Last Seen: Tuesday at 08:24 PM Birthday: 09/17/1968 Device: Windows Share Posted July 5, 2016 (edited) WTH? How'd I even get in this discussion? Edited July 5, 2016 by codpiece SupaDupa 1 Link to comment Share on other sites More sharing options... Awards
hxtr Posted July 5, 2016 Member ID: 220 Group: **- Inactive Registered Users Followers: 147 Topic Count: 595 Topics Per Day: 0.11 Content Count: 16950 Content Per Day: 3.17 Reputation: 13538 Achievement Points: 129713 Solved Content: 0 Days Won: 120 Joined: 09/04/09 Status: Offline Last Seen: October 26, 2023 Birthday: 04/05/1970 Device: Windows Share Posted July 5, 2016 WTH? How'd I even get in this discussion? Your flying sucks. lol Link to comment Share on other sites More sharing options...
codpiece Posted July 5, 2016 Member ID: 5470 Group: *** Clan Members Followers: 52 Topic Count: 371 Topics Per Day: 0.09 Content Count: 2482 Content Per Day: 0.61 Reputation: 3552 Achievement Points: 22894 Solved Content: 0 Days Won: 7 Joined: 02/04/13 Status: Offline Last Seen: Tuesday at 08:24 PM Birthday: 09/17/1968 Device: Windows Share Posted July 5, 2016 Screw you hxtr. Texas sucks! Link to comment Share on other sites More sharing options... Awards
L!ckALotAPus Posted July 5, 2016 Member ID: 21216 Group: **- Inactive Registered Users Followers: 20 Topic Count: 33 Topics Per Day: 0.01 Content Count: 1695 Content Per Day: 0.47 Reputation: 1732 Achievement Points: 15803 Solved Content: 0 Days Won: 0 Joined: 07/15/14 Status: Offline Last Seen: January 8, 2020 Birthday: 02/09/1966 Share Posted July 5, 2016 @@Slackernet I doubt win10 is the issue. When I first bought it, it had win8 on it. After the first "reparation" they wiped it and installed win7. The bluescreens happened on both versions, and now win10 too. And thank you all! I'll try going through your suggestions and keep you updated. my laptop does not like win 10 and it came with win 8.1 64 bit? Link to comment Share on other sites More sharing options...
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