Ph4nt0m Posted January 21, 2010 Member ID: 1 Group: **- Inactive Registered Users Followers: 39 Topic Count: 162 Topics Per Day: 0.04 Content Count: 1909 Content Per Day: 0.42 Reputation: 121 Achievement Points: 11489 Solved Content: 0 Days Won: 1 Joined: 12/06/11 Status: Offline Last Seen: January 4, 2020 Birthday: 06/28/1975 Share Posted January 21, 2010 Just a quick post to explain what the recent downtime was all about, About 4 months ago, we changed hosts for the site because it grew so fast and the hosts at the time couldn't handle us, I take full responsibility for the hosts that we chose, it was a company called Mochahost who are based in California US, they fed me some real good sales talk about how good there service is and how quick they respond to trouble tickets etc, I personally fell for this hook line and sinker and so opened a hosting account with them to host our busy site, Not long into this we had some issues with sending emails and Mochahosts then informed us that they had disabled email sending because we were sending too many emails out, when I asked what they class as too many, they told me "Oh around 100 per hour is too many" now when you consider that we have close to 1000 members here and an average of 20-30 users online at any given time, the chances that we send more than 100 emails per hour are VERY good, When I explained this to Mochahosts they said "Oh well we can't increase the limit, you'll have to order a VPS (Virtual Private Server) if you want to send more than 100 per hour" which kind of suprised me, the package we ordered was supposed to be a Reseller account, with the capability of hosting up to 50 domains so you would thing that 50 domains would send out more than 100 emails per hour ? Anyway, I stupidly fell for there bullshit and went ahead and ordered a VPS from them, the package was supposed to include free migration for our account so that there would be no downtime whatsoever, 4 days after i placed the order I had to submit a ticket because they still hadn't set up the VPS, they eventually set it up and sent me the login details to access it, I started to set up the site and found that we couldnt add databases, so I submitted a ticket, 2 days later, the ticket got answered, and the problem was fixed, when I then asked them for nameservers for the VPS they told me "Oh we don't supply them, you have to register nameservers for the VPS yourself" which again suprised me, at this time I had an extensive chat with Rockape (because were in a different time zone than Rugger) about the best way forward, and we agreed that it would be in the best interest of the clan to get away from Mochahost as soon as possible and start with a GOOD and RELIABLE host, When Mochahost found this out they simply disabled our account, regardless of the fact that we already paid, so I logged into the FTP to download the site files as quick as I could but half way through the transfer, Mochahosts blocked access to the FTP, So we ended up with half the site files and no database, amazing that they take 3-4 days to answer support tickets but can block access to FTP within minutes, 3 days later and a lot of support tickets, we have finally recieved the site files and database so we are now running on a VPS provided by a first class hosting company based in the UK, we should be at the same stage we were before Mochahosts screwed us over and server performance should be blisteringly quick no matter where you are in the world, In short i guess I'm trying to say that I will take responsibility for the shit that happened over the last few months, I'd like to think that this is now sorted out so that we can continue to develop this site and make it THE BEST gaming clan site out there, And to finnish i'd like to say this, FUCK YOU MOCHAHOSTS, YOUR SERVERS ARE SHIT, YOUR CUSTOMER SERVICE IS SHIT, THANK GOD WE ARE FINALLY AWAY FROM THAT PATHETIC EXCUSE YOU CALL A BUSINESS !!!!!! Thanks for reading Link to comment Share on other sites More sharing options...
greywolf2 Posted January 21, 2010 Member ID: 35 Group: **- Inactive Registered Users Followers: 44 Topic Count: 345 Topics Per Day: 0.06 Content Count: 4812 Content Per Day: 0.90 Reputation: 420 Achievement Points: 28063 Solved Content: 0 Days Won: 2 Joined: 09/01/09 Status: Offline Last Seen: May 11, 2020 Share Posted January 21, 2010 Phantom Dont worry to much-------- Hell we are idiots here. As for you taking responsibility I say BULLSHIT. You have done nothing but given 100+% here at XI and i for one THANK YOU FOR ALL YOU DO HERE. We are now back up and online so lets get back to work and continue in making >XI< the best damn clan around. THANK YOU PHANTOM YOU ROCK!!!!!!!!!!!!! Link to comment Share on other sites More sharing options...
