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Posted (edited)

Anyone know why this happens?

 

I had a look at the CPU pins and one was bent so I straightened it and it did show all RAM for a while but then went back to displaying the below about only 4GB usable.

Dunno if that's related or not.

 

Machine works perfectly fine but I want to sell it  (who wants it??) so would like to fix this 'problem'.

 

Here is the system screen.

 

WINDOWS 7 ULTIMATE

Service Pack 1

56d2b40c46400_DSCN4699.jpg

 

Thanks in advance

 

Elbow

Edited by TokyoElbow
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Posted

what windows version you are using   :ermm:

 

i thougt  that windows 7 only recognize 4 gb mem   :X  maybe i am wrong   :(



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Posted

Win 7 64 bit will recognize more than 4. So since the screenshot says that it is 64 then it shouldnt be the issue.



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Posted

bent cpu pins wow !!!!



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Posted

bent cpu pins wow !!!!

bent cpu pins ftw?



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Posted (edited)

A few questions?

 

Are the ram sticks all the same ?

how many ram sticks are you using?

what is the board make and model ?

 

 

I would start in the bios

 

Most motherboard manufacturers want the ram placed in a certain order to achieve

 

single channel

dual channel

triple channel

quad channel

 

not all boards support all of the above

 

so the best thing to do for now is..go the motherboards site and get the latest bios and install that

check the site to see if the ram is compatible ....aka speed and size

and finally get the install manual and make sure the order in witch the ram is installed is correct on the board  .... aka dimm slot 1,2,3,4,etc

 

once the bios is happy then windows should also be happy

 

Note: ram speed settings may also have to be set in the bios

 

 

Note2: The windows 10 machine here I checked for reference says

 

system type: 64 bit operating system, x64 based processor

 

Is the I5 in your machine a 64 bit processor ?

 

and maybe that bent pin isn't letting the processor work / use the ram channels correctly ?

Edited by Slackernet


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Posted

I had this issue once before the way i fixed it was re-seating the ram sticks. switching them around and putting them in different slots.



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Posted

what windows version you are using   :ermm:

 

i thougt  that windows 7 only recognize 4 gb mem   :X  maybe i am wrong   :(

 

WINDOWS 7 ULTIMATE

Service Pack 1

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Posted

@Smurf|NL 

 

All versions of Windows save for Windows starter support a maximum of 4GB of RAM on a x86 architecture (starter only supports 2GB). The OS that @@TokyoElbow is using will support 192GB of RAM on a x64 architecture so that is not the problem.

 

(https://msdn.microsoft.com/en-gb/library/windows/desktop/aa366778(v=vs.85).aspx#physical_memory_limits_windows_7)



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Posted

mine just says 10gb installed not what is usable maybe its just an imperfection on screen, i think they used to call it Wisywig. (Correct me if i'm wrong) :sofa:



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Posted (edited)

I thought that you have to have windows pro for anything more than 8 gigs. duh LOCO has it right :thumbup:

Edited by n00ne


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Posted

Im using WINDOWS 7 ULTIMATE, so it should handle 192 GB, right??

 

I tried adding to the max memory in msconfig,  didnt work

I think i may need to check the pins under the cpu....  :crazy:  :question:  :nuke:  :help:  

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Posted

I currently use Windows 7 ultimate service pack 1. I have 16g of performance ram. My system uses 16g of performance ram. There is something else wrong with Tokyo's system.



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Posted

check your pins and make sure they are sitting in right



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Posted

Anyone know why this happens?

 

I had a look at the CPU pins and one was bent so I straightened it and it did show all RAM for a while but then went back to displaying the below about only 4GB usable.

Dunno if that's related or not.

 

Machine works perfectly fine but I want to sell it  (who wants it??) so would like to fix this 'problem'.

 

Here is the system screen.

 

WINDOWS 7 ULTIMATE

Service Pack 1

56d2b40c46400_DSCN4699.jpg

 

Thanks in advance

 

Elbow

 maybe this will help.

 

https://youtu.be/4UgTnRcXR5o

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Posted (edited)

sounds like you need a new motherboard with un-bent pins...also look closely at the bottom of the intel chip to make sure it wasn't damaged by pins being crossed / bent

Edited by Slackernet


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Posted (edited)

Tried everything, It must be a knackered mobo....

I will prob just sell it as it is then.

 

Thanks for help guys....

 

Who wants a computer??

Edited by TokyoElbow
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Posted

I didnt know win7 home artificially limited it to 8 or 16. To me that sounds like false advertising for getting x64 anyways.


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