PHUCKITMAN Posted January 21, 2010 Member ID: 23 Group: ++ COD2 Admin Followers: 32 Topic Count: 192 Topics Per Day: 0.04 Content Count: 1830 Content Per Day: 0.34 Reputation: 1556 Achievement Points: 16063 Solved Content: 0 Days Won: 8 Joined: 09/01/09 Status: Offline Last Seen: Wednesday at 02:07 AM Birthday: 08/06/1960 Device: Windows Share Posted January 21, 2010 HEY NOW DON'T GO BLAMING YOURSELF FOR A PROVIDERS PROMISES THAT THEY DONT DELIVER. FIRST WE HAD TO FIND A HOST THAT FIT OUR NEEDS AND BUDGET AND YOU FOUND ONE THAT PROMISED TO DO THAT. THIS NEW SITE AS REALLY TAKEN OFF AND HAS PROBABLY EXCEDED EVERYONE EXPECTATIONS. WE LOOK AT THIS AS A SMALL GROWING PAIN AND THOSE HAPPEN. BUT WE ALL PITCH IN AND TRY TO HELP AS BEST AS POSSIBLE. QUESTION THOUGH THIS SITE LOOKS JUST LIKE THE 1 YOU HAD UP ON MOCHAHOST SO HOW CAN THEY DENY YOU THE ABILITY TO RETRIEVE YOUR DATA?? ANYWAY I AM SURE THIS NEW HOST YOU FOUND IS ABLE TO HANDLE OUR CURRENT AND FUTURE NEEDS RIGHT...GOOD HARD WORK TO THE WHOLE WEBSITE TEAM THANKS ALOT Link to comment Share on other sites More sharing options... Awards
NightmareXI Posted January 21, 2010 Member ID: 68 Group: ***- Inactive Clan Members Followers: 44 Topic Count: 62 Topics Per Day: 0.01 Content Count: 2709 Content Per Day: 0.51 Reputation: 132 Achievement Points: 14854 Solved Content: 0 Days Won: 1 Joined: 09/02/09 Status: Offline Last Seen: November 20, 2022 Birthday: 04/13/1969 Share Posted January 21, 2010 Idont understand everything you wrote .....lmao but....I agree FUCK YOU MOCHAHOSTS thanks to all of you for your hard work here Link to comment Share on other sites More sharing options... Awards
dutchbastard Posted January 21, 2010 Member ID: 880 Group: **- Inactive Registered Users Followers: 0 Topic Count: 2 Topics Per Day: 0.00 Content Count: 12 Content Per Day: 0.00 Reputation: 0 Achievement Points: 80 Solved Content: 0 Days Won: 0 Joined: 12/13/09 Status: Offline Last Seen: July 18, 2017 Birthday: 06/07/1977 Share Posted January 21, 2010 yeah like they said you can't go blame yourself for being scammed. It's hard to find reliable hosts these days since any regular shmo can start a hosting comany. They figured they could make an easy buck, I guess they'll be finding out soon enough that's not how things work. A host like that never survives, I suppose you can take some comfort in that. That said, you got it back up, that's all that matters. So from a newbie at the site, I thank you. Keep up the good work! Link to comment Share on other sites More sharing options...
Ruggerxi Posted January 21, 2010 Member ID: 6 Group: ++++ Senior Admin Followers: 184 Topic Count: 2827 Topics Per Day: 0.53 Content Count: 11856 Content Per Day: 2.22 Reputation: 12924 Achievement Points: 106405 Solved Content: 0 Days Won: 123 Joined: 09/01/09 Status: Online Last Seen: 13 minutes ago Birthday: 08/25/1976 Device: iPhone Share Posted January 21, 2010 Great Job guys and thank you for the time you put in getting this back up and running. Phantom, shit happens, its not your fault they cant run there business right. No worries lets just move on and put this behind us. Link to comment Share on other sites More sharing options... Awards
BudSr Posted January 21, 2010 Member ID: 5 Group: **- Inactive Registered Users Followers: 11 Topic Count: 359 Topics Per Day: 0.07 Content Count: 2475 Content Per Day: 0.46 Reputation: 242 Achievement Points: 16234 Solved Content: 0 Days Won: 1 Joined: 09/01/09 Status: Offline Last Seen: January 25, 2020 Birthday: 02/02/1966 Share Posted January 21, 2010 DAMIT YOU TOLD ME IT WAS MY NEW SIG THAT DID IT. YOU IDIOT. WELL GREAT JOB AND DON'T BLAME YOURSELF THEY ARE ASSHOLE AND IF THEY EVER COME IN OUR SERVERS TO PLAY WE MUST BAN THE ASSES. WELL IF YOU GET ME THEIR ADDRESS I CAN SEND THEM WHAT IS LEFT OF MY LUNCH TODAY. WILL NEED A BIG BOX TO SHIP IT TO THEM. Link to comment Share on other sites More sharing options...
HarryWeezer Posted January 21, 2010 Member ID: 20166 Group: ***- Inactive Clan Members Followers: 40 Topic Count: 611 Topics Per Day: 0.16 Content Count: 7652 Content Per Day: 1.98 Reputation: 7228 Achievement Points: 53663 Solved Content: 0 Days Won: 36 Joined: 10/04/13 Status: Offline Last Seen: March 16 Birthday: 10/16/1946 Device: Windows Share Posted January 21, 2010 Holy crap - I know what's involved in doing that. Last year I had to move three sites I maintain because the host had limitations on the database which it couldn't/wouldn't resolve. It's a large shitload of work, and Ph4nt0m, YOU ARE DA MAN!!!!!!!!! Sincerely, without doubt every man of this clan and user of this site appreciates you. Thanks!!!!! Link to comment Share on other sites More sharing options... Awards
Blackbart Posted January 21, 2010 Member ID: 51 Group: Fallen Members Followers: 51 Topic Count: 342 Topics Per Day: 0.06 Content Count: 5974 Content Per Day: 1.12 Reputation: 3766 Achievement Points: 45818 Solved Content: 0 Days Won: 1 Joined: 09/01/09 Status: Offline Last Seen: October 27, 2021 Birthday: 06/26/1949 Share Posted January 21, 2010 There is no blame to be had on your part so breath easy Brother in knowing we stand with you...We are the best damn clan out there and we have the best peeps running it and no scum bucket host is going to change that... Link to comment Share on other sites More sharing options... Awards
HarryWeezer Posted January 21, 2010 Member ID: 20166 Group: ***- Inactive Clan Members Followers: 40 Topic Count: 611 Topics Per Day: 0.16 Content Count: 7652 Content Per Day: 1.98 Reputation: 7228 Achievement Points: 53663 Solved Content: 0 Days Won: 36 Joined: 10/04/13 Status: Offline Last Seen: March 16 Birthday: 10/16/1946 Device: Windows Share Posted January 21, 2010 By the way Ph4nt0m, if you want revenge, visit http://www.webhostingstuff.com/review/MochaHost.html where you can post a review of MocaHost. There are some glowing reviews posted mainly by resellers. But otherwise, among comments already there: - "When anything went wrong, I found the customer services was easily the worst I have enountered." - "I have ordered a Vps and it has yet been setup in the promised 24hours time frame.. it has been 72 hours now and no news. The support is not even replying my support tickets. I tried asking the live support, all they do is to redirect me to emails..." - "This is one of the worst host providers with respect to support, ease of use and timeliness to fix problems. It took support 7 months and several nasty emails to configure my account to support Jsp." Link to comment Share on other sites More sharing options... Awards
Kev-Turbo Posted January 21, 2010 Member ID: 23121 Group: ***- Inactive Clan Members Followers: 50 Topic Count: 18 Topics Per Day: 0.01 Content Count: 366 Content Per Day: 0.12 Reputation: 93 Achievement Points: 2393 Solved Content: 0 Days Won: 0 Joined: 08/19/15 Status: Offline Last Seen: June 20, 2022 Birthday: 05/25/1983 Share Posted January 21, 2010 Hi mate it aint your fault they lied to you if they hosted there servers like u say they sold there product they would have shit hot servers, a good sales man could sell shit to a toilet so it aint ur fault. Link to comment Share on other sites More sharing options... Awards
Ph4nt0m Posted January 21, 2010 Member ID: 1 Group: **- Inactive Registered Users Followers: 39 Topic Count: 162 Topics Per Day: 0.04 Content Count: 1909 Content Per Day: 0.42 Reputation: 121 Achievement Points: 11489 Solved Content: 0 Days Won: 1 Joined: 12/06/11 Status: Offline Last Seen: January 4, 2020 Birthday: 06/28/1975 Author Share Posted January 21, 2010 SgtHarryWeezer By the way Ph4nt0m, if you want revenge, visit http://www.webhostingstuff.com/review/MochaHost.html where you can post a review of MocaHost. There are some glowing reviews posted mainly by resellers. But otherwise, among comments already there: I already posted a review yesterday at http://www.web-hosting-top.com/web-hosting/web-hosting-top.mochahost.com-reviews Mine is the second review thats starts "I wish i'd found this site sooner" review you come to, I wish i'd found that site before we took out the plan Link to comment Share on other sites More sharing options...
Juggernaut Posted January 21, 2010 Member ID: 562 Group: **- Inactive Registered Users Followers: 0 Topic Count: 48 Topics Per Day: 0.01 Content Count: 457 Content Per Day: 0.09 Reputation: 1 Achievement Points: 2776 Solved Content: 0 Days Won: 0 Joined: 10/15/09 Status: Offline Last Seen: May 27, 2019 Birthday: 07/12/1975 Share Posted January 21, 2010 Hey Ph4nt0m! Great work thank U very much 4 all U have done 4 the Family! Nobody is blaming U for the Downtime! I´m blaming Mochahosts for theDowntime and i´m thinking about "calling my Lawyer and tell him bout this shit"! Because that´s the worst thing that could ever happen!!! U can´t even fancy in your most daring dreams ... ... i had 2 work for the last few Days!!!!! I´m glad the Site is up again (found it by detour)! U´re not responsible for that shit, u couldn´t know which "surprise" comes next ... MH: "Oooh U´ve bought this "package" and u need this!? But it doesn´t include all the other things, u need, u didn´t ask 4 it, so u have to buy this package to be "pleased". "-->... and we don´t wanna tell u, what this package will contain until u ask 4 anything more u need (so he has to buy other packages to run his page - HIHIHI!)" --> A***oles & B**ches! That is no serious Company! Wow! Just read their "offer" on the Site. They are just promising everything and won´t keep anything of it ... Why don´t we just round up our 1000 Members and march into their Shop and tell what we have to tell!? BIG THANKS AGAIN, PH4NT0M,Rockape and all the other Idiots, involved!!!!! Link to comment Share on other sites More sharing options...
ROCKAPE Posted January 21, 2010 Member ID: 4 Group: ++++ Senior Admin Followers: 170 Topic Count: 1094 Topics Per Day: 0.20 Content Count: 5157 Content Per Day: 0.96 Reputation: 3040 Achievement Points: 43595 Solved Content: 0 Days Won: 14 Joined: 09/01/09 Status: Offline Last Seen: 2 hours ago Birthday: 08/16/1967 Device: Windows Share Posted January 21, 2010 So finally we have got the site back up,what a nightmare with our previous host and the non existant support that had been promised.Lets now look to the future as an ever increasing clan on a host that will be able to manage our traffic. Link to comment Share on other sites More sharing options... Awards
NAPI Posted January 21, 2010 Member ID: 548 Group: **- Inactive Registered Users Followers: 1 Topic Count: 27 Topics Per Day: 0.01 Content Count: 169 Content Per Day: 0.03 Reputation: 1 Achievement Points: 1118 Solved Content: 0 Days Won: 0 Joined: 10/11/09 Status: Offline Last Seen: Never Birthday: 06/09/1968 Share Posted January 21, 2010 Jesus BUD I think I am going to barf.........what a turd man...I would have screamed if that big Fooker came out of my tight little ass....LOL Ph4nt0m, come on bro.....no worries, you are a total champ and that is just how it goes sometimes.... Thanks a million for all of your hard work here! Link to comment Share on other sites More sharing options...
pwrcrzy52 Posted January 21, 2010 Member ID: 103 Group: *** Clan Members Followers: 43 Topic Count: 698 Topics Per Day: 0.13 Content Count: 3298 Content Per Day: 0.62 Reputation: 1604 Achievement Points: 25682 Solved Content: 0 Days Won: 2 Joined: 09/02/09 Status: Offline Last Seen: April 21 Birthday: 07/10/1952 Device: Windows Share Posted January 21, 2010 Hey don't blame yourself,remember revenge is always sweeter when dealing with assholes. Thanks for doing a great job. Its hard not to trust people ,but some always take advantage of others. Peace Link to comment Share on other sites More sharing options... Awards
loaderXI Posted January 21, 2010 Member ID: 252 Group: +++ COD2 Head Admin Followers: 71 Topic Count: 392 Topics Per Day: 0.07 Content Count: 6417 Content Per Day: 1.20 Reputation: 6494 Achievement Points: 54337 Solved Content: 0 Days Won: 30 Joined: 09/05/09 Status: Offline Last Seen: Tuesday at 01:37 PM Birthday: 03/22/1965 Device: Windows Share Posted January 21, 2010 Ph4nt0m u can take blame all u want cause there aint none bro what u do here is top shelf all the way...U know we are growing nd always have to learn to walk b4 u run...If we didnt get the finger now would have been later nd i say better now..... JOB WELL DONE EVERYONE AND UR RIGHT FUCK YOU MOCHAHOSTS Link to comment Share on other sites More sharing options... Awards
ShadowLady Posted January 21, 2010 Member ID: 25 Group: *** Clan Members Followers: 27 Topic Count: 111 Topics Per Day: 0.02 Content Count: 2250 Content Per Day: 0.42 Reputation: 136 Achievement Points: 12871 Solved Content: 0 Days Won: 0 Joined: 09/01/09 Status: Offline Last Seen: March 29 Birthday: 10/30/1969 Device: Windows Share Posted January 21, 2010 Thanks for getting it all sorted out Ph4nt0m....sounds like MOCHAHOSTS are a bunch of lying MORONS! I'm tickled pink that the website is back up and going!!! The part that really miffs me is you've been dealing with all this shit to get the website back up in top form and you still kicked my ass on ACE Knives! Cheers! -Shadow Link to comment Share on other sites More sharing options... Awards
noddy Posted January 21, 2010 Member ID: 3 Group: **- Inactive Registered Users Followers: 1 Topic Count: 22 Topics Per Day: 0.00 Content Count: 232 Content Per Day: 0.04 Reputation: 5 Achievement Points: 1387 Solved Content: 0 Days Won: 0 Joined: 09/01/09 Status: Offline Last Seen: January 20, 2020 Birthday: 08/21/1970 Share Posted January 21, 2010 Now I think its about time we gave mochahost some shit on facebook http://www.facebook.com/pages/mochahost/112871236572?v=info Link to comment Share on other sites More sharing options...
gwalms Posted January 21, 2010 Member ID: 240 Group: **- Inactive Registered Users Followers: 3 Topic Count: 11 Topics Per Day: 0.00 Content Count: 168 Content Per Day: 0.03 Reputation: 2 Achievement Points: 958 Solved Content: 0 Days Won: 0 Joined: 09/04/09 Status: Offline Last Seen: January 20, 2015 Birthday: 11/17/1962 Share Posted January 21, 2010 Don't sweat it dude. All's well now. thx for all the work you do for us Link to comment Share on other sites More sharing options...
john tams Posted January 21, 2010 Member ID: 169 Group: ***- Inactive Clan Members Followers: 3 Topic Count: 27 Topics Per Day: 0.01 Content Count: 176 Content Per Day: 0.03 Reputation: 107 Achievement Points: 1355 Solved Content: 0 Days Won: 0 Joined: 09/02/09 Status: Offline Last Seen: June 29, 2021 Birthday: 03/24/1953 Share Posted January 21, 2010 Well done! Phantom, & all the other guys who got everything sorted with the website, I don't think a lot of peeps realise the hours u guys put in to keep things running, esp when the shit hits the fan like just lately. Anyway thanks very much guys. Best wishes John Tams. Link to comment Share on other sites More sharing options... Awards
X-RayXI Posted January 22, 2010 Member ID: 133 Group: ++++ Senior Admin Followers: 77 Topic Count: 602 Topics Per Day: 0.11 Content Count: 6888 Content Per Day: 1.29 Reputation: 1371 Achievement Points: 44109 Solved Content: 0 Days Won: 3 Joined: 09/02/09 Status: Offline Last Seen: Yesterday at 01:03 PM Birthday: 12/12/1971 Device: Windows Share Posted January 22, 2010 My compliments and sorry about the mess. Thank you so much for the hard work and extra bonusses Thumbs up ! Link to comment Share on other sites More sharing options... Awards
jackncoke Posted January 22, 2010 Member ID: 874 Group: **- Inactive Registered Users Followers: 1 Topic Count: 44 Topics Per Day: 0.01 Content Count: 371 Content Per Day: 0.07 Reputation: 1 Achievement Points: 2298 Solved Content: 0 Days Won: 0 Joined: 12/12/09 Status: Offline Last Seen: August 20, 2016 Birthday: 05/27/1986 Share Posted January 22, 2010 just know... mental note..... im the owner of strikeforcehosting.com ..... i hosts websites and ventrillo/mohawk servers..... i have plenty of bandwidth and size available... so if ever needed.... Link to comment Share on other sites More sharing options...
T-Mouse Posted January 22, 2010 Member ID: 10 Group: **- Inactive Registered Users Followers: 35 Topic Count: 80 Topics Per Day: 0.01 Content Count: 1071 Content Per Day: 0.20 Reputation: 7 Achievement Points: 6264 Solved Content: 0 Days Won: 0 Joined: 09/01/09 Status: Offline Last Seen: November 3, 2013 Birthday: 09/03/1993 Share Posted January 22, 2010 Many thanks to Ph4nt0m and Rockape for all the hard work. You guys putting up with MochaHost's shit has brought the site back strong as ever. Link to comment Share on other sites More sharing options...
Ph4nt0m Posted January 22, 2010 Member ID: 1 Group: **- Inactive Registered Users Followers: 39 Topic Count: 162 Topics Per Day: 0.04 Content Count: 1909 Content Per Day: 0.42 Reputation: 121 Achievement Points: 11489 Solved Content: 0 Days Won: 1 Joined: 12/06/11 Status: Offline Last Seen: January 4, 2020 Birthday: 06/28/1975 Author Share Posted January 22, 2010 jackncoke just know... mental note..... im the owner of strikeforcehosting.com ..... i hosts websites and ventrillo/mohawk servers..... i have plenty of bandwidth and size available... so if ever needed.... Youu host only Unix servers though yes ? .. I'm sure we had this conversation once before, we run Active Server Pages which will only run on Windows Servers so although your offer is very generous, we couldnt host the main site with you anyway, but thanks Link to comment Share on other sites More sharing options...
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